Typeform conversations

Hi team, I’ve been trying to upgrade from a free to a paying plan but I keep getting an error message after clicking the ‘upgrade’ button.I’ve tried everything, other browsers, incognito, pop-up blockers, nothing works. Can you please advise, thank you.Dylan

I previously signed up for Typeform using my previous email address (samira@horizone.inc). As far as I recall, I canceled my subscription, and my previous email is no longer active as I changed my domain to my name. Today, my Amex card was charged for the new subscription. I don't understand how it has happened.  Please help me cancel my subscription. I cannot get access to the platform, but I can clearly recall that I discontinued my subscription. 

How do I cancel a paid subscription ?  I used an email that does not exist any more (I left a prior job) But subscription charges per month are piling up with no way to cancel the subscription

Hello everyone;I'm trying to add a TypeForm in a custom portal in Servicenow. I've added my TypeForm in my html like this: <div data-tf-live="IDOFMYTYPEFORM" data-tf-hidden="email=toto"></div> and I've just clicked the button to open the pop-up, which displays : The pop-up doesn't open automatically even though I set the launch options (on page load or after a certain time). Do you have any idea? Thank you

I see a lot of people who either want to have a participant id in hidden field or a random number in a hidden field.Typeform has this amazing feature, where you can use a hidden field as the suffix to a redirect URLex: redirect/?@hiddenfieldThis being randomized would be great for those using embeds and custom results handling. As when the redirect occurs web hooks can more easily read the url unique code and match it to data.Example for my use case:Zapier sends my quiz responses to chat gpt and airtable stores chatGPTs response as well as the hidden field.I can then use Framer to read the URL and match the GPT response to the hidden field in the database that matches the redirect URL. Bypassing a lot of coding and web hook stuff that could be simplified with the existing functionality.Why doesn't this exist, and is there a work around.I looked in another thread and the “best answer” to typeform lacking UUID was someone suggesting to format a question as a random number generator, whic

Hello!I tried connecting Typeform with Zoho. I get the “Sorry, we had trouble connecting to your account. Please check your username and password, and try again.” error. Login and password is correct.Domain is .comI tried clearing cache and cookiesNothing worked for me

One of our clients who would like to complete our customer service form is unable to because her company systems don't allow her to access the form as the “connection is not private”. Is there anything I can do?

Hi guys,How to add an email object to our follow ups ?Thanks !

Hello,Is it possible to select typeform servers so that the data is stored in the EU? Thanks

In this Shoott.com photographer application Typeform, item 3a is a dropdown menu with a question that asks “What is the brand of your camera?”. The sentence in 3b recalls the dropdown options list item selected from 3a. Easy enough. But how does the dropdown option list item chosen for 3b seem to dynamically load options based on the list item options in 3a? For example: in 3a, if the user chooses “Sony.” 3b will state “Sony camera model?” and the dropdown options will be the corresponding Sony option list items. How are they accomplishing this? I’m trying to recreate this for my Tyepform. Please help if possible. Thanks! 

Is it just me or are the partial submission webhooks unusable in tools such as Zapier? It doesn’t show me the answers to the questions, just a jumbled mess. I’ve had nothing but trouble since upgrading. It appears partial submissions are pretty much useless right now if you can’t automate the responses… It has so much potential but not being able to use the response with Zapier pretty much kills any ability to do what is intended. I feel there wasn’t much thought for it, other than charging double the price, and it’s kind of making me angry. I’ve not had any issues for 5+ years with Typeform, but having to pay double for an incomplete feature is pretty shocking… They’ve offered 50% off for three months as my forms disabled (without any notice) when upgrading to Growth, because I had an attached GTM to some of them. But the whole reason I upgraded was for partial submissions. I took a massive hit on number of responses etc, paying double the price, and not even getting what I need out o

HiI’m out of my depth a little with a custom form embed between Typeform and Webflow. I’m knee-deep in the resources here – however I’m not getting anywhere fast with what I need. It seems very simple…?!I’m after either a URL or some custom code to create a native Webflow Button/Link Block that will trigger a side/slider modal for my Typeform forms.Can anyone piece together the right elements I need to make this work?ThanksD

I am trying to create a Wix Lightbox pop up that contains my Typeform.I have managed to get the code into the Wix Lightbox bit it is ugly. The Lightbox opens with just the Typeform Button (in my case it says “continue”) Can it open without going to this button screen? Or can this button screen be modified so the button is centred mot Left top justified? When the form is completed I want it to redirect to another website URL. The problem is it is redirecting inside the Wix Lightbox and not opening another window. Can the redirection open in another window or tab?

