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News, announcements and other meaningful conversations about our community

552 Conversations
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Ryan8696Explorer
asked in Suggestions & feedback
My form keeps redirecting to MAXIMUS at random

Sometimes when trying to go to Typeform or when I am testing a form, I get redirected to Maximus, which seems to be a mens health website. How can I fix this?

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Liz
Community Team
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Visually VerseExplorer
posted in Coffee talk
Hello Typeform Community

Hello Typeform Community,I just registered here. I hope I can learn good things and build something good. Thanks everyone.😀

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Grace
Community Team
Sun.Park
Typeform
Sun.ParkTypeform
published in Suggestions & feedback
Help us build the future of qualitative insights (and get 💵)Feedback wanted

Sun Park here from the Product team at Typeform. Hope all's well 😀 I'm very excited to be working with the team on new qualitative insights capabilities within Typeform. We'd love to make it easier for you to extract richer learnings from the open-ended questions that you ask in your forms and surveys. And this is where I need YOUR help…I'd love to understand a bit more about what your dream insights feature would look like:  What kind of information would you need to analyze? What's your current approach to analyzing qualitative data? What would make it easier for you?  What do you use the analysis for?  How you can help… Feel free to post your thoughts in the comments below. Or, please consider taking our 10-minute survey. The first 20 responses will receive a $15 gift certificate that can be used at hundreds of different retailers. Please note that there are 2 quick questions at the beginning to determine whether you are eligible to take the survey. If you have any questions or con

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john.desborough
Gabi Amaral
Ex–Typefomer
Gabi AmaralEx–Typefomer
published in Suggestions & feedback
Tell us about your use case!Show and tell

Hello Community!  In order to help you as much as possible, we'd love to understand how you use our products. The more information we have, the more useful the community can be! This is also a good way to introduce yourself to the community and connect with other folks building similar workflows to you. That's why I have a few questions for you today!What product do you use, Typeform or VideoAsk? What’s your use case? What’s your favorite thing about using Typeform and/or VideoAsk?  What feature would you love to have that we don’t support at the moment?Feel free to reply on this thread, can't wait to hear your answers! 

118184
Liz
Community Team
Sun.Park
Typeform
Sun.ParkTypeform
published in Suggestions & feedback
📞 30 Minute Chat re: Typeform UTMs and Hidden Fields

Hi everyone!! So nice to meet you all virtually. I'm Sun and I'm a product manager here at Typeform working on Insights and I'd love to better understand how you use UTMs and hidden fields to track the success of your forms and customer outreach efforts. As I’m new to the company, I want to take some time to understand what you do with UTMs and hidden fields and what you do afterwards with that information. If you're free to chat, I'd love to talk - to make things easier, you can find time with me here.Thank you so much! Cheers,Sun 

846
Sun.Park
Typeform
olas
olasSharing wisdom
posted in Suggestions & feedback
The conversation for everything.

I want a Typeform that works for everything. If my business is to share cooking recipes, then I can do it in Typeform. Complaint reception channels? Also. If I work in human resources I can create the proforma for the resume in Typeform. If my production process requires that the incidents of a certain process be recorded, I could create data capture by Typeform.Registration for courses, home delivery requests for small businesses, return requests.Customer satisfaction surveys, training course exams can be created in Typeform.The digital menu for restaurants is perfect with Typeform! The product catalog of a medium-sized business too.If I am an independent professional, the initial case request can go in Typeform. Lawyer? Dentist? Psychologist? Architect? Initial contact and first demand description, first contact is great with Typeform.The registration format for a job is perfectly fine.Everything, absolutely everything that involves conversation with people of interest, can be done w

243
Grace
Community Team
Grace
Community Team
GraceCommunity Advocate
published in Announcements
💡 Inspiration alert! 💡 Check out the new-look Template Gallery 👀templates

Hey Community 👋 Recently the Typeform team have been working on a project to revamp the Template Gallery and provide even more easy-to-use typeforms to help and inspire our lovely customers. The new look gallery is now LIVE with 42 different forms to choose from! 🎉 You can search by roles, goals or form type 🔎 So you could be a marketer looking to create a lead generation form  A product manager hoping to gather some feedback  Or an HR team wanting to run a company survey  We’ve got plenty of forms, surveys and quizzes to kickstart your Typeform journey and we’ll be continuing to add to the gallery over the coming months!  Do you find it easier to start from a template? Do you have a favorite? Let us know in the comments ⬇️ We’re always looking for ways to improve the template experience, so if you think we’re missing something let us know!  

780
Grace
Community Team
M
mariafrazierExplorer
asked in Suggestions & feedback
Respond Button Not Working-

When I try to press the respond results the system wont load anything.  Can someone help? I've already shut down computer and reloaded. 

