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How to use our community

Tips, tricks and discussions about our community center

  • 49 Conversations
  • 162 Replies
49 Conversations
A
Alona PankevychExplorer
asked in How to use our community
SUPPORT, NEED A MANAGER

Hello!Maybe someone knows where to find the support section? What is needed is not just an answer to ready-made questions, but a person on the other side of the screen. No replies to emails.

261
Grace
Community Team
C
cbementExplorer
asked in How to use our community
unable to contact type form

I need to contact a human please.  The live chat button on my page is not there.  When I click contact us, it sends me in a  circle with no help at all!

381
Liz
Ex–Typefomer
A
AthirahExplorer
asked in How to use our community
Typeform and its usage in doctoral thesis

Good day Is there anyone here who have used typeform  as a tool for their doctoral thesis?Or any way came across peer reviewed article related to typeform as a tool?Kind regards 

1314
James
Community Team
K
Kyeremeh ismailaExplorer
asked in How to use our community
need support

How can i get investors 

393
Gabi Amaral
Ex–Typefomer
F
ferExplorer
asked in How to use our community
User misses the question, go back to the beginning of the quiz

Hi guys, how I can configuration when the user misses the question, go back to the beginning of the quiz?

453
Liz
Ex–Typefomer
A
A A RangandaExplorer
asked in How to use our community
SUMMARIZING THE WHOLE CONVERSATION

~Hello everyone 🤚~With a Simple and Best Method, how do I summarize the whole conversation in a simple, clear & accurate way ❓~By A A Ranganda 👌

515
Liz
Ex–Typefomer
I
IsmailssningiExplorer
asked in How to use our community
i need to help

So help me

222
Liz
Ex–Typefomer
V
VasanthExplorer
asked in How to use our community
Activation using GitHub

How do I activate professional yearly plan using GitHub Student Developer pack?I have the unique code but I'm not getting how to activate it.

651
Liz
Ex–Typefomer
Queen of the Koalas
Queen of the KoalasExplorer
asked in How to use our community
How do I use this?

Hep me!!! What do I do

322
Liz
Ex–Typefomer
Aliskid
AliskidExplorer
posted in How to use our community
Hello Typeform Community!

Hi,This is the first time I visited the community If I have to ask questions I’ll do it here community.typeform.com is a very good place

362
Aliskid
Gabriel
Ex–Typefomer
GabrielCommunity Team
posted in How to use our community
Our community platform

Hi folks!We are getting a good number of questions about community functionality, which doesn’t surprise me at all - this is the main space for us to hang out and learn from each other. I think it’s important to clarify though that this is not an in-house built platform, we have partnered with a company called InSided to bring our community to life.  Insided has been in the business of building communities for over 10 years and they provide community software for other successful brands such as Zapier, Miro, Coursera, Mixpanel and Sonos. Their community is very stable and reliable and it offers a good amount of functionality. We work very close with their team and they have a keen interest in helping as build a really special community.  Having said that, you will find that not everything is perfect and there are some missing features that could make our lives easier (both for users and admins). So, even if there’s a limit to what we can and cannot change in the community, I’ll always

1402
john.desborough
john.desborough
john.desboroughCertified Partner & Champion
posted in How to use our community
Two new menu headings in the Community!

I just noticed these tonight but if you look way up in the menu header you will see Templates and My Workspace - direct links to both areas! Very nice little added feature @Gabriel and the Typeform Community Team!! des

381
Gabriel
Ex–Typefomer
Liz
Ex–Typefomer
LizTech Community Advocate
published in How to use our community
How to Create a Great Post

Hi everyone! Posting your questions here in the community will not only help you build your typeforms/videoasks faster, but also help others in the community find answers to their questions, too!Creating a clear and concise post will help you receive detailed responses. Here are some tips for writing your very first post:Make sure your title is clear and understandableA post with an easily searchable title can help other community members like you find answers to their questions faster.  For example, if you have an issue with the logic jumps, you can name your post something like, “Advanced Logic Jumps not working.” Whenever possible, use the names of the features directly from the builder so others can understand your references.   Explain the issue in as much detail as possible The more detail you can provide, the easier it will be for the community to answer you. Some best practices are including information such as:   The location of the problem, such as in the builder or on the li

3003
Liz
Ex–Typefomer
J
johanthomasExplorer
asked in How to use our community
How to find my question in the community?

hi yesterday i was post a question but I cant found it now question was deleted ??i am new user guide me if I am not posting good thanks

1795
J
Mariana
Ex–Typefomer
MarianaEx–Typefomer
published in How to use our community
Getting Started GuideTutorial

Is this your first visit to our community? Then welcome to our world of amazingness! 🎉 We've created these tutorials with some community basics to help you to get started.  This what we'll be covering in this video:  Categories overview and how to find information How to check discussions and reply to them How to create a new post How to select the best answer (if you made a question)   And this is what we'll be covering in this video:  How to edit your profile How popular creators work How to embed media in your post    And this is what we'll be covering in this one:  How to look for information before creating a post   We hope this is useful - stay tuned for more handy contents!  Some topics you might want to read Get to know the community team Introduce yourself in this topic and find out who else is here How to make the most of our community

53771
Liz
Ex–Typefomer
Rocío
RocíoSocializer
asked in How to use our community
Updates, new messages and more alerts

Hi all! One thing I miss in the community are the alerts of replys, new mesagges… It is very useful the emails with this kind of notifications, but once you are in the community, you have to enter to your profile to see if you have new messages. May be it could help to have any visual alerts related to the profile picture that appears in the header. I hope I made my self clear  Thanks!!!