I have a question related to the Typeform that's currently embedded on my website. My website is using Google Analytics to track site activities, but I can't see the traffic sources for Typeform interactions because GA seems to be recognizing Typeform as a separate property due to the change of domain (Typeform has its own domain), thus all traffic sources for Typeform activities I can read within GA is referral traffic from my own website.Is there any way to fix this?Thank you so much!

I want to automatically receive an email to my inbox whenever someone submits a response to a form. Where can I set this up? I’ve looked around and clicked on the settings icon, but I can’t find it. Can someone send me a screenshot of where I can find it, and where to put the correct email address?  

I’ve got a funnel. Users opt in to the funnel and provide their name and email that are then stored in cookies. I don’t use typeform for this opt in form.Later they have the opportunity to apply for a phone call. I do use Typeform for this application form. I’d like to ask them for their email and their name in the application form but I’d like to prefill it with the previous information they provided if it’s available from the cookies.I can handle getting the name and email out of the cookies but I was wondering if someone could tell me how to pass this data into Typeform? Perhaps there is an html attribute I can add to my embed or some Javascript API I can use?With Calendly, I can just pass the fields as URL params which makes it really easy.

Hi, how do i take a video from my media library (created on phone app) and use/edit it on the desktop app?

Hi !! I am creating a survey with a multiple choice questionnaire. I am wondering if it is possible to define the max number of participants per choice ( I.e. after 5 people selected answer A this answer is no longer available).Thank you in advance for your help!Anna

Currently I’m using this library https://github.com/Typeform/embed/tree/main/packages/embed to show my form in a modal of our application.We setup several languages for translations for this https://fthfj44m4m3.typeform.com/to/ggCwKD3C.I read the documentation, I understand the translation feature works based on the language of the browser, I would like to know if there is a way to force the translated form with a query param on the iframe.This is my current config createWidget(this.formId, { container: this.$refs.typeformContainer, autoResize: true, ...this.options, onReady: async({ formId }) => { console.log(`Form ${formId} started`) },}); 

Hi everyone,Ive created an outcome quiz with multiple choice questions. I’ve connected all A responses to outcome A, B responses to outcome B and C responses to outcome C but it still doesn't work. Can I get help please. Thank you. 

We use Typeforms on our website and suddenly as of last night, the 3 links just stopped working.  There were no updates or changes made to our website (built in WordPress) to provide some order of any change history to evaluate the cause of the links no longer working.  I pulled in our IT Manager and Website team but no one can determine the cause or fix the issue at hand.  The screen appears with a white box and an “X” at the top right corner.  Two times today I was able to pull up one of the forms on our website using my cell phone but then when I closed the site and went back in the link did not work.All plugins have been updated, cache cleared and the site gone through with a fine tooth comb to figure it out.  Has anyone had this issue and would you be able to provide the resolution to me?  We love our Typeforms and rely on them heavily to do business!Thank you!

What is the # and Network ID means? (in the response excel file) 

I would like to create a survey that branches as follows:The survey contains a multi-question section that asks respondents to fill in short text answers in five seperate text fields. Let’s call the text fields: 2a*, 2b, 2c, 2d and 2e. (Only 2a is required)The next couple of questions asks respondents to judge their own answers to the previous set of questions. Let’s call those questions 3a*, 3b, 3c, 3d and 3e. (Only 3a is required). 3a calls back what the respondent wrote in answer to 2a, and vice versa.This is where it gets complicated for me: Respondents are not all likely to write something in all five text fields (2a->2e) . So in many cases, some of those text fields will be left empty, and I’d not like to subsequently recall empty information and ask respondents to judge that.What I would like is the following:I’d like question 3b to show only if the respondent entered tekst in 2b. Otherwise the survey should skip to question 4. Subsequently, I’d only like question 3c to show

I need help setting up a Typeform that can:1️⃣ Collect responses.2️⃣ Save responses to a PDF.3️⃣ Email the PDF to the respondent.4️⃣ Delete the data afterward for privacy. <--- Is this possible?If you've tackled something like this before, or know someone who has, I'd love to connect! Drop a comment or DM me.Thanks in advance for your help! 🙌