Typeform conversations

I recently updated my payment details, but every time I try to log in it continues to ask me to update that information. I update all of it, try to navigate to the workspace and it pushes me back to the payment details page. Like a vicious circle. Has anyone dealt with this before?

good morning! I have a form, with the aim of the customer choosing sizes for products.  Is there any way to control the stock?  Is there a way to limit the number of clicks on a given option?  Example: What is the shirt size?  Option A: size SOption B: size L(As I only have 10 units of sizes S, I said that there was a maximum response for this option of 10 clicks)When the 11th person clicks on the option, they receive a warning (that there are no more sizes) or are forwarded to a page with that information it's possible? Thank you very much 

Hi,We have got a Typeform account where we have been creating Typeforms for 2 different departments for a while. Now, we want to have 2 separate accounts, so we do not mix stuff from different areas. We have created a new account and dozens of Typeforms need to be created on this second account. In an ideal world, we would export those typeforms from the first account and then import them on to the second one. We do not need to export the answers or any other collected data, just the questions, the logic, etc. But we do not find any option to do that and we do not find any information regarding this matter. So, we will have to create all those typeforms again from scratch. Do you know whether this can be done automatically with some kind of export/import feature? Thanks a lot for your help.

Hello,I want to develop a drivers' survey (transactional analysis).I'm not sure how to set this up right now.Maybe Typeform doesn't support this kind of test (please let me know).

Hola, ¿se puede hacer que el formulario vuelva automaticamente a la pantalla de inicio del mismo formulario tras inactividad del usuario? es decir el usuario no finaliza el forulario, lo deja abierto y se va. Estaria bien tener una funcion que tras x minutos el formulario de reiniciara.Gracias.-- Google Translation --  Hello, can the form automatically return to the home screen of the same form after user inactivity? that is, the user does not finish the form, leaves it open and leaves. It would be nice to have a function that after x minutes the form will restart.Thank you.

I have an email list and I've seen answers on what to do if one has an email list to personalize the questionnaire using hidden fields, but my question is - when the respondent replies can I match his survey answers to his email, and if so, how is it done?

When I download the excel results, I get the headers with the answers to the options of the matrix question, but when I connect it to an online excel, I only get a header and there are no answers... please help.

Hello, One of my recent surveys received 96 views, 69 Starts, and 3 Submissions. There is a hard drop off halfway through, 65 views to 3 views on the next question. The problem is that I cannot see the responses for the first half of the survey, and only the responses for the submissions. Note* - All questions are required so people can not skip ahead or around in the survey. Thanks AB

hi there, is it possible to midway a form get someone to leave the typeform, visit a site and via a button on that site go back to the typeform again to the exact place where he left the form? kind regardsDennis

I’m creating a workflow with ConvertKit and Typeform where:User signs up for lead magnet through ConvertKit Landing Page User is sent to a ConverKit Thank-You Page with an embedded Typeform surveyIs it possible to send the user’s name and/or email from the CK Landing Page to the Typeform survey in the Thank-You page?Thanks

I have a set of 1000 unique gift codes and I want to use a typeform text field to validate the gift-code entry. In case the entry is not valid, I want to display a customized error message. In case the code is valid I want to take them to the next question. My codes are e.g. in google sheets. So the text field should check if the entered value exists in my google sheets. Any idea how to solve that? 

Hi everyone, I’m Emilie and I would like to know how to insert another section (the surname one) in the contact form in my video chat. Does anybody know how to do it? Thank you very much 😁

I'd like to record participants who agreed to join a user research panel by answering 'yes' to a question on Typeform. The CRM tool we use is Braze. We use a hidden_field to detect the user ID, but I'm not sure what's the best way to send ‘yes’ responses back to the CRM.What's the best way to go about it?

We are not receiving Typeform answers for forms completed on a mobile platform.Typeform answers come through fine via desktop.What’s wrong? This just started happening within the past couple weeks or so.Thanks!

