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Hello,We have lost all images uploaded in our forms.How can we recover those?Sergi

Can I change the NPS template ? I want a scale from 1-10 and not 0-10 ? 

I work as a communication specialist in a public institution in Türkiye. The forms I created in Typeform were very much appreciated. Approximately 5000 people in the institution were very curious about how this magnificent design and smart logic branching was done. Some even claimed that the forms I made were the product of a global advertising company. This is how wonderful and smart an application Typeform is. I want to do the same work this year. But unfortunately, our budget is insufficient. Can Typeform officials provide us with a facility where we can collect 1000 or 500 responses? As Bucak State Hospital in Türkiye, we send you our respect and love. We apologize for our bad English. It is a good thing that you, the creators of Typeform, exist. You add artistic aesthetics and beauty to our world.🙏🙏 

Hello,I want to create a survey that includes pricing. Since it’s difficult to ask which for different prices in a question (users will always chose the cheapest option), I was thinking to ask the question in that way: The price of 10 EUR for a yearly subscription to Premium is Too high. Fair. I would not pay for a subscription.And in a different version of the question I would askThe price of 15 EUR for a yearly subscription to Premium is Too high. Fair. I would not pay for a subscription.I would like that these questions are in the same survey and randomly assigned to the audience. Is this possible to send different versions of the same question randomly to the audience and then analyse the answers?Thanks

I want to ask 6 questions and each question has 4 multiple-choice options that map to one of the 4 personality types:The Hustler The Overthinker The Distracted Creative The Zen Seekere.g. Q1: What’s your biggest struggle when trying to be productive?I keep pushing but crash halfway through the day (Hustler) My brain’s too noisy—I can’t focus on one thing (Overthinker) I start a bunch of things but don’t finish them (Distracted Creative) I need forever to get going, even when I know what to do (Zen Seeker)At the end, the result is calculated based on the most frequently selected type across the 6 questions.How to achieve it?

Hi, Is it possible to extend the character limit for the options in Ranking questions.Currently it caps me at about 200 - 250 letters. Is it possible to extend to 500 words maybe?

I need to add a short text in a multiple choice answer to specify the "other" answer. Is It Possible ? Thanks lot,Dan

Hi all, I am trying to build a ROI calculator  on how much healthcare providers could save using our AI claim scrubbing tool. The questions I ask are:1) Number of practices2) Average number of staff, per clinic, checking claims3) Percentage of time your staff spend checking claimsFormula will be the 3 answers multiplied by $60K.

I am trying to do a survey and would like to be able to use numbers as the response choices rather than letters. 

Hello, I currently have a Typerform I’m creating that is somewhat of a self-diagnostic. Some of the questions I have set up are multiple choice questions where respondents can choose as many answers as they’d like.  I am trying to set up logic where it will count the number of responses they choose and assign a number to their score.  For example: if 2 answers are selected then add X amount to Score. If 3 answers are selected, add X amount to score, and so on.  I thought I had seen an option in the logic drop downs to calculate this but I am unable to find it anymore. It only provides me with a way to assign a score for a single option chosen. My logic shouldn’t be based around the specific answer chosen, rather, the total number of answers picked.  Is this a logic I’m able to setup? Any help is appreciated.  Thank you

Hi there!I uploaded a template with Czech translations for a form I’m currently working on. Once I hit publish, the special characters in the language are unreadable and show up as <?> on the survey page. Is there a fix for this or anything I’m supposed to be doing differently?Also, with regards to translations - will the alternate language only be visible if the browser is set to that language as a default? Is there no option for the respondent to perhaps toggle the language and select what they want to answer questions in?

HiHaving a number field asking how many people are attending, how can I add the total of all attendees?How many people are coming with you?  5How many people are coming with you? 3Total; 8Can I store that total and check regularly to know current total of attendance?I have created this logic step but the result for both entries is Score: 5 and score: 3.  How can I add the values and where are they stored?Thanks so much.

How do I format a multiple choice question so that I have 2 columns of options and not one long list?

