Typeform conversations

We have a form for employee exits. The follow up sends all the answers to both us and the person who submitted the form. However, in the email to the responders it puts OUR name at the beginning rather than the person who submitted the form. When we go to edit the email it sends we get an error that we need to verify our account and to contact support. We have had this acccount for over 7 years and are on the Pro+ plan. When we try to contact support it just sends us in a loop and never lets us submit a request. Please help

Hi I have only 7 questions and a Welcome screen and no ending but it won’t let me publish under the free version.  It is saying I exceed 10 questions

Hi Everyone!  I would really need some help here :) Some of my clients can’t complete their form as after a certain number of questions, they are sent back to the begining on the form. I use the form as personal assessment for a nutrition coaching program. The form is a bit long so it is really painful for my clients to start it over and over again hoping it will come to the end.  Have any of you already experienced something like that? How did you solve this issue? I tried to contact Typeform support but no one is answering my email… 

Hey! I’m building a complicated typeform and need some help. I have 8 products and each product had about 10 options. I want to be able to build a quote where multiple products can be selected and customized. Is it possible to refer back to a previous question without erasing a previous selection?Thanks!

Hi - I am trying to create a flow where I am collecting date of birth of users. For 31 dates, there will be only 9 flows, basically a double digit date is summed to be saved as a single digit, like 22nd becomes 4, 23rd becomes 5, 29 becomes 2 and so on. Is it possible to do it in Type form? Also I want to save the full date of birth in 8 separate columns like 24-12-1981 has 8 digits and and all digits are saved in separate columns in google sheets. Is it possible?Is it possible to find a Typeform expert who can do some freelance work for me?Some guidance will be appreciated

I need to upload an attached file to a typeform form on salesforce. How can I do? 

I purchased an Essentials Plan so I could receive1,000 responses. Then I published a time-sensitive Typeform as a poll but it cut off at 100 responses and closed. This is a nightmare because it’s work-related and hundreds of people rely and depend on me - and right now I look stupid. I tried submitting a help request through the Help Center but haven’t heard anything and of course there is no number to call to get quick assistance. Has anyone else had this issue? Anyone have a fix? My plan shows that it’s the Essentials Plan on my account but my Typeforms remain closed.

Hello I’m having issues getting my embed code to work on Groove Pages Page Builder. I’ve created an embed and put in the Typeform embed code for a button - it works on my Wordpress site but not Groove Pages. Does anybody have experience with Groove Pages?

I’m trying to set up email notifications to Asana project and have noticed that it doesn’t work with the email structure Asana gives their projects: x+1212538680959022@mail.asana.com - it looks like the “+” in the email prefix (this is standard prefix rule at Asana). Can anyone confirm the issue? My form works with any ordinary email but not the ones generated by Asana projects. I don’t know how to get it work.

I have a Typeform survey set up with a lot of Yes/No questions at the end and all the responses are coming back as True/False through the Slack integration.

We have opted for the first quesiton email embed (opinion scale) and when we copy the code into the email it works fine for mac users and on mobile, but when opened in outlook the first question is super wide and spilling out of the main email body container. There is no reason for it to do this as the text can easily fit onto the email. It seems to be more a case of the background being the issue? It has repeated 3 times width-ways. I have some html/css knowledge and even when editing background-repeat to ‘background-repeat: no-repeat;’ I’m still having the issue.I’m using HubSpot for the email creation.Any help would be greatly appreciated. Many ThanksDavid

Hi! I’m trying to add design to Follow Ups emails to responders without adding a third party integration service. I have an HTML code that when I paste, I am just getting the code emailed to me. Any thoughts? The “How To” video says you can past in custom code so curious why it’s not working. 

