Typeform conversations

Hi,I have created a survey, and set a hidden field “email”.To send this survey, I am using CleverTap which in turn uses Mandrill as an Email Service Provider. Mandrill being an extension/add-on from my company’s Mailchimp account.My problem is that I don’t know what syntax to use to pull the email of my responders.In this field: I have tried using the CleverTap personalization syntax @Profile - Email | default: "test" This didn’t work:I have tried using the Mailchimp merge tag:  *|EMAIL|*But when embedding the survey into CleverTap it tells me it needs a default value. I contacted CleverTap explaining how the personalization syntax wasn’t working and their response was:“Why you have added the Personalization commands in the Typeform because this is something which only accepted on the CleverTap Email editor to access the Personalization data from the user profile which is available on the CleverTap Dashboard.”Which, wasn’t very helpful.So, if anyone has any idea of how I can achieve th

Hello!I need to make a price calculator with these prerequisites:A number of choices will be selected from a Drop Down menu (max 5), lets named it “SELECT SERVICE” Price will be set on each choice while building Calculation: 1st most expensive choice will have no discount. 2nd most expensive choice will have 20% discount. 3rd, 4th and 5th will have 50% discount. Sum of the above calculations will be displayed on statement field.  If YES selected on another YES/NO field then make 10% discount on 1st most expensive choice on “SELECT SERVICE” I don’t know if this calculation can be done because i can’t find a way to set most expensive choices. Thanks! 

I’m working on a form for content creators who have multiple social media accounts. I’d like the first question to be a simple mutiple-choice for the social media platforms they publish on. Then based on their answers, the next questions prompt them to add in their handles for each platform they’ve selected. How would I do this?Thanks in advance,Charles

Hello. This morning, I created a form with the date of birth and another one with the arrival date in Spain. In both cases, the date format includes the time. Is it possible to have the option for "date only" and "date and time"? I believe the time option is only relevant for the start and end registration of the form, so if we have only the date without the time, it would be suitable. What do you think?Ramon

Typeform send out an (old) notification and I like to delete it. I can’t find it.

 Hi all, I created a form with Logic and scoring. Now I’d like to connect my Convertkit using zapier so I can create tags depending on responses. I am not managing. Reached out to support who responded:  In regards to the Zapier integration, firstly you can connect your Zapier account to your Typeform. If you want to update existing contacts, you need to choose "Update existing subscribers" in the Typeform trigger settings. Then, you can setup filters according to what responses you want to tag. Filters require a paid Zapier account. I have a paid zapier account though and I checked, my typeform is connected under apps. When I run tests it checks out. Yet the only trigger I can get is this one - new entry:  What do they mean by “existing subscribers”? And how do I get there? Bit stumped here… Help appreciated.Cheers  

I want to create a survey study where participants sign up and take part in a weekly survey over a 2 month period with different prompt questions each week. In week 1 participants will complete a suite of demographic questions and then each week get a different prompt. I need each weekly response to be recorded to their profile, so that I can anaylse each weekly response based on demographic profiles. Is there a way to do this in typeform? For example, can you ask participants to enter a unique identifier (like an email address) at the beginning of the survey, and then use that identifier to link responses to their profiles, and can they be denied access if the email address is not recognized? Thank you for your help!

I want to create a branching series of questions. I want some of those questions to trigger a content block in the respondent notification email. All questions will be either yes/no or multiple choice.  What’s the best way to do this? 

Is it possible to have a multiple choice (Yes or no) but also have a place in the same field where the user can add text for a clarification or elaborate on the yes or no answer?eg:  Do you smoke?       Yes               Number of packs per day?  __________         No, never smoked     No, but prior smoker     If you previously smoked, what year did you quit?  _______________________

Hey there, I’m wondering why the google docs importer doesn’t seem to be working?I find it much easier to use then anything else but now it doesn’t work.Anyone have any insights?Or recommendations to make the form creation faster?

I am creating a form where users sell used items to our company for resale. I have an external table in a Google Sheets spreadsheet with approximately 250 items. The idea is that the user will enter their item name and receive a quote, with the quote price coming from the table.Three questions:Is it possible to create a conditional dropdown in Typeform? E.g. user selects Brand and is presented with various models and then based upon model selected can chose size. Based upon the selection made in question one, a result (price) is retrieved from Google Sheets. Can this be done? Can then a calculation be made using the retrieved value? E.g. If the customer select Excelent, Fair, Bad as conditions, that the price would then be adjusted.Thanks in advance.

I’m trying to set different end-screens based on the answers to a Matrix question.The Matrix question is critical to the end-screens the responder needs to see. Can I set end-screens based on answers selected in a Matrix Question?*** If not, how can I establish a question with more than one answer that dictates an end-screen?