HiI’d like to use logic jumps to ask different questions depending on how many options someone selected in a multiple choice question. What is the best way to count how many answers somebody has selected?

Hello I would like to verify mobile number using SMS verification. Twillio integration would be ideal. I have seen some notices about this in your forums but they are years old. Can you please tell me how close this is to being developed?

Hi!I have a multiple choice question that needs to collect contact information for team members involved in a launch. There are five answers (team member roles). I need this flow to skip questions that are not checked and to go to all the answers that are checked.I know this is a simple branch setup, but I can’t seem to map it correctly. Can I get some help? I understand I need to build a flow for every derivation of the sequence.

Currently we have a project that uses a "File Upload" and we already set it to upload all files directly to Google Drive. The problem is that the "File Size Upload Limit" is still 10 MB even if you connect it to Google Drive. Are there any options to adjust the file size limit?If none, it could be a nice option or feature to have a selection or option that once you connect your "File Upload" to Google Drive you can be able to set a custom "File Size Upload Limit" since Typeform will serve just as a bridge between Typeform and Google Drive.

Can someone help me understand how to structure our personality quiz?We’re starting everyone with 20 questions that each have 4 answers (all ‘a’ questions = fight, all ‘b’ questions = ‘flight’, all ‘c’ questions = ‘freeze’, and all ‘d’ questions = ‘fawn’)---we used the outcome logic to create the correct answer and it worked great.  Once we’ve determined their main type from the 4 options, we’d like for them to answer 20 more questions to determine their sub-type based on their main type. There are 20 more questions for each of the 4 types to help narrow this down. Perplexity told me it wasn’t possible to do that with an outcome based quiz, but then again it also said I needed to score the questions and then add rules that were not possible to achieve the jump to the 4 question groups, so I don’t know. I’ve spent the last 2 hours going back and forth with their suggestions and either I’m not understanding them or they’re wrong. (they’ve admitted they’re wrong a handful of times already

Instead of a surname or phone number, I’d like to add what’s their telegram or discord ID but I’m unable to edit any of these palceholders or create a custom form. 

I want to upload a video that’s 9:16 aspect ratio so it shows as the background on mobile, and takes up the entire left side on desktop. No matter what I try, the video ends up landscape. Can someone tell me how to do this or if it’s even possible? Support keeps telling me it’s my video. It’s not. I’ve tried using Vimeo and even YouTube Shorts video… it’s reformatted to become landscape. How do I correct this? Thank you.   

Hi All,I have a form with 3 big labels (B1, B2, B3) at the bottom of the form. At the top of the form there are few small labels (L1, L2, L3, L4). I want a user to be able to drag a small label under one of the 3 big labels.Example: one user may drag L1 & L2 under B2, L3, L4 under B1.Is this possible in Typeform?     Thanks a mil

I just duplicated an existing Typeform in the same workspace to make some edits, and I can’t find it anywhere. Have checked all other workspaces (both private and shared) and it’s also not there. As you can see, I’m in the “2025 Medical Form” workspace. It says there are 2 Typeforms in there but I can only see 1. I am the owner of this space and no one else in my organisation can see it either. Have closed + reopened Typeform several times, to no avail. The name of this typeform shouldn’t be an issue, as I renamed it with a completely different name when I duplicated it. Interestingly I have a link to the new typeform I created, and this still works, so I know it exists somewhere!! Am I doing something wrong??

How can I track people who fill my Typeform? I have several sources of leads in my CRM and Typeform is one of the sources. How can I track a lead to know that they came through my CRM by filling Typeform? do we have something like a tag? I tried a hidden field, but seems the hidden fields work the opposite of what I’m trying to achieve. Any help will be appreciated

I clearly recall a feature that would allow you to randomize the order of questions within a given question group - has it been killed? 

So we send our forms out once a week to about 60 clients who each week fill in their reports. Write now I need to go into each form to change the end screen for them all. Is it possible to have an end screen template where I can change it once a week and it gets synced to their forms instantly so I only need to change the one screen? Thank you