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Questions about your typeform results and data

  • 1,369 Conversations
  • 5,257 Replies
1356 Conversations
O
OrshExplorer
asked in Your typeform results
Numbers not captured in form

I have created a form including 2 questions where I ask people to fill in a number. When you fill the form it works fine, but reviewing the result question nr 1 delivers the number but question nr 2 is blank, i.e. no number is captured. Is it so, that when you do a loop you empty numbers? Any thoughts? Thanks!

384
O
A
agatityExplorer
asked in Your typeform results
Show average score for all results at the end

Hi guys, I just created my first Typeform quiz, and I would like to show at the end the average score from all the people who just filled my quiz. So I would like to ask, how to sum up all the results’ scores and divide by the number of fillers. So, in my case, I have 10 questions, all the good answers equal 1. And for example, the average score for all the people is let’s say, 6.7. And then I want to show that score in the end of the quiz. So, I think, I would need two variables. one for sum all the scores and another one for sum all the people who filled the quiz And then divide the two by each other. Where can I add these two variables?

1231
Liz
Community Team
M
mumeExplorer
asked in Your typeform results
How do I create the Typeform results?

There are 8 Yes/No Questions. If they respond Yes to 2 or less questions after completing the whole quiz, they will see the correct result “Low Risk”. If they respond Yes to more than 2 questions after completing the whole quiz, they will see the correct result “High Risk” How do I set that up?

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beatyselectionExplorer
asked in Your typeform results
Adding Contact Details at Raw data

We already have done a survey through Typeform but unfortunately, we forgot to put a question asking participant’s contact detail for rewards. I tried to download a raw data but there are only # and Netword ID. Is there any possible way to download a raw data showing participant’s answer with contact detail in Excel file?

262
Liz
Community Team
U
UTCExplorer
asked in Your typeform results
Connection with excel online, the results do not appear when the question is a matrix

When I download the excel results, I get the headers with the answers to the options of the matrix question, but when I connect it to an online excel, I only get a header and there are no answers... please help.

882
Ibrahim masudi
A
ABlanchardExplorer
asked in Your typeform results
Responses not showing

Hello, One of my recent surveys received 96 views, 69 Starts, and 3 Submissions. There is a hard drop off halfway through, 65 views to 3 views on the next question. The problem is that I cannot see the responses for the first half of the survey, and only the responses for the submissions. Note* - All questions are required so people can not skip ahead or around in the survey. Thanks AB

4206
Ibrahim masudi
T
tsmahelloExplorer
asked in Your typeform results
mobile form error

We are not receiving Typeform answers for forms completed on a mobile platform. Typeform answers come through fine via desktop. What’s wrong? This just started happening within the past couple weeks or so. Thanks!

386
Liz
Community Team
R
robbanExplorer
asked in Your typeform results
Typeform saving no data - how to retrieve the answers?

I have generated a survey, where two short text questions are placed in every question group. Moreover, at beginning, there’s a multichoice, with which one can jump to corresponding question group / short text. At the end, there’s obviously submit button. People have been answering (incl. my own test answers). However, no text inputted into the text fields (and respectively submit cliked) show in the Results page nor in the Excel export. Please help, how to get the text my respondents entered back? It’s quite of a problem that Typeform does not save the data. (Here’s a screenshot from the xls attched: plenty of empty columns, which each are short text components.)

583
Liz
Community Team
B
Brodie SharpeExplorer
asked in Your typeform results
Error Message After Form Completion

Hello, my clients have been saying that after they complete one of my typeforms it takes them to an error message and to try it again. But it seems to work fine on my end and I receive their responses via email perfectly. Does anyone know how to fix this?

361
Grace
Community Team
A
AM09Explorer
asked in Your typeform results
Optional question - drop off rate

Hi there, I was wondering how is the drop off rate calculated in Insights for the questions that are not marked as required. My 2 cents is that questions that are optional/not marked as required should not have the drop off rate calculated if my respondents decided they want to skip that question. Could you please let me know how are things working behind the scenes?

564
Liz
Community Team
P
plujonExplorer
asked in Your typeform results
Is it possible for an administrator to edit a survey response?

Is it possible for an administrator (me) to edit survey responses? I recently had several people fill out surveys and because of a mistake I made, the hidden fields that allows me to credit them for their surveys are absent. I would like to add the hidden field values for these surveys. Is this possible?

2653
Liz
Community Team
K
kricaurteExplorer
asked in Your typeform results
I have more responses than submissions

Hello! I am a bit confused because the panel shows more responses than submissions. You can see here. I checked the last question of the survey and it shows 213 people responded, so 213 finished the survey. But I don’t get why only 175 submissions, what is the difference between responses and submissions then?