I have generated a survey, where two short text questions are placed in every question group. Moreover, at beginning, there’s a multichoice, with which one can jump to corresponding question group / short text. At the end, there’s obviously submit button.People have been answering (incl. my own test answers). However, no text inputted into the text fields (and respectively submit cliked) show in the Results page nor in the Excel export. Please help, how to get the text my respondents entered back? It’s quite of a problem that Typeform does not save the data.(Here’s a screenshot from the xls attched: plenty of empty columns, which each are short text components.) 

Hello Typeform Community! I'm hoping someone can assist me with a problem that I've been unable to solve using logic, branching, rules, etc.I made a simple multiple-choice question with five possible responses and want to link each response to an individual page. However, I'm having trouble figuring out how to connect each response to a unique page based on the number of choices the user selects.Example #1) If the user selects option B, C and E how do I use logic jumps to automatically move through each individual page that corresponds to answers B, C, E?Example #2) If the user selects option A only, I want to only show the corresponding page for option A and ignore the other four answers and then move to the next section.I read the article “logic jumps for more than one multiple choice answer” and it looks like what Im wanting to do is very possible, I'm just not fully understanding how to configure the branching and calculations. Here’s a link to the Typeform I working withMultiple C

I’m just checking out Typeform so I picked a standard template. Then I went to it as a user and tried to fill it out, but I only got to Question 2 before it said “submit”. Ideally I’d like to talk to someone about the problem.

I've been using it very well. When I logged in and went in today, all the workspaces and survey disappeared. I'm really embarrassed. I want to check why this happened and if it can be restored.

I am getting this error when I try to activate Form Field Mapping in Salesforce. Cannot Activate MappingCan't Map Same Salesforce Field To Two Questions: undefinedI have not mapped the same field.Could I please get tech assistance?Thanks, Todd

We need to create a form where staff nominate other members of staff for an award. There will be 6 award categories, and we want each member of staff to nominate in a minimum of 3 categories and up to 6 categories. We want each nomination to be for a different category, so e.g. if they choose option A on Q1 they cannot choose option A again.I have tried to put this together using branching etc but once it gets to a certain point it comes up that the category has previously been selected, but it hasn’t… Is there an easier way to set this up?Here’s the link to what I have so far if that helps… https://x03qyjgj9zf.typeform.com/to/MOFbpYgj

I have a form for housing applicants. I ask them, in a multiple choice question, which state benefits they receive. Then I’d like to be able to ask them how much they receive for each of the benefits that they have ticked and whether the amounts they have enter are weekly or monthly (I suppose I could stipulate that they enter either weekly or monthly). So this question should ideally list just the ticked benefits and have a text box against each to enter the amount and a drop down against each to indicate either weekly or monthly. Then I’d like to calculate the total amount of benefits, but I think that’s probably the easy bit.

Howdy!Just created my first form… hooray! The URL start with a weird https://y21nk2i6tb4.typeform.com/nameWhat is this y21nk2i6tb4? Can I change it? I’d rather have form.typeform.com than that strange set of letters and numbers. Thank you!

Hello!Never used Typeform so maybe u can help me out:We would like to have visitors to our web design agency site fill out a briefing. We have prepared about 18-19 questions and would like to integrate this into a modern typeform.There are such questions like: “What does your product (good, service or company) represent?What is your product useful for?What problems does it solve for the consumer and how does it make their life easier?What is your unique selling proposition?Briefly introduce your company or product and describe what kind of services or products you offer.Explain what industry you are in and how long you have been in that industry. Emphasise your particular strengths and skills and explain why clients should come to you.Mention what kind of clients you serve (e.g. private clients, small businesses, large companies, etc.) and in which regions or countries you are active.Explain your business goals and how you intend to achieve them.” Is there a template that is tailored e

I have a one page .pdf document that has multiple form fields to record answers to the questions.  Can Typeform upload this file and convert it for my use online?

Hi! Can I randomise within the matrix question, so can the rows be randomised to prevent straight lining?  Ideally I’d prefer to keep all the rows on one page so in one matrix.  Thanks! :)