Typeform conversations

It’s far too early in the morning for my brain to work correctly I think, can I run something past the community and get some assistance? We have a form where we ask the user on #16 what fire rating they require. A) is None, B and C are 1 and 2 Hours respectively. On #17, we ask if they need any additional ratings - such as airtight, acoustic, smoke seals. On #19, we ask what they lock they would like. The desired outcome is:if a user selects B or C on #16, we want to skip question #19 entirely and send them to #21, but still send the user to question #17. My question is, where should the logic go? I have tried putting the logic on #16, but this hasn’t worked.I also tried putting it on #17, thinking if it was the question before it would easily bypass the next question. But that didn’t work either and now I am utterly perplexed. This is how this looks: However there’s a bunch of other logic on this question, and I know ordering matters with Typeform. Could this be the issue?  

Hi community, we would like to do a telephone survey and a survey in typeform. the qualitative telephone survey should complete our data. later we would like to evaluate and present both surveys together. i think typeform is not suitable for entering the answers from the telephone interviews. which tool would be suitable here? and how can the answers be evaluated together at the end? Thanks :-)

Hi there, Would love to use typeform to collect birthday data to trigger automated birthday flows in klaviyo. Is there a way I can do this easily?

Hi. I want to rise ‘start’ button in my form at mobile view,But I don’t know how can it be done. Would you please help this?Thanks!  

Hello, I am conducting an experiment using typeform and need to have three different “forms” in one survey. My solution to this would be to randomly branch from the landing page to any of the three options. Is there a way to do this? Best RegardsChristofer

I am building a request form for clients to request 3 different items. I want to pass through data if a client is coming from a specific link - e.g., I know they want X request, so that’s automatically filled out, and they just need to confirm their name and email address.  Is that possible with Typeform?

Hi everyone, I am trying to create a Myers Briggs type test. Here is an example5 questions for category A, and if someone answers 3 or correct I would like them to go to outcome 1.5 questions for category B, and if someone answers 3 or correct I would like them to go to outcome 2. But if some answers 3 or more correct for category A and B, they would go to outcome 3. Is this possible and how would I do this.The full test is around 25 questions with 16 possible outcomes. With thanks Phil

Hi Typeform community, I would like to know if Typeform saves the progress of the responses on the respondent side? I need to know this because we want to do an application process through Typeform, in which applicants submit large text responses to question + submit documentation requested, but I don’t want to do it through Typeform if it does not save the progress done by the respondent while responding the questions as they are extense. For example, if she/he wants to do another task, close the internet, has a problem and reset his computer, or simply wants to continue working on the submission form another day; I want that person to come back and be able to start where she/he left the work, even if it is in the middle of a response without pressing any submission or progress button.For clarity, we do not need data of partial responses on our side, only to confirm that progress is saved on the respondent side.

We ask our users if they wish to allow cookie based tracking and if they reject it we wish to disable any reporting to GTM. How can I achieve this with TypeForm?

Creating a risk assessment and need to do severity x likelihood = score Current set up (each section, of which there are 36 sections)users select drop down risk severity: “very low, low, medium, high, very high” with 1-5 score attached to each This total has a variable output “Var_1” users then select drop risk likelihood: “very low, low, medium, high, very high” with 1-5 score attached to each This total has a variable output “Var_2”Then i get stuck, what i want to do then isI need to multiply “Var_1” x “Var_2” and output score to new variable “Var_3” I then need to recall this variable (Var_3) to tell users their risk score The user then needs to mitigate or justify the risk in long text format I then need to recall “Var_3” again, and ask the user if their mitigation or justification is strong enough to reduce this score to an acceptable level by asking them to input a new score which I want to become a new variable, “Var_4” There are 36 separate risks, at the end i want to call all

Hi! I just want to create very simple quizzes for my people to check their knowledge. I don`t want and need the logic stuff. Is this possible with typeform? Thanks so much!

I’ve been a Typeform subscriber for 5+ years now. I’m shocked to see that my account has been downgraded to the FREE plan and all my Typeforms have been taking down, despite the fact that I’ve paid for the yearly PRO subscription. Typeform did not send a single email to me, before taking all the forms offline.  I’ve created a ticket, and even sent an email to: billing@typeform.com.  My entire business relies on capturing leads through Typeform, and the fact that Typeform does not provide urgent support to its loyal customers is shockingly unbelievable to me. 😟 Does anyone know if there’s any way to reach the support urgently? P.S: I can’t access Live Chat, because I’ve been downgraded to the Free plan. 

Hello - I have a registration for with a complex series of branching and calculations to determine ticket pricing for a conference. I have had a few people reach out with incorrect calculations, and I am trying to track down the logic error.Is it possible to print out the full list of Branching and Calculations? The individual logic steps I have set up appear to be correct. However, there must be some sequencing error leading to the increased pricing. I would love to be able to see the full list of these to help sort that out, but on my screen I can only see a portion at a time. I have tried printing the browser window, but it will only print a portion of the visible section (even if I Zoom out to fit more in the window, it still won’t print what it shows).Thanks for any tips!

We need nearly 1000 fields to use,I want to add a new fields with Update API or Create API.Is it possible with the API? 

Hi,I opened a paid account for myself, I created 50 questionnaires there. I shared the questionnaires with a paid account of my workplace. If I now cancel my paid private paid account - will the files be deleted on the shared folder since I am the one who originally created them? Or will they stay and work normally? They are all already integrated.Thanks

Can you put a normal slide with only some text in a form? (without a question)?

I have ran a multiple choice question and allowed respondents to tick all that apply.When I get the results into Google Sheets; all answers are listed in a single cell separated by a comma. This means I cannot count the values of all that apply unless I manually separate the answers. Can anyone help me fix this issue?Many thanks,Alan

Dear Typeform,I am very disappointed by the service, due to the pop-up form that appears on all the forms without any permission from the owner.1. We were not informed of such actions.2. Our forms are non-english and users are distracted.3. We pay for subscription to use service as we intended and this is very unprofessional4. Very bad user exerience.5. We’re investing into marketing and this breaks our conversion ratios.6. The form is even loading not when it is supposed to. Please Immediately disable this feature, as we are very unsatisfied with this experience!!!  

I setup a survey with payment and the email address entered isn’t being sent to Stripe. It worked the first time I tested it and Stripe sent an automated receipt to the email address but then it then stopped working and I can’t figure it out.Is there an issue with the Stripe integration? or am I missing something?

Does Typeform can use this types of survey formate in a website or app survey formate.If yes, where can I set up this settings ? 

The typeform I have created on desktop is perfect but in the mobile version, the logo is in the wrong place and doesnt look right. Can this be amended ?

In Drupal I can set the share link as external media. I saved the typeform without auto-focus and added '?data-tf-disable-auto-focus=true' to the typeform link in Drupal.But in the frontend (in an embed-element) it still steals the focus. What else can I do? How can the autofocus be turned off.

how is everyone doing? well, with vizzle you can have a healthy edcucation and, it’s totally free!  

Hiya, I have the Typeform and Klaviyo integration setup so that when someone submits a form, they automatically go through to klaviyo and into a flow that sends a ‘thank you for your enquiry’ email. Ideally I would like to add a tickbox in here to accept or not accept marketing so that we could then add them to our welcome series if they are not already on our database but obviously from a GDPR perspective we need to ensure people are physically opting into this.

Hi, I would like to see the analytics for the forms I created, but the Insights page is not loading properly. Please let me know who can help. Does the customer service have an email address I can reach them at? Customer service email address is not available on the website. Regards, Nithya