663
Liz
Community Team
john.desborough
john.desboroughCertified Partner & Champion
asked in Your typeform results
are all timestamps on surveys UTC by default?

well why not be the first post in the community in the new year lol.. welcome back all.. just trying to ascertain if all survey inputs (into google sheet via integration for example) are in UTC (ie Submitted At field) - or is there some way in app to pre-establish time zone and pass that into the submitted at field. i am trying to find a way NOT to have to calculate the ‘local’ time - ie a quick email to link to a survey to collect fitness activities at the end of the day, say at 10pm today as a reminder to me to record my activities, shows up in the google sheet as submitted at tomorrow morning 3am (I am in eastern time zone) .. in order to do a report/summary/dashboard of said activities, i have to calculate the actual date ie today.. if that is not making sense, blame it on not enough sleep over the holidays and finding out tonight that my daughter’s school is now virtual starting tomorrow for the next week or two, instead of onsite at the school and all the logistical headaches tha

31839
J
J
julieaccardoExplorer
asked in Your typeform results
Shared the wrong Typeform survey - can we merge certain responses to another survey?

Hi, Are we able to merge certain survey responses from one survey to another? Scenario: Shared Survey A by accident. Responses went to Survey A. Can I migrate a few of the responses from Survey A to Survey B (which is the survey I meant to share initially). Thanks!

521
john.desborough
I
Internal ConnectionsExplorer
asked in Your typeform results
How To email respondants a copy of the endpage

Hi I have created a form that creates and result of multiple skills and scores beside each so users can see what they scored highest and lowest in. I need to send an automated copy of the ending page that shows their results to the respondents but there is no option to include endpage on the automated email. Can someone advise how i would do this? Thanks Sarah

441
Liz
Community Team
G
GoingtotownExplorer
asked in Your typeform results
Can I generate a customer facing document to send to individual customers

I am looking to put together a typeform where the answers to a series of questions narrow down a list of content options (short paragraphs such as poems etc) in 2-3 distinct segments. I then want to share the output of this selected segments in a curated document that feels customised to each customer. Is this possible and if so how might this be achieved

1003
Liz
Community Team
F
FounderExplorer
asked in Your typeform results
Identifying survey source page

Say, I setup a survey that is linked to multiple pages of our’s. Is there a way for me to know from which page the customer had filled in the survey apart from me having the option of creating individual surveys for each page?

831
Liz
Community Team
K
Kant1Explorer
asked in Your typeform results
Ranking question results

Hello the community and the Dev team, I’m quite puzzled to see that the Ranking Question can give, in the summary the detailed results, but not in the response extract - where only the first choice is recorded. Any advise or news to track the full data set from this type of questions… without creating a too complex form (multiply the questions...) Thanx

1664
K
K
kelly cardonaExplorer
asked in Your typeform results
problems with logic

Hello community and development team I have a problem with some new fields that I am adding to a survey that was already running, when I add a final screen and connect it with other questions and apply new logical jumps they are not working correctly, do you know what I should do?

141
K
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newyorktaxiExplorer
asked in Your typeform results
Date of submitting form in e-mail

Hi. I need to copy & paste the contents of a submitted form. Is there a way to include the date in the e-mail typeform sends me so i can see when i got the info? Current start of e-mail: Your typeform XXXXX has a new response:It would be great if it was: Your typeform XXXXX has a new response on DATE:

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R
RoSExplorer
asked in Your typeform results
Can respondents receive automatic copy of form completed

I’m wondering if there is a way that once a respondent has completed a form, for them to get an automatic copy of it for their records. We currently have set up for them to receive an automatic notification that the form has been received, but would be great if they could see a copy of their answers as well

3081
john.desborough
barriebramley
barriebramleySocializer
asked in Your typeform results
Automated individualised email after every form submission (a little more than Typeform offers)

I’m looking for a platform that will allow me to customise an email off the back of every form submission. I know Typeform can do it with their ‘Notification’ solution, but I need to add a small jpg banner to the top of the mail. I’ve tried Zapier to Gmail but many companies block images that are downloaded off of the interwebs. I’ve tried MailChimp, however MailChimp only seems to recognise new additions to the list, so a second response from someone is ignored. My list is long and frustrating that I am unable to describe to Google (I haven’t tried Chat GPT). I am hoping there’s a human out there who has been through my pain and will share some of their hard earned experience and wisdom Thanks

832
barriebramley
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wrestling145Explorer
asked in Your typeform results
How can I gather a grand total average for all my questions?

I have a customer service survey set up with 8 1-5 scoreable ranking questions, similar to an NPS style survey. In my generated report I am given an average score per question which is great, but is there any way to average all of the averages together and get a grand total score? Ex: If the results to my 8 questions are: 4.0 4.1 3.3 3.3 4.1 4.0 3.8 4.0 My total is 30.6, I can divide by 8 and get 3.825 = 3.8 as my all in average. Is there anyway to display the 3.8 as part of the summary report?

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kariyerExplorer
asked in Your typeform results
protect my results

Hi, Is there any way to protect some of my forms’ results with a password or access code?

1241
Liz
Community Team
B
BomelineExplorer
asked in Your typeform results
Sending numerical answers to respondents in the form of a chart/graph

Hi How can I send numerical responses back to the respondent in a chart/graph form? I’m currently sending the data to google sheet...but then how to send each data down separately back to the respondent?

817
Liz
Community Team
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