VideoAsk conversations

Hello Community :-)  I would like to translate my respondent’s answers into a visual presentation using Google Slides. i.e. I would like to pull any text, images, videos and audio clips that are submitted into a unique slide deck for each respondent. These are the steps I’ve taken so far:Using Zapier, I created a Zap that creates a new slide deck from a template when a response is submitted  Using Zapier, I have pulled through the text into the slidesI then ran into a couple of issues. I can only pull through the URL of the any media that is submitted, rather than the files themselvesThere was no URL available to pull through for images - only answer ID, Answer timestamp, Question overlay text, Question title and Question type. Can anyone advise me on the most efficient method for automating the embedding of images, video and audio into the slide deck?  Thank you

Hi, As I launch the video recoreder, I get this message regarding camera issue but every access seems to be granted…Screenshot is from Chrome but I am used to using Edge, same story. I deleted cookies...I closed every other applications likely use camera...I am stucked !Thanks for your help !  

I’ve embedded videoask widget in my site and it works fine. I get the messages as instructed here:https://www.videoask.com/help/embed/360048142672-advanced-embed-options#callbacks.When the message “videoask_submitted”, I don’t see anywhere to get the interaction id. How can I get the interaction?

Hello, I was able to add videos captured in videoask to my youtube account, through integration with zapier. But how to make the video be placed in a playlist, is there any way?Awaiting. Thanks.

I’m interested in customizing my Video ask exactly like this because I want to put one on my website thank you page to collect data.  However, I don’t know what plan one needs in order to write text on the form itself like Step 1, Step 2, Etc…or something like “Welcome To Freedom” as a big title. I don’t see how to do this in the free version, and when I look up plans, I don’t see this feature mentioned anywhere. I only know how to add the text overlay on the video itself.

I have tried, just testing create a video in portuguese. But it didn’t work well. The videos was not loaded and only a picture showed at the app. Now I wish to know if it should work in portuguese languages like it does in english?  Thank you very much!Romulo

Hey everybody! Can anyone help with the question below ↓I want to fully set up Videoask for my users to have a full control to create and manage their accounts and set up questions logic, etc. on external web-site via API. Is there a possibility to do this and have a full-management mechanism through API calls?I just need to provide a possibility for users (employers) interact with flows without re-directing users to Videoask web-site. In order to them to be creating and managing question flows for their candidates etc.

Are there video ask coaches?  How do I find them and are they reasonable to help with my new projects?

When I try to log back into my videoask profile it comes up with the message' Before continuing, please help us make your account safer.’Check your inbox to verify your account. But I claim this account for my client and have also obtained the login details from this client. And this notification appears there every time and don't want to bother the client all the time for this.Does anyone know how I can solve this problem?

Hi!Maybe it’s a silly question, but I would like to remove the first page in my videoask, so when checking the answers I can go directly to the video itself and not that “¡Empezar!” page. Could you please help me?Thank you very much!  

WOW, I am absolutely blown away by the tech built by the Typeform team with VideoAsk - I’m SO excited to deploy this!I’m especially interested in having my sales team try the “LiveCall” feature - but a few questions:What happens if we get dozens of calls an hour? Is this manageable or is there a scalability issue? We have 4 reps, and they could all be logged in and grab calls when they can When the sales rep does pick up, is there a way for her to be able to view everything that’s been submitted thus far on the VideoAsk? Our videoAsk has the user complete an application for a phone call, and of course the information entered by this point would be helpful for the sales rep.Thank you! SUPER impressed with this tool and community

