Typeform conversations

Is it possible to submit a form using ‘Enter’ rather than ‘Ctrl’ + ‘Enter’ on the keyboard? We are trying to pass information from one form to another without the user being aware that they are being pushed to a second form (https://help.typeform.com/hc/en-us/articles/360029576111-Pass-information-from-one-typeform-to-another-Classic-builder-)

Beginning this month, all the open text field responses captured by Typeform are adding superfluous quotation marks (“ “ ) to each answer. As you might imagine, this is seriously messing with out patient data collection. Apparently this is a known issue (https://www.typeform.com/help/a/excel-online-integration-troubleshooting-limitations-and-other-fa-qs-13618045462292/#h_01HHYAR02T842R2F4BD2C20B2A)However, we never saw this problem before, and we’ve collected over 4,000 responses!When I had other issues with Typeform -->Excel, I was advised to create a new sheet. BUT… we have custom pivot tables to analyze the data from the “primary” worksheet. And separate tabs for each therapist. Re-recreating that will take 8-12 hours. Seriously.Help me, Obi-wan, you’re my only hope. 

Hi, I wondered if someone could shed some light please. I did look on the forum first and although similar post but not elaborated by the support staff. Personnalisation of the sender in self notification | Community (typeform.com) My Question is this:I am on Pro Legacy Plan and pay yearly. This allows me to remove branding on the forms itself so there are no appearances of the word “typeform”. However I still get branding in the emails to staff and customers(Typeform sent you this email on behalf of a typeform creator. We aren't responsible for its content. If you suspect abuse, like suspicious links, please report it here.Unsubscribe from all Typeform respondent notifications)  Is it possible to have this removed? Or would I have to upgrade from a Pro Legacy to a Plus package? From my understanding to that link above is that attaching domains are only available for enterprise customers. Are we saying that the only way an email can be sent from name@companyemail.com instead of notific

Hello!Is there anyway of of adding the logo in 2 variants: black and white? The thing is, that we are adding pictures to the questions and on some of them the black logo can’t be seen, on other white is not working. The option of customising the logo to each slide would be useful.. We would add logos on the picture itself in Canva, but then the questions without pictures are without logo, as it’s either places everywhere either nowhere.Logo function is very useful but has a lot of problems as is not possible to move, edit, customize or delete etc..Thank you in advance,

Who else wants, like me, that each individual answer can be exported as a pdf report with each person's questions and answers? RAISE YOUR HAND

 Hello! I have linked two typeforms so that when a user completes the first one (registration data), I collect their information and instead of ending on a final screen, I redirect them to a URL that is another typeform where they can select an option. I have programmed both typeforms to automatically download the responses to a Google Sheets. My question is: is there a way for the response to the second typeform to be linked to the first one so that I can identify which user has selected each option? Thank you very much!

HI! I need more information about seats. If we have for example 5 seats, do people from different seats see ALL typeforms? Or every different seat has their own safety space with typeforms that can bee seen only from exact e-mail ane seat?For example marketing team see only their typeforms in their workspace, internal team their, financial theirs

Hi! I installed the follow up function, now I want to check it functions ok, can I check this to be sure the confirmation mail is delivered?THX

Hey everyone, I’m having a problem that’s driving me bonkers. I recently just finished creating a video that I would like to use as a way to spice up my welcome screen on type form. But I am not able to find the video nor be able to upload it because of the video I created in Canva. Every time I click the ad video or photo button. It takes me to what I need but I cannot find the video because the stupid gallery doesn’t have a Photos tab where I can find my video. 

I am trying to connect my typeform with zapier to collect leads and have them automatically added into a funnel in my CRM (systemeio). I’ve been advised by Zapier to ‘I’d recommend creating a new sample data in Typeform and ensure that the email address is valid.’ I’m not sure what that means because I’ve created an email field for collection in typeform and it still isn’t working. Does anyone have any ideas on how to do this?

Why I see your advertising on mu form if I paid my subscription 

I have 2 separate input fields “First Name” & “Last Name” but the type form imports into a CRM that needs “Full name” is there a way of creating a calculated field of “First Name” + “ “ + “Last Name” as a hidden field to then use on the export to the CRM. Thanks

Hi all,I am running an employee satisfaction survey for a company with roughly 70 employees. I see 45 starts since a couple of days but only 9 submission came through. The last question is mandatory and therefore everybody has to close the survey with submission.Anybody an idea what might cause submissions not getting through? What triggered the participants not to finish the questionnaire with pushing the send button? 