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M
Grace
Community Team
GraceCommunity Advocate
published in Coffee talk
🎙️Lunch & listen: brand new podcast "Angles & Insights" by ActiveCampaign

 Hey everyone, happy hump day! 🐪 Just stopping by with a midweek recommendation for anyone that’s on the lookout for a new SaaS podcast to add to their playlist 👀 Our friends at ActiveCampaign have just launched a brand new series called Angles & Insights 💡 Each episode pairs two leaders in tech to discuss trends, topics and challenges in the SaaS industry. They offer top tips and insights on building out successful go-to-market strategies. Watch the trailer:  The first episode features Jason Lemkin from SaaStr and Wade Foster from Zapier covering topics like remote work, top marketing channels for 2024, AI hype vs AI reality and more!  Details of where to listen and follow are in the YouTube description ⬆️  Let us know in the comments if you give it a try!  

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Grace
Community Team
Liz
Community Team
LizTech Community Advocate
published in How to use our community
How to contact Typeform Support

Hello Typeform Community and Monday!If you’ve stopped by our Help Center recently, you may have noticed our contact form to reach our support team has changed a bit.  So our support team can help you faster, we now require you to log into your Typeform account to submit a support ticket. This means less time sharing your account information with support and more time getting the help you need. Yay! Watch the video below to learn more about contacting our fantastic support team:   If you subscribe to one our our plans that includes chat, you can easily drop a message to our live support team by following the steps here:   You may also want to peek at some of the following locations below for extra help:  Help Center - Find detailed walkthroughs and other helpful articles created by Typeform Status Page - Experiencing an issue or error with your form? We may be experiencing some downtime. Pop over here to check Typeform’s status and subscribe for notifications. Templates -  Get a qui

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john.desborough
A
alex22Explorer
asked in Suggestions & feedback
Workplace view changed and I can't change it back.

I used to be able to see my responses in a table form. Now I can only view them if I download the responses. 

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Grace
Community Team
K
ka1h3rin3Explorer
asked in Suggestions & feedback
Results won't load

I’m trying to gather data from a survey I made, and when I try to view the results, the page won’t load; it’s the same for all the other ones I’ve made also. I don’t know what’s going on, please help!!

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Liz
Community Team
M
MatchPetBrandsExplorer
posted in Suggestions & feedback
PETITION FOR BETTER DATE FIELD FUNCTIONALITY - MM/YYYY PLEASE

I’ve scoured for solutions for a simple date collection feature or function and the fact Typeform lacks this BASIC feature is enough to make me switch providers (and likely will by the time this gets any traction if at all). Please thumbs up to get additional date field functionality to include:“Simple date” collection options (excluding day) =  MM/YYYY  Ability to customize format (currently limited to aesthetic separators and position of MM DD YYYY…) Check box, drop down, scroll selection for the above with date validation

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M
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Jesus PayesExplorer
asked in Suggestions & feedback
This card does not support this type of purchase. Please use a different card.

I keep getting this message trying to purchase my plan. I would pay for typeform before with this card, I dont understand why it is not working now. It is a regular USAA Visa card, it should work right?

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Liz
Community Team
K
KRLExplorer
posted in Suggestions & feedback
Outrageously expensive!

Holy heck, this is expensive! I can do without the branding and all that, but I need to be able to link somewhere at the end of the form, and that costs over $700! We will probably have less than 100 responses. Looking for another suggestion or a plan for small businesses. 

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Liz
Community Team
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novagloriamExplorer
posted in Suggestions & feedback
Significance of Quote Forms: A Packaging Perspective

Hi everyone! Let's talk about the unsung heroes of packaging websites – quote forms! They might seem like just another feature, but they play a crucial role in facilitating communication between businesses and clients. Quote forms act as a medium through which customers can express their needs, enabling packaging companies to offer personalized solutions.From selecting materials to specifying dimensions, quote forms empower customers to articulate their vision accurately. Moreover, they serve as a starting point for building trust and transparency in the client-provider relationship. However, it's vital to ensure that these forms are user-friendly and don't deter potential clients with unnecessary complexity.Have you had any experiences with quote forms, either as a customer or a business owner? Share your thoughts and let's delve deeper into their significance in the world of packaging!

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Liz
Community Team
N
nathanmorrow26Explorer
asked in Suggestions & feedback
"argh something went wrong" payment upgrade error. I'm losing clients because of this, need help ASAP

On the bottom of the screenshot you’ll see the error. I have money on all my cards and tried using 4 different debit and credit cards and 2 different web browsers. I need this resolved quickly, I sent out an email campaign to over a 1,000 people and now I’m going to lose out on thousands of dollars because of this error. I need help ASAP. The billing team is unresponsive.  

