Typeform conversations

We are doing a receipt capture with our team but we have noticed that when our team members are in other countries the our users will get bogged down at the upload an image area and it just gives them the circle of death.Is there a way to reduce image size or a different work around that would work better? Thank You!

I’m planning to subscribe to Typeform's monthly Business Plan to launch a fundraising initiative for my company, where participants will be required to make a donation before taking a quiz. While I value the data analytics and priority support provided by the Business Plan, our company only plans to use the quiz for a three-month period each year. We intend to make this an annual initiative, but we’d prefer to pay monthly for the Business Plan during the active months when the form is live. During the off months, we’d like to switch to the free plan to avoid unnecessary costs. Is it possible to do this without losing any essential user analytics or elements of the form, and would we be able to reactivate the Business Plan the following year without any issues?

Hello,I would like to install the new version (1.25)of the Typeform for Salesforce connector in a sandbox first to test but I only get the option of Production environment. Is this expected? thanks

Hello, for how long are we going to wait to fix this problem? We pay for Bussiness plan and we need to send e-mails to clients. Email editing temporarily disabled The ability to edit email content is temporarily disabled to prevent misuse. In the meantime, you can set up Zapier and/or Slack integrations. If you have further questions please contact support.

Hi all, my team are looking to use Typeform to collect data on different pages of our website e.g. How useful did you find this page? with a 1 - 5 start rating. The issue I’m facing is how to track which page of the website each response is coming from. The best solution I have for now is to use the utm_source however this would require setting a new embed for every page and writing a custom utm for each one. This is ok but a bit time consuming. Is there another way that a single embed can track the URL of the page it’s been completed on? I’ve turned on “Read URL parameters” which claims to read the whole URL but this doesn’t get pulled into the results page. Any integrations that have this feature do let me know. Thanks!

Hello experts, created my first Typeform questionnaire. Everything’s fine except for the formatting of the intro text preceeding the first item: all the text is centered where I’d like it to be left justified and (maybe) using an intro image but, unless I’m totally obsolete, I can’t figure out where and how to change text justification and add an image. Thx for helping out. Phil

Hello, I have a question about connecting typeform with drive but not to store the answers but for participants to see their results. I would like to create a style quiz for my course participants in field interior design - they will answer questions to get to know their interior style. At the end participant should be directed to the designed pdf file on google drive with matching results. The best would be to send them an automatic email with the results but I am not so far with tec and not everything set up- the course starts on in a few days.. I will appreciate your ideas Thanks in advance, Agnieszka

I’m a Mortgage broker and i’d like my clients to enter the house prices as part of my questionnaire, how can I change the number format to a monetary / currency format?

Hello, I created a Typeform survey, connected to Google Sheets and Google Drive. I embedded the code in Wix; however, only the EMBED code shows up in Wix. I have also tried to download the Typeform Embed app into Wix and it doesn’t download. Any suggestions?

These questions types don't appear to be responsive in design?

Hi, I’d like to have respondents rank responses to an issue from most to least efficient in a quiz and assess their responses but so far, dont see how to do this with the ranking question. Any ideas ? Thanks.

I have a issue regarding limits. My plan was expired on 24 Aug, 2023 and currently, I used typeform but only 10 responses recorded as per free plan. But I guess, i have more responses collected? Is there anyway, i can see my missed responses?

I need to send one of my typeforms to a person on my team. How do I send them the completed forms automatically with responses to thier email address. thanks.

I'm building a multi-score personality quiz that assesses different parts of the personality through a series of different sections (question groups). In the first question group, each answer a user chooses is set up to add “1” to a numerical custom variable. At the end of this question group, I want to calculate which of 8 numerical custom variables has the highest numerical value, in order to score which “type” they are—and then store the result in a custom text variable to use to display to the user with recall (@). I understand how to set up custom variables and have many set up, and I have the proper if/then statements set up inside Branching Logic to store 1 point inside the proper variable based on their answers. Branching Logic seems like the only place to calculate using custom variables, but when I try to add rules that compare a custom variable to another custom variable, I'm blocked by the fact that I can only enter numerical values for any kind of compare or calculation… I

Hi guys, We have several questions with multiple choice answers in our form. We want it to work in a way that when the user clicks on their desired answer in the multiple choice selection, it will lead them to an external URL. We can’t seem to hyperlink any of these answers though. If we can hyperlink these answers, we would very much appreciate the help! If we can’t hyperlink these, would anyone have a workaround?

How can I get my form results to show me which page of my site they’re on when they fill out a form that is standardized across the top nav in a headless CMS?

On my final multiple choice question in the form that’s imbedded on our website, the final multiple choice can’t be submitted and the users can’t complete the form. Video attached: Whats wrong with my form? I’m clicking the button (same problem across mobile and desktop) and it seems to respond in terms of colour, but won’t proceed to the next question. I have checked the logic rules and settings, everything is as it should be.

I am directing PPC clicks directly to a typeform landing page. The last step is to schedule an appointment using calendly. When the participants get to select the day and time and pop up screen created by typeform pops up and hides the most important button of my whole campaign. The “schedule” button. This will confuse participants as I have already seen and cost me a lot of money every month. I don’t know how responsive Typeform is in correcting issues like this. Are there any simple workarounds? Any suggestions. Thank you

Good evening Typeform, I want to stop an automatic subscription renewal. Now 107.69 euros have been automatically taken from my bank account. I did not agree to the extension of the subscription and I would kindly ask you to return my money to me, as well as to cancel this automatic withdrawal of money. Please, take into consideration my situation (nobody informed me about this process as well as nobody have asked about my confirmation). I wrote you an email as soon as I saw your email about invoice. With best regards, Kateryna Bartashovych

Hi everyone, I’m currently working on integrating Typeform into our system and I’m facing a challenge with real-time data retrieval. As far as I understand, Typeform only sends webhook events when a form is fully submitted, and the API only provides access to completed responses. However, for our use case, we need to track user progress step by step and retrieve form data in real time as users move through the questions. Here are the specific issues we’re encountering: We can't capture partial responses before the final submission. The webhook fires only at the end of the form, not at each step. Even when embedding Typeform via an iframe, we can track step changes, but we don’t get field values—only form and question IDs. Field IDs are alphanumeric and dynamic, making it difficult to map them consistently to our database. Ideally, we’d like to receive user input progressively at each step to track drop-offs and improve our form experience. Is there any workaround, API feature, or best

I’m asking a multiple choice question about job preferences, with 10 options. For each option chosen by the participant, I’d like to follow-up with an open question. Since there is only a Go-to-question filter, it seems to be impossible to ask multiple follow-up questions based on the choices made. Am I right? I’ve used other tools where it was possible to mark the follow-up question with a “show if” filter. Stating that the follow-up question is asked only if the item from the question before was chosen. Thank you for your help in advance, Bill

The settings for Questions, Design and Logic are not available when I try to design a form. Teh training video has these options. How do I get access to Questions, Design and Logic settings

It seems the summary tab only shows completed surveys. Is there a way to show partial submissions as well in the graphs? That would improve our analysis experience strongly.

What is the file size limit for automatic translations?

In my survey, I have set up a hidden field called 'surveyflag'. There is a multi choice in the survey. My question is: Can I set a value for each of the two options, such as Option A = 1, Option B = 2, and then pass the value to the hidden field when the survey is submitted?