2339
Gabriel
Ex–Typefomer
Mariana
Ex–Typefomer
MarianaEx–Typefomer
published in How to use our community
Community culture & guidelines

In order for this community to thrive we got to create a safe and inclusive environment where our members feel comfortable to be themselves and share their stories and challenges.  These are the main 4 principles that will make our community a wonderful place for all:    Accessible. We’re inclusive and open to everyone and anyone that wants to collaborate. We believe that’s how meaningful conversations are made. [Diversity in opinions, respectful discourse and being empathetic to others is our way].   Supportive. We’re in this together, so we all contribute to answering each other's questions and in uplifting one another. [Don’t fret—our Help Center and email support are still alive and well. They’re also the go-to destinations for your technical questions].    Connected. Our community connects members with each other. This connectivity leads to inspiration and progress. And a deep sense of belonging. [This is a safe haven to nerd out on all things Typeform/VideoAsk and imagine new sol

8310
Mariana
Ex–Typefomer
Grace
Community Team
GraceCommunity Advocate
published in How to use our community
About our Community

Hey all! The Typeform Community is a great way for you to connect with other creators and form-builders, learn from each other, and build relationships with your peers. You just never know who you might meet here! 🤩 If you’re new here, we recommend you take a look at the different sections on offer: Product updates: Keep up-to-date with the latest new features, and be the first to know about any changes coming. Don’t forget to share your feedback so we can continue to build an awesome product! Learn & share: This space is packed with resources to help you grow. You’ll find handy guides, member tips and tricks, success stories, and all the recordings from past webinars and events. Ask a question: If you’re stuck on something, bring it to the community and see if someone else here has the answer. Don’t forget to let the community know if you solved something yourself, it’s always good to pay the knowledge forward! Coffee talk: All work and no play makes the community a very boring p

12360
Grace
Community Team
Grace
Community Team
GraceCommunity Advocate
published in How to use our community
8 ways to make the most of our Community 💫

Hey folks, welcome to our community 🫶 We built this space for you - our main purpose is to give you access to a global community of talented creators and form-builders, and empower you to do more with Typeform 💜 If you’re new here, or maybe have been a member a while and need a little reminder, here are 8 ways you can make the most out of the community: Get stuck in! Reading is great, and you’ll notice there are already lots of useful conversations in our community, but nothing beats joining in the chat so make sure you hit the Log in button in the top right of the page and get involved.     Ask a question or start a conversation. So simple to do, the create a post button can be accessed wherever you are on the platform. If you’re looking for help, chances are there’s someone here that could share some wisdom, and if you are the wise one - don’t forget to pay it forward! The more we share, the more we learn, the more we grow!     Tell us if you’ve built something awesome. We know o

12875
Gabriel
Ex–Typefomer
Gabriel
Ex–Typefomer
GabrielCommunity Team
asked in How to use our community
Topic cards

Hey, there’s a new community functionality where by if you link to another community post the link turns into a nicely designed topic card, see below.   Cool, huh? @james  

1401
Mariana
Ex–Typefomer
Gabriel
Ex–Typefomer
GabrielCommunity Team
posted in How to use our community
[Community Tip] - Active since last visit

Hi all, I found a great shortcut to access new comments and discussions since your previous visit to the community. It’s on the community drop down menu, see screenshot below .  If you click there you will see only new comments posted from your last visit, which is quite handy. So, here I can see that @maxgayler is the only new poster since the last time I popped by to the community. This may be useful to regular visitors such as @Christine_Werner, @amy.carlson @Nordin @Marta or @james. 

1685
Mariana
Ex–Typefomer
Gabriel
Ex–Typefomer
GabrielCommunity Team
posted in How to use our community
How did you find the sign up process?

Hi folks, hope you made it safe and sound to the community, just wondering how you find the sign up process with the ‘mega’ secret code. I want to make sure this is as easy an intuitive as possible so keen to hear your thoughts. Talking this opportunity to test a very suitable gif   

30313
Gabriel
Ex–Typefomer
Nordin
Typeform
NordinTypeform
posted in How to use our community
About creating topics

Hello All, me again :)A couple of things about Topics. Sorry for mixing 3 queries in one post and if I come across too demanding: I think the field to select the Category should go Under “What kind of topic are you creating” and above “Title” .    if I’m inside a section and I create a post I expect for the post to be automatically created there instead of me having to drill down the categories. Ideally it should be auto-populated and then give the user the choice of changing it if they need because as the Topics, categories and all that grows I can see this bothering some users…    Related to #2 it would be good to have a button inside the category to create the post and not having to resort to the top one. Sure now I know where it is but the first post I created I spent a good 5-10 seconds looking for the way to add a post in that category. 

1404
Gabriel
Ex–Typefomer
Marta
Typeform
MartaTypeform
asked in How to use our community
What are the points we get?

Hello. I noticed that, on the right side, there’s a list of the community members and each member has points assigned. Are points assigned based on each member’s interactions within the community? What are they for?

2297
Gabriel
Ex–Typefomer

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