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john.desborough
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emibel1984Explorer
asked in Suggestions & feedback
I do not receive the forms

Tengo un formulario de contacto que he hecho una prueba y no llega el aviso al correo electronico de que me han hecho un formulario, por favor ayudadmeemibel1984@hotmail.com-- Google Translation --  I have a contact form that I have done a test and the email notification does not arrive that they have made a form for me, please help meemibel1984@hotmail.com

212
Grace
Community Team
E
emilyawalkerExplorer
asked in Suggestions & feedback
Optimizing Typeform Surveys for 4K Monitors: Tips for Crisp and Professional Display

Hey everyone, I've been working on designing Typeform surveys for my projects, and I recently upgraded to a 4K monitor. While the increased resolution is fantastic for clarity and detail, I've noticed that my surveys don't always look as crisp and professional as I'd like them to on this high-resolution display. I'm sure many of you are experienced with both Typeform surveys and 4k monitors, so I'd love to hear your insights and tips on how to optimize my surveys for display on these screens. Here are a few specific questions to kick off the discussion: Resolution and Scaling: Should I be designing my surveys at a specific resolution to ensure they look sharp on 4K monitors? How can I adjust the scaling to maintain clarity without sacrificing compatibility on lower-resolution displays? Font and Element Size: Are there recommended font sizes and element dimensions that work best for 4K monitors? I want to ensure that text and graphics are easy to read and interact with, regardless of sc

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Jake Charlson
Jake Charlson
posted in Suggestions & feedback
Desktop vs Mobile - Date Picker

This is a fairly minor annoyance, but one that I get feedback on from respondents somewhat frequently.On a mobile device when you click in a field to enter a date, a date picker window pops up and lets you tap on the calendar to select a date while, on desktop, you have to manually type in a date.Manually entering a date is one of those things that everyone just puts up with, but no one really likes.It would be really great to have a date picker window pop up on desktop as well or, alternatively, have a button that says something to the effect of “select today’s date”.I honestly don’t pay a lot of attention to what day it is beyond monday, tuesday, wednesday, etc. - I just wrote 2021 on a document yesterday…  That little calendar popup saves me a lot of mental energy when needing to enter a date on a form like this and would help to improve user experience.Thanks!

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R
J
JennrancourtExplorer
posted in Suggestions & feedback
New project survey

I am currently taking a certificate program in UX design. I encourage you to please take a couple minutes to complete the survey. Your feedback is greatly appreciated!  Thank you, Jennifer 

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Liz
Community Team
A
AmandaJayExplorer
posted in Suggestions & feedback
IT Vendor Security Questionnaire for Typeform

My company requires IT Vendor Security Questionnaire to be filled out by Typeform before we can subscribe to the App. Any experience with this or did anyone else have to do it? Appreciate the info! Thanks! 

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Liz
Community Team
valerie.tornblom
Typeform
valerie.tornblomTypeform
published in Suggestions & feedback
[CLOSED] Share your template gallery experience 🚀feedback wanted

Hey there, dear community members!I'm Valerie, a user researcher at Typeform. We're embarking on an exciting journey to improve the template gallery experience on our website, and we're eager to hear your insights 🚀 Got a sec? We have a couple of questions for you:What type of content/information would you or first-time visitors find most valuable on the templates page? a. Step-by-step instructions on how templates work b. Tips and best practices for creating and using templates c. Video tutorials d. Information on integrations and available features e. Inspiring customer stories showcasing template success f. Other   How frequently do you visit the template gallery to seek inspiration?  Your thoughts mean the world to us and will help us make Typeform even better. Thanks a bunch for being part of our crew!  

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S
jhstl
jhstlExplorer
posted in Coffee talk
inspirational examples MIA

Why does it appear tha all the “inspirational examples” on https://www.videoask.com/examples are no longer using videoask?? 

201
Grace
Community Team
A
AlienWithinExplorer
asked in Suggestions & feedback
Reinstate the Ability to Download Research Responses as a PDF

Hello there, a few weeks ago, I was able to download the complete survey results in PDF format, which was incredibly useful for analysing the data quickly in ChatGPT. It also saved me a lot of time, reducing the report creation time from several days to just a few hours. However, I have noticed that we can no longer download the results in PDF format, and can only download them in an Excel spreadsheet, which cannot be read in ChatGPT.I would like to understand the reason behind this change, as it is causing a lot of inconvenience and slowing down the analysis process. Currently, we can only download a summary of the results,  in PDF format which is not sufficient for our needs. Is there a possibility of restoring this feature again?

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