Got a question about your typeforms? Look no further.
Design and user experience issues - Dropdown menu & more
Hi, I made a video trying to present some problems we have with the form. I hope Typeform staff can watch and hopefuly forward the message to site developers. Right now it's quite an issue for us, really hope I mennaged to explain it .. Thank you 🙏💜 Dropdown menu problem & more
Only one question showing when creating a rule in brancing / logic option
I have a very simple 10 question form. ON the first Yes / No question, I have simple logic that “No” goes to the the End screen. AllNow on the second question I’m trying to add logic. I:Click “Add rule” In in the second dropdown box after “If”, the only question in that box is the first question, not the second one. All other questions are missing.ANy ideas what’s going on?
Connected Excel file not showing up
Hi all;I just made my first form and connected the account to Microsoft. Connected Microsoft One Drive to it as well.I gave a name to the file, toggled on the connection, filled up some test forms, … But, no file shows up in my OneDrive.Do I need to do anything else on Microsoft or Typeform for the file to be “created” and updated?Thanks,Òscar
My website is pointing to a Typeform.com form, but the form is not displaying correctly.
I have embedded a Typeform.com form on my website using the provided embed code, but the form is not displaying correctly. The form seems to be cut off or cut in half, and some of the fields are missing. I have tried adjusting the size of the iframe, but that did not fix the issue. What could be causing the form to display incorrectly on my website, and how can I fix it?
Google Sheet Integration turning off
Does anyone know why the integration to google sheets would toggle itself off once the form is submitted?I’m doing a typeform to typeform survey and the results from the from the first form are being recorded in typeform, but the google integration toggle turns off everytime I test the first form (and the results don’t get passed to google sheets).I can toggle the integration back on, but it just happens again.
I need my Assessment Form to drill down in several areas, but it looks impossible
I’m creating a questionnaire for people wanting software training. One question asks them to choose each feature of the software that they are currently using. I want to then create a second set of questions for each thing they select in this one question.ie: If they pick 5 features they use, I want them to get one new question for each of the 5 things they chose so I can get more information on how they are using that feature. I thought about adding a Score to each line and then using Logic to say if the score was 30 then show them this question next. Would that work?
Struggling with Logic - Not Working as Expected
It’s far too early in the morning for my brain to work correctly I think, can I run something past the community and get some assistance? We have a form where we ask the user on #16 what fire rating they require. A) is None, B and C are 1 and 2 Hours respectively. On #17, we ask if they need any additional ratings - such as airtight, acoustic, smoke seals. On #19, we ask what they lock they would like. The desired outcome is:if a user selects B or C on #16, we want to skip question #19 entirely and send them to #21, but still send the user to question #17. My question is, where should the logic go? I have tried putting the logic on #16, but this hasn’t worked.I also tried putting it on #17, thinking if it was the question before it would easily bypass the next question. But that didn’t work either and now I am utterly perplexed. This is how this looks: However there’s a bunch of other logic on this question, and I know ordering matters with Typeform. Could this be the issue?
Tool for qualitative phone interviews?
Hi community, we would like to do a telephone survey and a survey in typeform. the qualitative telephone survey should complete our data. later we would like to evaluate and present both surveys together. i think typeform is not suitable for entering the answers from the telephone interviews. which tool would be suitable here? and how can the answers be evaluated together at the end? Thanks :-)
URL Parameters to Answer Certain Questions
I am building a request form for clients to request 3 different items. I want to pass through data if a client is coming from a specific link - e.g., I know they want X request, so that’s automatically filled out, and they just need to confirm their name and email address. Is that possible with Typeform?
email address column not showing
for some reason the enter your email address column on the left is not showing any results even though all of the submissions filled this out. I am getting bombarded by bots and I need to delete a bunch of entries… a whole other complaint about Typeform. Unfortunately, I can’t see this property!
Stripe payment integration enabling Apple Pay (maybe on Enterprise?)
Love using Typeform’s easy payment collection integration via Stripe, but I’d love one more thing: using Apple Pay (or Google Pay, etc.) on the payment screens of the Typeform. Is this doable?According to Stripe, they accept Apply Pay with a registered domain.However, with the domain name always being a typeform.com domain on my forms, does that keep me from being able to accept Apple Pay since I can’t register typeform.com.With the roll out of custom domains on Enterprise, would this allow me to register my own domain on Stripe and collect payments via Apple Pay?
Meyers Brigs test
Hi everyone, I am trying to create a Myers Briggs type test. Here is an example5 questions for category A, and if someone answers 3 or correct I would like them to go to outcome 1.5 questions for category B, and if someone answers 3 or correct I would like them to go to outcome 2. But if some answers 3 or more correct for category A and B, they would go to outcome 3. Is this possible and how would I do this.The full test is around 25 questions with 16 possible outcomes. With thanks Phil
Progress on answers within Typeform
Hi Typeform community, I would like to know if Typeform saves the progress of the responses on the respondent side? I need to know this because we want to do an application process through Typeform, in which applicants submit large text responses to question + submit documentation requested, but I don’t want to do it through Typeform if it does not save the progress done by the respondent while responding the questions as they are extense. For example, if she/he wants to do another task, close the internet, has a problem and reset his computer, or simply wants to continue working on the submission form another day; I want that person to come back and be able to start where she/he left the work, even if it is in the middle of a response without pressing any submission or progress button.For clarity, we do not need data of partial responses on our side, only to confirm that progress is saved on the respondent side.
Redirect button or after ending doesnt work when embeded
HI, I have seen a few similar posts, but none quite the same or helped me solve the issues. I have a simple survey that leads to an ending and has embedded this into my wix site. The survey works fine, but the redirect URL link I have set doesn't do anything when I get to the end. When I test the survey through the Typeform site, it works perfectly and redirects. Just when embedded, it doesn't work anything happens when you click the button. The same applies if I auto-redirect with no button. It doesn't go to the URL. It just stays on the survey. Below is the URL I want to send the leads to after clicking the button on my ending https://www.alchemyblueprints.com/my-story I have a plus plan Thanks Dan
multiply two variables to create a total score variable
Creating a risk assessment and need to do severity x likelihood = score Current set up (each section, of which there are 36 sections)users select drop down risk severity: “very low, low, medium, high, very high” with 1-5 score attached to each This total has a variable output “Var_1” users then select drop risk likelihood: “very low, low, medium, high, very high” with 1-5 score attached to each This total has a variable output “Var_2”Then i get stuck, what i want to do then isI need to multiply “Var_1” x “Var_2” and output score to new variable “Var_3” I then need to recall this variable (Var_3) to tell users their risk score The user then needs to mitigate or justify the risk in long text format I then need to recall “Var_3” again, and ask the user if their mitigation or justification is strong enough to reduce this score to an acceptable level by asking them to input a new score which I want to become a new variable, “Var_4” There are 36 separate risks, at the end i want to call all
How to reach Typeform support for billing issues
I’ve been a Typeform subscriber for 5+ years now. I’m shocked to see that my account has been downgraded to the FREE plan and all my Typeforms have been taking down, despite the fact that I’ve paid for the yearly PRO subscription. Typeform did not send a single email to me, before taking all the forms offline. I’ve created a ticket, and even sent an email to: firstname.lastname@example.org. My entire business relies on capturing leads through Typeform, and the fact that Typeform does not provide urgent support to its loyal customers is shockingly unbelievable to me. 😟 Does anyone know if there’s any way to reach the support urgently? P.S: I can’t access Live Chat, because I’ve been downgraded to the Free plan.
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