I’m trying to pass the “Score” to my CRM from my Video Ask, but in Zapier, the score doesn’t seem to be passing through? Am I missing something? I know the score exists in Zapier for Typeform - so I assumed it would be there for Video Ask id2d3268a5-421b-4113-8ad4-43e5c4f65117contact_id2d3268a5-421b-4113-8ad4-43e5c4f65117contact_nameadamcontact_emailahs@gmail.comcontact_phone_number+17817188228contact_share_urlhttps://coach.lovestrategies.com/cus8mku78v7yy8867o6gnoxajyzr9cjvmkoou3s1contact_timestamp2022-11-21T12:53:25.195774Zform_id6a36a927-aea6-4b97-acaa-95f970be6fe6form_titleLA - VSL 1inbox_urlhttps://app.videoask.com/app/organizations/96c77ba0-9dba-4f39-8507-f72f3829c678/form?formId=6a36a927-aea6-4b97-acaa-95f970be6fe6&mode=contacts&contactId=2d3268a5-421b-4113-8ad4-43e5c4f65117question_bf7ebd24-2d5a-40de-8407-0bc3620808

Hey, I’m a student and was wondering when I can get the 40% student discountI already contacted support, but still haven’t heard back  

trying to get into the build function and received this error message - error occurred on client and it wont allow me to build or do anything anymore

Hi, I just joined but I am not sure where to start. I teach grade 9 English, social studies and Career Development in Canada. I am always looking for new and innovative ways to engage students so I thought I would check this out. I would love to hear from teachers who are using VideoAsk in their classrooms. Thank you!Danielle

please , I want help to understand “what they meanning by " 100 mins of video or audio processing per month "” 

Hey - I have a VideoAsk widget embedded on my sales page, asking people if they want to book a call with me, but when testing I realised the coffee video is just a distraction. How can I remove the coffee video and have it just go straight to the Calendly times after they click the button?  Can that be done? 

I need to track video dropoff and see what % of users make it to certain parts of the video. Vidalytics and Wistia both have a feature that shows you watch rates and % of people that make it to parts of your video. Anyone use other tracking software with videoask to track what % of videos are watched and see exact dropoff? 

Hey Videoask peeps!Question for you – I want to embed/link a videoask into my welcome email sequence in Flodesk (my ESP), does anyone know if this is possible? Saw the guide for partial embed in gmail etc but I want it automated as part of my mailing list onboarding campaign. I think this may be a limitation at Flodesk’s end as they have a video URL block in their email creator but not an embed option… Just thought I’d check in case one of you managed to conquer this little challenge already 😅TIA!

We’ve tried several different iOS devices (iPad and iPhone) and every one is telling us that we haven’t enabled camera & microphone permissions. We are using the iframe method of embedding.The error message that appears is:“NotAllowedError - The request is not allowed by the user agent or the platform in the current context, possibly because the user denied permission.SAFARI - MAC- PERMISSION_DENIED_BROWSER_ERROR”On one iPad (5th gen) I’ve set both camera and microphone to Allow rather than askI’ve tried on an Android phone (Moto g(8)power (Android 11) and that is opening the videoAsk website in a separate tab. I know this can be caused by the lack of valid SSL but SSL is present and on one of the test instances I know we have a completely valid certificate matching the domain perfectly.

Hey Everyone,we want to experiment with videoask as an alternative Lead-Form Funnel.Currently we are either using our own funnel or heyflow.in both solutions i can send utm parameters back to the database when the form is submitted,Database might read for examplename   answer1     answer2     utm_source  utm_campaignHeupel    yes              no              google            testcampaignKarl         no                yes            facebook        newtestcampaign how to i get utms to show in the funnel results and zap them over to a table or db?CheersKarl

Hi I’m looking to setup a trigger when someone submits a lead. I found this like with different videoask events: https://www.videoask.com/help/tracking/360050394351-connect-google-analytics-google-tag-manager-and-facebook-pixel And was wondering what the trigger in GTM should be to pick up the lead submit. This image below is how the trigger is currently setup to pick up when someone ONLY submits a lead. IS this the correct setup with the “Custom Event” trigger type?  

My brand does not extend to the new password page.  I like the feature, but is there a way to brand it to the rest of my videoask?  

Hi all,Could we set up a scenario and send it automatically from the system to a predefined list of recipients regularly (e.g., once a week)?We want to use the system to regularly answer task completion questions and share information with the same recipients.And so that all people can access the results (this would be 3-5 people).Thank you very much for your help,Pavel

Hello everybody :) How can I link from the last step of my video ask to my landingpage?