Hi there! I created a form with Typeform. By one question I asked if the client would like to receive an invoice. But below the question the line ‘Never submit passwords, report abuse' appears. Is it possible to remove that line with the free plan? And how can I do this?  Thank you kindly in advance :-)  

Hello,I’m not sure this is the best way to reach the end result so let’s start from the bottom. I’m looking to have a table where the answers from different forms (but same structure) are merged together. In this way thanks to a support table in airtable/google sheet I can discriminate between them (each form is a different product - I don’t want the users to select the product by themselves). Use Case: Online BookingsI have product details page with forms to be completed, so each detail page now have a different form (with different url - for each product I sell) with the same form structure. I then use google sheet to append the answers, and thanks to a support table I identify the product thanks to the different URLs of the forms, but I don’t like this solution as IMPORTRANGE of gsheet (that I use to merge the different sheet with form answers) is not that solid.Is there a more efficient way of doing so? Asking the customer to re-select the service as a question, after he/she has op

Hello,I’ve checked the various links, articles and posts about GDPR compliance and have not been able to find the answer to my questions.Namely:Where do I get a list of all data that is collected from respondents that I need to mention in my Privacy Policy.  What is the retention policy on that data? Does it stay stored “forever” until I delete the corresponding answer from my survey? Or is there some sort of timed automation that eventually removes that data?I’m imaging that the answer to question 1 “could look” something like this: We use Typeform  to conduct surveys. In addition to the survey form, the following data may be collected:Browser cookies (e.g. to exclude repeated participation Date and time stamps Time taken to process a survey pageTypform also processes log data. When you interact with a Typeform survey, your browser transmits data, as it does every time you call up a website, which is stored in secure log files for the purpose of detecting errors and rectifying them:We

Hi everyone,I was running a market survey and it looks like some spam robot found our typeform and added thousands of responses and now our data is ruined. I’m so upset! This never happened before after using typeform for 5 years. The data and survey are ruined it seems, which is extremely problematic for our organization and our client. Does anyone have suggestions on how to weed out the spam entires? There seems to be no rhyme or reason to them and they are scattered everywhere.Thank you.

We have a typeform which we had email notifications set up to send to a few emails. Recently, the notifcations tab on the left has disappeared and has turned to Follow up. Now I can’t find the original notifcations I set up previously and they are not in the follow up tab but I am still getting the emails.When I add the follow up emails, my team and I recieve duplicate emails.Can anyone help as to where I can locate this in order to take some emails off my list and we don’t continue getting duplicate emails.

Hello!We wanted to cancel our subscription and it was still possible when I logged in. I checked the FAQs and returned to the Billings & Payment section, maybe 10 minutes later maximum, but then I could not cancel anymore.  The credit card on the account is expired so we haven’t been charged. How to resolve this?Why we cancelled: We did one survey all year. We liked your form, the issue is that we aren’t ready to integrate surveys into our customer outreach yet.Thanks for your help,Patricia @ASKA 

Hi,I am making a checklist where my users should be able to fill in a negative number. But so far I have not succeeded, like for example -10.Is this possible within typeform?

Hello!Is it possible to only give members access to results and to deny them possibility of editing the workspace?Want to use type form as a registration tool. Teams on site will need to access the results, and downloading the results beforehand isn’t an option as someone may register on the spot. Want to avoid teams editing the questionnaire either by accident or otherwise…!Thanks!

The integrated video in a survey on Typeform show up too small on the website. Messing with setting of the video on Typeform does not work and it garbles the integration (moves way off to the side, etc). How can I increase the size of integrated video? Is there any parameters I can pass via the code on Squarespace where I am integrating the survey? 

Hi there, Is there a way on the logic panel to make a condition “lower than” on a hidden field? Thanks

I am trying to streamline / align the size of the boxes in my Typeform and to customize the looks of my form on mobile, but there see to be no functionality for it. I am very confused. As I understood it , Typeform should be this super-form-builder but right now it seems like it is limited to a very limited number of standard customization options. This is the form I am trying to build. For example, I cannot change the placing of the “fortsätt” button in mobile, I can’t find where I can create a “back” button. Right now I just have “continue (fortsätt)”.  Also, I really need to align the size of the boxes in the mobile version but I don’t understand where to begin (or if it even is possible)... Please advice! If I cannot find solutions to these  // Daniel (a really confused new user)  

Hello,i need to make about 50-60 typeforms but i don’t want to be accessible by everyone but just my organization (about 200 employees). I’m talking about populating, not building. Thanks!

Hi all - in need of some help.I have created a mini-course in my Mighty Network which has six sections. At the end of each section there is a self assessment which asks my users a series of questions where they score themselves out of 10. Depending on their score (Low, Medium, High) they then get a series of recommendations which is given to them as a download (via Google Drive). So far so good. I also then plan to put them into a Convertkit campaign to further provide relevant resources. The problem I have is that there are six assessment areas - is there a way I can do this without having to ask for their name and email address each time?  Can I do this with hidden field data from their Mighty Network details - if so really not sure how to do this? Could I combine all 6 assessment areas into one typeform - if so how do I get the final screen to show one result for one skills area and then another for the next skills area - there are so many possible outcomes. Head is in a whirl - hop