I have been trying to contact Typeform for days and there is absolutely no “LiveChat” option that I can see, as they claim, no way to “contact them” as the page freezes.  I got no notice about my account being renewed which I have not used in a year and need to discuss this and there is zero way to reach anyone that works at this company.  Anyone know how to reach them?

Good afternoon. I was hopping you could help me, I have not been able to access the results from my survey these are the links I used to access with but now there is nothing on my workspace. https://vmef6u79a5f.typeform.com/to/AX3plrdBhttps://admin.typeform.com/form/AX3plrdB/shareHopefully you can help me. Have a good afternoon

Hello,We payed the Business Yearly Plan a while ago but the Plan wasn’t upgraded and all my forms are now private! It’s very critical for me since my clients can’t submit the reponses.Submitted several support tickets but still didn’t get any answer. Is there a phone number to contact you regarding the payments?

how come the calendal url is not valid? I integrated and set up calendly. in one form, calendly works, in another form, type form sais ‘calendly url not valid’

For some reason, when I submit a GET command for a survey, I receive all metadata back, but the answer array is empty. When I lookup the survey results in the gui, there are pleny, and I can get a filled CSV export without issues. I’ve checked the API permissions, it can do everything (read/write, responses etc.) The survey I try to GET has multiple responses, all show an empty Answers array, only showing “       “. The amount of spaces between the brackets is different per response….{    "items":  [                  {                      "landing_id":  "xxxxxxxxx",                      "token":  "xxxxxxxxxxx",                      "response_id":  "xxxxxxxxxxxx",                      "response_type":  "completed",                      "landed_at":  "2024-01-18T13:47:15Z",                      "submitted_at":  "2024-01-18T13:47:56Z",                      "metadata":  "@{user_agent=Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.0.0 Safari/5

Hi, we have been using the same typeform for years now. Suddenly, we stopped receiving data on Google Sheets and SignNow. I tried deleting the Google Sheets integration and connecting it again, but I am still not receiving data. I looked everywhere for a support button on the Typeform portal but can’t find anyone from the company to help us with this issue. Please advise

Hi all,I have changed one of the answer types from drop-down to multiple choice (and added the “Other” option). I don’t seem to have lost any data but new entries are not being received in the Google Sheet anymore.My Google Sheet is a bit of a T-Rex, it has lots of tabs some connected to other Typeforms, some with formulas to “clean” that data.Will deleting the integration and creating it again make it bring the responses to the same “raw data” tab as it used to? Or have I “broken” the integration forever by changing the answer type? Can this damage my sheet and any of the integrations/formulas I have? Is there any other solution? Edit: wait, am I having delays because I happened to have made this change when there are delivery delays in integrations in Typeform? (just have seen the notification)

Hi! I’m parsing responses via webhooks and I have encountered that when I use Question Groups, the main slide is not included in the webhook payload. Is there a way to find it? If not, is it on the plans of Typeform to include this in the webhooks payload?

Hi, can someone please tell me how I change the options bottom left and right from not likely at all to something different? I can’t seem to work it out and it doesn’t let me click on it to just change it!?Thank you 

Hi, we’ve encountered this weird behaviour when debugging our web app, it happens only when using safari on private browsing mode.We have a set of 2 form on our web app - the 1st typeform collects ONLY the users email address, and once completed, the user gets redirected to the next typeform where more information can be submitted. The user’s email from the 1st form is being added to the url as a url param which is then processed by the 2nd form so that the user is identified without having to type in their email again. this works fine, but specifically on mac/ safri / private browsing, the url param does not get pulled by typeform and eventually the typeform gets submitted without the email address. see these results in the screenshot - the bottom one was submitted using chrome incognito, the top one was submitted using safari private browsing - and no email was submitted (even tho the url has an email url param in it, as it should) what could be causing this?is this a known issue?wha

Is there a way to suppress that calendar picker on mobile devices?We’ve seen the sharpest drop off on our most recent form at the Date of Birth question, with inbound feedback that it was too hard to use.Digging in to what was occurring here, I realized that the mobile view opens a calendar when you select the date field. The calendar (at least on iOS) defaults to today’s date. These users were trying to get to their birthday by using the arrows to change months. If that meant going back to, say, June of 1941, that would be 960 clicks. They miss that in the top left, you can select Month and Year which expose an easier scrolling solution.Be that as it may, they are confused and I’d like to alleviate that. Suppressing this date picker and allowing them to enter their dates manually (as you would on desktop) would be a possibility, though I am open to other solutions as well.My idea was to add some custom HTML to change the type from type=”date” to type=”text”, but it is not clear that t