Typeform conversations

I cannot for the life of me find where to change the layout. I don’t want the entire page to be an image, I want the image on one side and the text on the other. Please tell me how to do this..

Hi,I have created a typeform that generates a fairly complex email notification for respondents. I need to use this as a master template for many events but when I duplicate the form it does not also duplicate the email.Is there a way of being able to duplicate the form maintaining all settings?Thanks!Ella

Hi everyone,I’m trying to connect the ending results of my quiz to my newsletter in Brevo (ex SendinBlue)I’ve created a quiz on TypeForm, and there are 3 differents results/ending.If you are A result, i want you to receive a different welcome email than if you are B result.For now, the integration works, and I’m able to collect the response directly on Brevo ; but I don’t have the field “ending” that could be the field to use in order to send different email.Does anynone know how I can achieve that ? It would be really helpful.Thank you,Mélanie

We are experiencing issues with collecting partial responses from a survey. On November 11th 24, we officially launched our NPS survey, which was created under the Typeform's Business plan.To the best of our knowledge, based on our use of this plan earlier in the year, it allowed for the collection of partial responses.This week, when we attempted to analyze partial results, we realized that these responses were not being collected. Consequently, we reached out to the AI chat to understand the issue.We were informed that the plan we were using did not include partial response collection.However, we were also told that upgrading our plan would enable this feature and that responses already generated prior to the upgrade would also be accounted for.Based on this guidance, we upgraded to the Growth Essential plan and completed the payment today, November 26th.While we can now see the partial response feature activated in the settings (as it has always been configured), we still do not hav

Unless I’m missing it within all the updates, which are great but we are still missing one of the most basis features needed in survey completion… We need simple and easy way to generate end of survey unique referral codes!  This is very import to us in the paid market research field.  Please get with it Typeform.  Us paying customers have been waiting for this.  Even survey monkey (which is no Typeform) offers it now.    

Hi, I would like to allow my customers to choose multiple answers, not only one answer from multiple options. Is that possible?Best wishesJana

Hi! I was studying this example from the Typeform website but I don’t know how the text form connects with everything else. My text answers only have the “is equal to” “is not equal to” “contains”… Do you know how the formula works with these? thank you 

After publishing the form, I tried to test it and saw several questions appear to be glitching and jumping on desktop version (not observed on mobile). Could you please tell me how to solve it? 

When I have a multiple choice question, with the mult-selection option, then I download CSV or XLS, and it only shows whats been selected, doesnt show the question?

I am creating a widget using Speakatoo's API and need to manage file format restrictions, particularly the requirement for MP3. Could someone explain how to handle these restrictions effectively or provide guidance on ensuring compliance with the MP3 format? Any insights or examples would be helpful. Thank you!

Hi, So I want to apply a coupon I got from Github education however I could’nt find the right plan which suit with the plan offered in Github. (The plan I got from github is professional plan) But I can’t see any plan named as professional plan. when I try to apply the coupon into the basic plan, it seems the plan is invalid. Could someone help me with this type of problem? Any help would be appreciated!

I need some help. We recently connected Slack to Typeform but noticed that some forms can be answered directly in Slack, while others can’t. Why is this happening?

On my survey, if a client does not enter someone for one of their advisor fields, there should be an additional question that appears asking if we can connect them with one. How do I create the logic so that:If something is entered on page 3, then it displays page 4, omits page 5, and proceeds to page 6 if nothing is entered on page 3, then it displays page 5, and proceeds to page 6Thank you!

I’ve seen no less than a baker’s dozen with this same problem, but none of those solutions seem to work for me (or the solutions were handled outside of the community and never shared). It also seems as though Typeform needs to invest in some more robust development work so this doesn’t keep happening. I understand it’s usually our fault for some kind of individual website setting, but I’ve never had a problem with Gravity Forms or any other embedded forms on WordPress.So, as the title states, my embedded form doesn’t load on mobile. Desktop is fine.In the form settings, I currently have “Full screen on mobile” turned OFF.Page in question: https://lowgravitysolutions.com/contact

Hello,I am trying to map variables to my Make.com scenario, but there aren’t any instructions that I can find. I have attempted to input the variable’s name as the “key” value but it doesn’t return any results upon submission. The information records correctly in “responses”, so I know the variables are setup correctly. Any help would be appreciated. Thank you.  

Ok, so I have set up my second Stripe account, and Typeform automatically recognizes that account by my email. I’m skeptical - is that really all that it takes? That’s all that I can find in the Typeform instructions, but on the Stripe side it looks like there is a ton of coding that needs to happen to make the connection.I’m not terribly fluent in Stripe (our other account, for a different platform, was set up years ago), and it looks on that side like there are codes that need to be exchanged. For one, how would Typeform know from my email to send funds to the new account, vs. the old one (same email)? All of the instructions I can find in Tyepform only link to Stripe pages for that end of things, and the Stripe pages are indecipherable to me. Could someone confirm that there is more to it than just a) having a Stripe account, and b) entering that email into the Payment Question field? Even better, could someone offer tips on what needs to be done on the Stripe side?Note, I also can’

HiiI am struggling with a question: How can I bring contact details from an optin to a Typeform?Potential leads fill in on my website an optin with name and email. After that the lead comes on a thankyou page on my website where they can fill in the Typeform. In the Typeform are Hidden Fields. How to get the contactdetails in the hidden fields?(the contact details are also going to ActiveCampaign but there is no option that AC pushes them to Typeform)Any suggestions?Kind Regard, John 

Hi We have a Typeform that is integrated with ActiveCampaign using the native integration app on ActiveCampaign.  The problem is that some of the form submissions are not going through to ActiveCampaign, but some are going through fine.  I can’t see a way to troubleshoot this, so wondering if anyone can help? What are the common problems with this integration? Or is there a way to find what my problem is?  Many thanks! 

Is there a way to have the logo and group header show at the same time. As soon as I add a logo the group header goes away and my questions still don’t have numbers in front of them… it’s just “a” , “b” , “c”

When we create a survey via APi it is published without problems and we can see it in the URL. No questions until that moment. But when we add a question the publication is lost and we see the message "Sorry, you can't access this typeform until its creator says so ". What could be the reason? We do everything via API. Thanks.

Hi there, I have a form that uses Document Studio to do a mail merge and email a report of the survey responses. When it works, it’s fine. However, Document Studio seems a bit unreliable. Am wondering if anyone uses another piece of software to do the same kind of tasks which is reliable?

We have a form that captures name and email for the form submitter and then request other specific company data (website, location, etc). We want to capture this info but also allow them to resubmit another company if they’d like. We added logic to ask if they want to submit another company and bring them back to an earlier step but it keep the original info submitted. How can we capture this but then ask if they like to resubmit again??

See image below .I have a variable that is a number, same with another . Now i want to use the condition node say :  If variable 1 > variable 2 . But i notice it doesnt go that way so how do i get this resolved

In the mobile version the form does not open immediately, as it does in the desktop version. That is, in the mobile version a pre-form screen appears with a "COMENZAR" button. Should I disable something in the form settings or make any changes to the HTML code? Please help me change this. THANK YOU VERY MUCH. 

We send out an NPS survey using Typeform with User’s ID as a hidden field. I’d like to sync the responses to the Hubspot contact of respondents based on that ID, but I can’t get it to work at all, either as a hidden field or in the body of the survey. Is what I’m trying to do even possible?