Hi is anyone else having trouble on mobile with the dropdown question scrolling to the next question when it being selected? This didnt happen before and only seems to be a new problem

Hi,Right now all form results/submissions are sent to us (Follow-ups → Notify myself) with “Typeform” as the name, which is both disorrienting and messes up our systems.Is there any way we could set the “First Name” and “Last Name” as the sender?Thank you

Hello, newbie here. I saw someone else use what appeared to be the “Picture Choice” option where multiple pics were used as options of different questions to answer, so when you click one it takes you to a text question to answer that corresponds with that picture but I can’t see exactly how to do that. Help?! :)

Hi, Using the instructions found in https://www.typeform.com/help/a/block-references-360050447552/, I was able to configure custom references to my question fields so that I can reference them in code as question_a as opposed to what appears to be a UUID. For the “Contact Info” field type, it appears that I can specify a reference for that page but there doesn’t appear to be a way for me to specify a reference for the individual fields within it, eg. first name, last name, email. Is there a way for me to do so? Similarly, I see in the sample webhook data that each individual choice in a “Multiple Choice” question type has its own reference. Is there a way for us to specify a custom reference for each option? I think there’s a workaround here where I pull up https://form.typeform.com/forms/[FORM_ID] after a form has been created and create a mapping on my end for [question_number].properties.choices.[option number].ref → string enum on my end, but i’d rather just have typeform send a sp

Hello, I’m trying to add a question about all cities in Italy, with multiple choice answer: I’m using this list https://copypastelist.com/geography/list-of-italian-municipalities/ and while I charge this 8k choices the page crashes  I tried with some decades of answers and it was okdo you have any idea?Thank youLucia

Hello thereI’ve built a fun quiz for my team for a Christmas Party and there is one sticking point.  Is there a way to go from a statement which tells the player their score to the Ending without losing the Button text? I’ve typed in various Christmassy phrases to match the performance of the player in three slides and the Preview only states ‘What’s my Score?’ for each one when I test it.  Is there a way around this?  I’ve tried to add an extra slide, to bridge the gap between the scoring and the Ending, and adjust the Branching but then that Button says ‘What’s my Score?’!I tried to amend the Branching through the AI Chat but it changed key parts of my quiz which I wasn’t happy with.It’s worth noting that I’m using the free part of Typeform and am not paying for the more complex services, as this is just a one-off use for fun.Any tips would be gratefully received! Sarah 

Hi, I’m trying to track submissions on 3 different typeforms using Google Tag Manager for 3 Reddit ‘conversion’ ad permutations. Should I be connecting each typeform to the same container, or different containers? My goal is to track each form submission, and be able to tell which survey was filled out. However, these forms are not embedded on our landing page, and I’m getting errors when testing the first container I set up. I’m currently using the Reddit pixel tag for each typeform & the pageview → event type: form submission trigger. I’m not sure why I’m encountering issues or if this is even the best approach to tracking the submissions of these forms.  Any suggestions, help, or feedback would be most appreciated. Thank you! 

hola buenas noches, estoy probando la versión gratuita para tomar una decisión y comprar un plan, el problema es que no entiendo el idioma ingles, y la plataforma no deja configurarla para español, agradezco su ayuda, ya que en la configuración de idioma solo aparece ingles,soy de Colombia gracias por sus prontas respuestas

Hello, I just joined and got a basic membership to test out an idea for an e-learning. I get an email address at the start and then send out a mail notification to myself and to the respondent. In preview I don’t get any mails, when doing it “live” on the published form I do get the “backstage” notification but not the recipient one, and with every test I burn up my 100 responses / month. What could be wrong with the mail notification and how can I test this without using all my responses?Thanks for your help!

Hi and Happy New Year everyone,I would like to replace my clothes size charts page with Typeform. I have a lot of differents grids (top, bottom, underwear, swimwear ...)Rather than asking a question for each multiple choice grid, I would like to ask only 3 questions (entered a number for chest, hip circumference...) to give all sizes for each clothing family.What I don't understand is how to use those numbers next. Shouldn't there be a database?

I have finished my typeform and clicked publish. It seems working because the botton is not fully colored. The problem is when I try to embed the form in my website. It does not show anything.

I’ve created a quiz to ask what colours you have in your logo ()  I have it so that it says ‘if you have <black> in question 3 AND <pink> in question 4, it will take you to an ending that says ‘You have Pink + Black’. But the AND doesn’t seem to function, it bumped me to a different ending entirely. 

I’m keen to know if anyone has succeeded in a platform or API that works with TypeForms to save several user scores over time in order to create a baseline to track against. I’m using a simple opinion scale out of 10 with seven different surveys. I’m using a simple opinion scale out of 10 with seven different surveys. Suggestions, welcome! Thank you in advance.