Typeform conversations

Hi all,I have created a form in my workspace, and I can see, when in “create”, the title of the form in the middle, and the questions listed on the left - all normal.But when I do “preview”, even after publishing the last changes, of my form, I do see first the title, but when I start the form, the first question coming is actually the place placed on the 12th spot.More precisely said:my first question is name and first name; my 12th is “do you need a hotel everywhere on this tour”.When I click on “start”, the first question popping is the one about the hotel.I’m sure it has to do with logics, but can’t understand what the problem is (I’m not super keen on the new way of working those) - the problematic links looks like this, don’t know if that helps ?:Do you think that is a logic problem ? maybe I did something wrong without noticing ?Can’t reconstruct it :(…. Thanks a lot for any hint you may have!Lovely day to all,Hélène

Hello, The response page is not showing all my responses. On the insight page I have 56, but when I go to the response page only 49 are shown. It’s been stuck at 49, every time I get a new response, the response count on the insight page goes up but the response page doesn’t show or record the new response.Has anyone else run into this issue? How can I fix it?Thank you for your time.

I’ve made a form with logic jumps and on specific answer this is what the page brings me to, rather than the set logic jump I’ve chosen. I’ve tried the preview form on multiple devices but still brings me to this page...Any idea on the issue? 

How can I edit Webhooks embedded code? 

Hi! I made a poll earlier this afternoon (Oct. 6, 2021) for my bridal party to gather schedule info so we can plan a zoom. I sent it out and received most of my responses, but just a few hours later I was told by the remaining people that the poll is closed. I went into settings which shows “Your typeform is open to new responses.” So it should still be open! Can anyone help? Thanks!

Hello,I would like your help to the following..I need to create a poll form, in order to people be able to vote for favourite item. But I want to certify that every person has vote only once and valid.For that reason, I gave them receipts and I put a question (number) and I am asking to put the last two digits of their receipt to the question. How can I set the question to accept only specific numbers/digits/letters? 

If I set-up a multiple choice question, that has to have an answer selected, is there a way depending on the answer it can take you to a certain page. For example, if I answer A or B it will take me to the end page as no further information is required. However if I answer C, you are required to give more information - how an I do this? Can I add an additional page but it only appears when someone answers “C”? I hope this makes some sort of sense to someone. Thank you.

For some reason when I test my URL redirect at the end of the survery I’m gettin and error that the site can’t be reached becasue the URL is incorrrect. When the redirect takes place the URL is missing the ‘:’ and won’t redirect to the intended page.

I have created a splash page on Wix to ‘soft launch’ my company’s re-brand. I’ve connected our HubSpot account to my Typeform account and have mapped the questions to the appropriate HubSpot properties, and have embedded this Typeform form into the splash page. It looks great, however, a HubSpot pop-up form that is running on our existing website (through Wordpress) is popping up on the form on the new Wix splash page and I can’t figure out why/how to shut it off. The HubSpot pop-up is set to run on ‘all pages’ - however, it doesn’t seem that the Typeform form would have a url using our domain from what I can tell, so I’m not sure how to tell HubSpot to exclude this form. I’m a bit stumped!

Hello,I would like to validate input of a short-text using webhook. This webhook would be an Azure Logic App, that internally calls Licess API (yes, it would be a chess quiz TypeForm ). I have seen some posts like “Feature to provide phone number” touching this subject.Where I am a bit stuck is how should the webhook send info back in order to know Typeform, that the submitted data of a question was not correct. Documentation explains that webhook should return 2xx HTTP codes. But how about if the response is not accepted? Is there a specific format to report back such info? Like a 4xx response with some message?Thanks in advance,Laci

please help! :)

Greetings I want to create a service agreement letter doc with a payment integration like stripe and the likes on the doc with typeform  so my client can pay immediately after they sign the service agreement letter doc. Pls can I use typeform to create a service agreement letter with a payment integration in it ?  

We are on the now no longer available Professional plan. I am trying to test some simple logic (if age <18 go to an End Page).In preview it works fine, on actually published versions it never works. My guess is that this feature is no longer included in the Professional plan now that it is no longer available and that we need to move to a different plan?Can anyone shed some light on this please as I am running out of hair to pull out.

Can anyone tell me, is it possible to add a ‘please describe/provide detail’ on the multiple choice questions?i.eYes (please provide brief detail)NoDon’t know

I have created a quiz for my homepage with 15 questions that leads to 4 different clusters of results. How do I create a button that connects the user via email to me on that end screen?

I did an survey and on the typeform website appear but when I share the survey on the website that I'm using it doens't appear. What can I do? Is a long answer question. 

MY responses are coming in but excluding answers to a required matrix question.I urgently need assistance please as this is a key question in my survey.Is there no Typeform support service?? I have a paid account.KInd regards,Melissa

Dear Typeform team & Community Can anyone help?i want to make an answer with an icon like in the example.Second variant 

Hi there,I’ve created a form ( and 20 responses is on this form).Now, i’ve created a new better form, and i want to delete the old oneBUT- i want to have all the responses in the new formhow can I do it ?or save the data of those responses before i delete the old form.  Thanks

Hello! Is there a problem with Airtable’s Typeform app?  I’m trying to configure but when I click on settings, nothing happens.  Thanks!

I am new to typeform. I tried to import google form into a typeform and it is not working. When I click on import form and then “Run” nothing happens. It seems like it isn’t even clicking the run button. Also when I also tried to watch a tutorial video and that seems to be down too. Is the website server down at the moment or something or is it normally this buggy? 

Hi friends,I have a SHORT ANSWER question where players must type in the word “think” for it to be correct. I also included that they could type in “THINK” or “Think” for it to be correct. However, sometimes users make strange mistakes like they type in “THink” and it marks it incorrect. Is there any way to simply “remove” the Capitalization issue entirely?

Hi, I’m on the free plan and am planning to upgrade to the basic plan so that I can upload and publish my typeform with 21 questions. When previewing my form, each time I hit one of two questions towards the end, I am met with a ‘Sorry, that didn’t work’ error. When I initially made the form about a month ago the error did not appear and everything worked smoothly. It seems to appear on both the mobile and desktop previews. My form only has 3 instances of logic being used.Additionally, some of the questions will occasionally freeze when attempting to answer, with the ‘restart’ option in the top right being unclickable. A manual refresh or hitting the back button results in the page crashing, meaning that I am typing in typeform.com into the url to get back to where I was. I have disabled all extensions and tried to use the form in incognito mode but the same errors still occur. Attached is a couple videos of the issue occurring.  Video 1Video 2

Is there any way to use a small font size in questions or answers? That is, for the purpose of minor and possibly irrelevant information?I've checked the Markdown syntax but couldn't find anything. However, I feel I've seen it on the site somewhere...I have seen a website Anchor Fonts in which I see very different types of font styles but I can't find the smallest font in this very type of font but.......