Conversations about account changes, upgrading, plans and benefits.
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I was trying to register for a one month only subscription because I would only use Typeform for a period of time.Buy they subscribed me to the annual plan and I cannot afford the price I already sent an email and a message because this is urgent and I have no response. And I need to get the refund the paid was happen just 30 minutes ago thank you
Hi Typeform community, I need to change the main email ASAP, due to my exit of the company I need to change it to somebody else’s. And currently my account is a social account (google) but this email is goingto be deleted once I exit the company.Please help.
hi guys i got charged twice on my debit card without approval or authorization but i only need one subscription and cant find their call centre number anywhere. can anyone please help?? they literally ate my rent money and there’s no way to retrieve it!!!!!!!!!!!!!
السلام عليكم لو سمحتو عندي استفسار هلي أستطيع ان استخدم الباي بال؟ I have a question, can I use PayPal?
Am I able to have a automatic email generated to someone that has a filled out my typeform and has left their email address in one of the fieldswith the basic plan
My website is not working my website is sipslab.comhttps://sipslab.com/
I have the basic plan and I want to change it to the plus plan. I just paid for the basic plan today.How should I make this change, what happens with the basic subscription money, can I get a refund?
I can not locate my survey below. I need access to edit
I made an annual payment by mistake. I want to change to monthly payment.I am an Asian and Korean user.Is there a penalty for changing to monthly payment? I can't change my payment because I'm afraid I won't get my money back as a penalty. Oct 5, 2022 Business 1 Plan yearly USD 941.05😥
Hi there, I hope you’re well. I have noticed my subscription has nearly doubled since August 2021. Can you please explain why and how it may be possible to reduce it. It was £28pmNow £58pm Thank you
Hi there I’m so sorry about the Typeform plan for: Business 1 Plan yearly I’m a marketing planer for the company of INCEPTION Can we switch the plan to a month planAnd also, Can we get a refund for the rest of the fee?
I am not recieving any email notifcations when someone fills in one of my forms. Not sure how to fix this as I don’t remember unsubscribing to anything and I still recieve emails advertising from Typeform. Can anyone help?
If I change email address, will it affect my purchase plan?
I’m having trouble in upgrading “Sorry your card has insufficient funds” which is impossible. Tried several cards, same message. Can you help me please?
I'm having problems using the typeform in my instagram bio, the start button doesn't appear and doesn't let me scroll down, I'm very disappointed with the platform, I'm not able to use it because my customers can't respond
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Good evening,I would like to upgrade to the Plus plan but the following VAT number IT********* is not recognized, what can I do?
Hi,Due to budget cutbacks we’re going to need to cancel our Typeform subscription and return to a free account. We had a survey that had people upload files for one of our questions. I know that file upload questions require basic tier or higher to implement. We downloaded the survey responses so we have access to the pdf links through Typeform. My question is, will we still be able to access these responses through the links we have or will those responses be lost in the change? These files are pretty important to our company so I need to know what the best course of action is. Thanks!– Eric
I have 2 types of forms, would like for the url to be different. How do I do that?
Hi All, Ive just singed up to typeform and I am enjoying creating the forms for our needs however I am getting frustrated with the loading which over the last few days is every time I try to do anything. Ive cleared cache several times, gone into incognito mode etc but continues to struggle loading. Particular issues when logging in and publishing a form and the link working. Kind RegardsRick
who do i contact. i have access to a non-edmin email
My account is associated with my Gmail account and I have left the company so the Gmail account will likely be deleted. Is there any way to move this account to a different email address?
Nicolette Saad di 6 sep. 17:05 (2 dagen geleden) aan support@typeform.com Hi I send this email on tuesday 6-9-2022, can you please give me feedback about this. greetings Nicolette Hi, Ik wil graag het contract tussen Saysimple BV en Typeform opzeggen. Graag ontvang ik hierover een bevestiging. Wellicht, volgt er een verlenging maar hierover wil ik graag in contact komen met jullie. Met vriendelijke groet; _____________
Hello- My account seems to have closed a few days submitting payment for upgraded features. when trying to access my account it asked me to signup for a new account. Email reset does not work either. There was a significant amount of information/data that has been lost. Please help. Thanks
I have to work on my forms but clicking on them this message is shown. By the way, refreshing the page nothing change. This is happening only to me whereas my colligues have still access. What’s that?
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