Typeform conversations

Suggestions on improving open rates . If we send a customer a Videolink explaining the process of our services ( they are already using the service ) , how do we get them to open the link. People just don’t see it as a priority . 

If I want to share the link of my Typeform I get the errorno healthy upstreamHow can I fix this?

I understand we can’t change the “notifications@typeform.com” email on our email follow-up notifications.However, what about the sender name? Right now, it shows up as “Typeform Notifications.” It just looks super unprofessional. I can’t see why we shouldn’t be able to customize this. Any tips?

I have 10 rating questions on my assessment.I’m using the Typeform/Docs/Document Studio integration to generate a report (thanks, Des!)On that report, I want to display a bit of text based on the question that got the highest rating.Kind of like:How much do you like chocolate (1-10) How much do you like vanilla (1-10) How much do you like strawberry (1-10)And then displaying “you liked [chocolate, vanilla, or strawberry, whichever was the highest out of 10] the most” on the report.I’ve looked at a bunch of examples, I’ve looked at the multi-category-variable-rating things… The best I can come up with is to have 10 BILLION comparisons written (10^10) which I’m very much not doing.Help?

Moving from jotform to typeform and need a way to post out details about membership options.  In jotform, I created a PNG and uploaded.  Happy to do another way -- just need to be able to layout all pricing and include bulletpoints about what is included in each tier.    

Hi, I am running into a problem when creating my quiz branching logic and need help. All of my questions are multiple choice questions. Everything worked flawlessly with logic and different answers until question #10. Before this question there were up to 4 answer options. I have 8 answers in question #10 and if answer is A or B it should go to question #11, if C or D to #12, if E or F to #13 and if G or H to #14. I did the logic but the problem is that no matter what answer I choose it always goes to #11 even though branching logic is present.I am adding print screens of logic for you to see. Questions are not in English but you can see everything through numbers and answer options anyway. Why logic is not working and sends me to #11 all the time and how can I fix it?    

HelloHow can I move multiple forms into another workspace?Thanks

Hey,we have several Typeforms which we run through Zapier, creating a ticket in Freshdesk.In older forms, when customers upload a file, we receive a download link just fine.I now created a new Typeform (which, btw, has a different editor) and the file link neither shows in Freshdesk, nor in our forms results overview - the link is not being generated.There is no error message when uploading the file. I have tried different files. The yes/no answer one step before also shows no response (logic is yes=upload / no=skip to 10)The Zap is created just the same and works.Thank you for any help. 

We’ve created a quiz with several questions about movies, where users select the answer they believe is correct. Our client would like the quiz to display the participant’s score at the end of the form.Could you please let us know if this is possible and how we could implement it?Thank you very much for your help!

Hey,Seems like you can only change if a form is published or not through the /settings/is_public attribute on a form itself but I can’t find how to open/close a form from the PATCH /forms/{id} endpoint.Inspecting the web UI, I can see that it’s doing its things using the PUT /forms/{id}/access-scheduling endpoint but this seems hidden from the public RESTful API.Am I missing something? ¯\_(ツ)_/¯

I am leaving the company and set up Typeform and the bill comes to me. We have two ongoing surveys that are active.  I need to switch owners and have them set up payment. How can I do that?

How do I build a pre-survey that is dated with a post survey six months later? I want to to begin once the survey is completed and capture that date for the participant when they take the pre-survey. 

Hi community! I created my first forms today. They are the same form, but in Dutch and in English. When I publish my forms, I get different estimates of the time it takes to complete the form (Dutch is estimated at 7 minutes and English at 4 minutes). How is that possible? I didn't add anything else to the form! 

I see there is a way to see the survey translated when I view the questions as an admin. How can I have others take the survey in another language? 

Hi, I’e had a couple of issues lately with some of my (older) forms having inactive triggers for follow-up emails. Apart from going through every form individually, does anyone know a way to search for these? Thanks :)

Good morning, everyone.I have encountered an issue with Typeform when integrating the forms into the website of the company I work for (built with Wix).Specifically, after setting up the redirection to the chosen URL, the redirection does not work as expected upon completing the form. Instead of the full page opening, it only loads within the space allocated for the form. (I am attaching an image to make this clearer.)Does anyone know if there is a way to solve this problem? Wix support told me they cannot do anything because it’s an issue with Typeform. 

I had my typeform surveys set up where there was a hidden email field what would receive the responses to the survey questions right after. However, that functionality no longer seems to work, nor do I see it in my set up. Wondering if thats been removed or how I can set it up without using Zapier or another app?

We are attempting to make an ROI calculator that will calculate numbers and percentages inputted by the user. 

I can’t seem to find the exact answer in the threads, although there appears to be references to this kind of question:https://community.typeform.com/build-your-typeform-7/prevent-scroll-past-payment-page-6700?_gl=1*etswl6*_up*MQ..*_ga*MTMyMTI1MTcwMy4xNzE1MDE1NjM3*_ga_N6F0VDRT9W*MTcxNTAxNTYzNi4xLjAuMTcxNTAxNTYzNi4wLjAuMA.. Essentially, I want to create a *Paywall* for my product, which is a digital form. In order for the customer to get access to fill out the form, I’d put the payment integration towards the top of my form and as soon as they complete payment, it takes them to the survey (no redirect or other URLs though i.e. everything in the same form). Is this possible? I’ve created a free account and I’m able to add the payment section as question 2, for example, then start question 3 with the digital product that I want but I’m not sure if this will work in production. Thanks for your feedback, happy to clarify if need be.

Why isn’t my welcome page working on the mobile embed with fill screen on mobile toggle on. How can I fix this?  

Hey everybody! I was wondering if there is a way for a form to record every answer as soon as it gets answered. I hope thats everything you need. If there’s more clarification required, don’t hesitate to ask :) 

We want to use a TypeForm to collect customer inquiries about products. We’ve embedded the TypeForm on a page and then link to that page from various products, passing the catalog number via URL parameter.I’ve found the instructions to retrieve that URL parameter using a hidden field, but we want to actually display that value on the form - specifically in the Catalog Number field in the TypeForm: How do I accomplish this?Thanks in advance!

Hi, It seems that the solution for removing the start button in mobile on your help topics is out of date as there is no URL to attach the solution “?typeform-welcome=0” to. Is there another way to remove the start button on mobile and go directly to the first question?

Hello! I have created a picture choice question where users choose their favorite inspiration photos. I have it set to send the results of the form to an email but it does not show the images the user has selected, only the titles which isn’t really helpful. Is there a way to show the images they chose in the email?

I would  like  to get  information  about  the importance  of education   Education  is important  because  ,you will be able to train any type of job you want.If you are educated the sky is the limit.