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When I create a multiple choice question with different asnwers, typeform assigns default valuesABCDand so on to the answers. Is there a way to to change these values? For example, I like the answers to beABDE

I have a 64 question inventory (all lickert scale 1-10) measuring 21 subscales that I would like to calculate separately. How can I build subscale scores? I have no idea how to do this. And I also like to automize that every participants can get his personal results by e-mail after filling in the inventory. Is it possible to connect such an automation with Active Campaign?  If not what might be other possibilities?

Hey everyone! I think the answer to my question will be straightforward, and probably not the answer I want! We have a form that asks people about their reading habits. One question asks if they’d like to start with questions about fiction or non-fiction.Currently, if they click “non-fiction”, it goes to the next set of questions (non-fiction), followed by the fiction set of questions.If they answer “fiction” first, it skips the non-fiction set of questions and goes on to the fiction set.Is it possible to then go back and answer the non-fiction set?  At the moment, I’ve duplicated the non-fiction set to appear after fiction, but it seems an inefficient way of gathering data.I just wonder if there’s a clever way of branching these questions so that I don’t have two separate identical sets of questions?Thanks!Tom 

Hey,My type form completely freezes/crashes when i preview my form. After some investigation i found out that its due to the large amount of long answers. Is there a limit, and if i reduce amount of answers i can get it to work on desktop view but not on mobile. It seems to have to do with the scrolling i presume.It’ s the same on Safari and Chrome. Thx in advance

Hi! I am trying to upload images to my gallery for my form but the images fail to load and nothing happens. The images are under 4MB and are PNG. Any idea why this might be happening and what to do? 

I’ve made a form with logic jumps and on specific answer this is what the page brings me to, rather than the set logic jump I’ve chosen. I’ve tried the preview form on multiple devices but still brings me to this page...Any idea on the issue? 

Hello,I would like your help to the following..I need to create a poll form, in order to people be able to vote for favourite item. But I want to certify that every person has vote only once and valid.For that reason, I gave them receipts and I put a question (number) and I am asking to put the last two digits of their receipt to the question. How can I set the question to accept only specific numbers/digits/letters? 

If I set-up a multiple choice question, that has to have an answer selected, is there a way depending on the answer it can take you to a certain page. For example, if I answer A or B it will take me to the end page as no further information is required. However if I answer C, you are required to give more information - how an I do this? Can I add an additional page but it only appears when someone answers “C”? I hope this makes some sort of sense to someone. Thank you.

please help! :)

We are on the now no longer available Professional plan. I am trying to test some simple logic (if age <18 go to an End Page).In preview it works fine, on actually published versions it never works. My guess is that this feature is no longer included in the Professional plan now that it is no longer available and that we need to move to a different plan?Can anyone shed some light on this please as I am running out of hair to pull out.

Can anyone tell me, is it possible to add a ‘please describe/provide detail’ on the multiple choice questions?i.eYes (please provide brief detail)NoDon’t know

I have created a quiz for my homepage with 15 questions that leads to 4 different clusters of results. How do I create a button that connects the user via email to me on that end screen?

Hi there,I’ve created a form ( and 20 responses is on this form).Now, i’ve created a new better form, and i want to delete the old oneBUT- i want to have all the responses in the new formhow can I do it ?or save the data of those responses before i delete the old form.  Thanks

I am new to typeform. I tried to import google form into a typeform and it is not working. When I click on import form and then “Run” nothing happens. It seems like it isn’t even clicking the run button. Also when I also tried to watch a tutorial video and that seems to be down too. Is the website server down at the moment or something or is it normally this buggy? 

Hi friends,I have a SHORT ANSWER question where players must type in the word “think” for it to be correct. I also included that they could type in “THINK” or “Think” for it to be correct. However, sometimes users make strange mistakes like they type in “THink” and it marks it incorrect. Is there any way to simply “remove” the Capitalization issue entirely?

Hi, I’m on the free plan and am planning to upgrade to the basic plan so that I can upload and publish my typeform with 21 questions. When previewing my form, each time I hit one of two questions towards the end, I am met with a ‘Sorry, that didn’t work’ error. When I initially made the form about a month ago the error did not appear and everything worked smoothly. It seems to appear on both the mobile and desktop previews. My form only has 3 instances of logic being used.Additionally, some of the questions will occasionally freeze when attempting to answer, with the ‘restart’ option in the top right being unclickable. A manual refresh or hitting the back button results in the page crashing, meaning that I am typing in typeform.com into the url to get back to where I was. I have disabled all extensions and tried to use the form in incognito mode but the same errors still occur. Attached is a couple videos of the issue occurring.  Video 1Video 2

Someone help me please?

I’ve noticed different behavior between Previewing my form and testing it on a website page as an embed form. In the Preview, I answer my questions and it goes to my Ending and stops there with my message and a button with a link. In the Embed form, I answer my questions and instead of stopping on the Ending “screen”, it goes directly to the URL that is in the button link. I have information on the Ending “screen” that I want the users to see before continuing to the linked URL. Is this normal behavior?Should I use a Statement instead of an Ending to achieve my desired workflow?Thanks!

How can I disable the "Save and return to form later" for a specific survey

Let’s say I have multiple choice question which involves 5 different options like;soccer football tennis golf volleyballI want to know wich is the main sport when people watches tv and after that, another question to know two other sports; but the option that I chose as the main one, does not appear in the second question for example, i choose as a principal choice, golf in the 1st questionafter that, i want to know which other sports do you like to watch in your free time, but “golf”  doesnt have to appear:soccer football tennis volleyballplease, help !!

I have a basic plan and it says I can only have 3 typeforms.  The basic plan that is described in the upgrade section says I can have unlimited number of typeforms.  Why cant I have unlimited typeforms.

Hello! I’d love to create one Typeform for all our customer feedbacks. I’d like to free our customers from entering their name and the project we worked on together. So i need a possibility to create custom URL’s where the Salutation/Project is already set by myself. Can i do this with Typeform (or any other Ideas)?Thankyou!Michael

Hi everybody, I would like to create a typeform and I’m looking for the best template to use. My aim is to send a document to all my clients with a choice of different items they can book. They’ll have to fullfill the document with all their datas and chose the product/s they want to receive (but they will buy it once they receive it - so any payment is due).As result I would like to have a list of all the orders.Any ideas of the best template to use?thank you :-)

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