Your typeform results

Hello Somehow I can’t edit the subject line here. Can you please give me an advice? Thanks

Hey guys, I’m using multiple multi-question-pages in my survey and while they are displayed correctly under “Results → Summary” and “Results → Responses” they do not appear if I “Generate a Report” from the “Results → Summary” page. Any idea how to fix this? Or is this a known bug? Edit: Tested in Firefox and in Chrome, same in both. Also if I go to “Print” on the “Generate a Report” page, I get the message “This report is private — only the person who created it can access it” even though I’m logged in.

Hello We noticed a large drop-off at the very end of our form, on the Stripe payment slide. This is three steps after the user selects the number of days he wants to book our service along with the price. So these users have taken 5-10 minutes to fill out the complete form, give their personal data, select a price, and then they drop off when it comes to paying. It doesn’t make sense to us and this also didn’t happen before. We always have drop-off on the slide where you select the No. days/price, but not at the very end, once the user is already okay with paying. So we are worrying if the form is working correctly? Or if these are bots? Is there any way we can see the data of the drop-offs, f.e. their email address, to see if they are bots or actual humans?Or if we don’t have access to that data, could anyone from the Typeform team check for us if we’re loosing actual clients or just bots?We tested payment and for us, it worked normally, but we did have an issue once before where paym

Hi there experts - I want a client to be able to complete a Typeform and after Submit present/display what they entered…I found the post about showing a quiz and outcomes which is similar - but I would prefer it to be something a bit visual.  Is there an integration that sucks data out of Typeform (or via sthg like Google sheets) and presents it, even if as a PDF? Thanks a lotAdam

I’m trying out typeform for a warranty process. This involves capturing a lot of information on the form, with the responses then starting another internal review process. So when for completed, an email will be sent to the appropriate department with all responses captured. So far so good! However, I’m confused by the following...does this mean that only 50 emails can be sent? We receive 100’s of warranty applications! or does the email template count as one follow up and for every form an email will be sent? Thank you 

Hello community! I know that there is a data about the average time to complete the form, but I need to know the time each person took to complete it, separately, not the average. It it possible? If yes, how? Thank you so much!

Hello,I’m seeking a solution to streamline my current manual workflow.I manage over ten surveys, each with the same set of questions and answers, targeting users in various countries. These surveys are in multiple languages, making it challenging to generate reports automatically. Currently, I use Google Sheets, but I have to manually translate non-English responses before matching and counting them with their English counterparts.Is there a way to automate this process? I came across an article about using Google Data Studio, but I’m unsure if it can handle multiple languages effectively.Thank you!

Just a couple days in with Typeform and have been searching the site and community for help with displaying multiple outcomes. I have a quiz that determines which products are best for individuals based on their inputs, but am having a hard time finding exactly how to do it. Can anyone can point me at a link, or provide a step-by-step guide? 

Hello everyone, I would like to know if it is possible to download a transcript of each video in Word or similar format.

We have a form for employee exits. The follow up sends all the answers to both us and the person who submitted the form. However, in the email to the responders it puts OUR name at the beginning rather than the person who submitted the form. When we go to edit the email it sends we get an error that we need to verify our account and to contact support. We have had this acccount for over 7 years and are on the Pro+ plan. When we try to contact support it just sends us in a loop and never lets us submit a request. Please help

Hi everyone,I’m using VideoAsk in my recruitment flow. Even though I’m passing a unique contact_email={{email}} via URL for each candidate, VideoAsk still shows the same name—the first one entered—for all respondents using that email. This is breaking my Zap → ClickUp integration.🔍 What I’ve tried: Clearing browser data Disabling name field on contact form Confirmed name= isn’t in URL Tested in incognito ❗What I discovered:VideoAsk ties the name to the email in its system. The first name submitted for any given email gets reused in future submissions—even if a different person uses the same email. Has anyone else encountered this?Is there a native toggle to fully reset name per submission or something like that. 

Did Typeform remove the Follow-Up Feature? I can no longer set up an automated email on form completion. I used to get the survey results emailed to my team, but now I have to go into Typeform to look at the results.

Some questions in a research survey are intended for classification and for better analysing results. A multiple choice question like “What is your experience level?” could be a great way to create a subset of submissions/respondents and find out how this subset answered the other questions in the survey and how that compares to subsets based on another “experience level”.Is this functionality that Typeform is considering?

I would like to customise settings in the email notifications but am receiving this message when I try to:To edit email content, please verify your account. For more information and help, contact support.I have tried searching help articles but cannot locate where this verification can be completed.I would like to have the content of the form submissions included in the email notification.

Hi, @igorleal I just changed my plan. Yesterday I paid 290 usd for the basic plan for one year, but today I changed to the monthly plan and paid an additional 44.93 usd. So please refund 290 usd. My account is ******@gmail.com (username: ****** king). 

I have our quiz embedded on a webflow page and it I am driving traffic to it from a opted in list  and despite driving 10K+ views. I only have a a submission I personally asked the user to complete. https://goboon.co/quizI already reduced the text on the welcome page after 7K drops - 3K more and it didn’t make a difference. My next plan is to drive to the Typeform hosted page instead but those emails won’t go out until tomorrow. I’d appreciate any input. 

Hej !We use a webhook with Typeform that send us the user’s responses.The data we get has a field named “form_response” then “definition” what is cool because it gives the “real definition” of the form that the user answered.I mean the “real definition” because let’s say that if a form defintion is modified in time, like questions are added, question’s ordre modified, questions are deleted, it modifies the form definition.Having the “real defintion” in the data response, guaranties us having the right user’s questions and answers.BUT the data response does not include the “logic” part of the form where from we can calculate de scoreMax a user can get.This data is only on the form defintion.But as said upper, the form defintion can be modified in time, so we can’t really guarante that the user’s responses score “match” with the current form defintion scoreMax.Idk if it’s all clear, I’m sorry for my poor english, but my final question is : As we have a field named “score” in the user’s d

When I went to export data at 11:15pm tonight, I could see that there were new records. When I went to choose the time frame, my last choice was 6/4, which was also the last date of a record on the server. However, when I exported the records, I didn’t get all of the new records. It only exported records prior to 19:00. Records from 19:00 to 23:15 (11:15pm) were not exported.I assume this is because I’m in CST and 5 hours behind the server. It appears, that in order to export the remaining records, I need an option for 6/5, but since 6/5 doesn’t exist in CST, I am not given that option. I have to wait until after midnight to export the last 5 hours of my todays data. It appears to be a discrepency between the server’s time and the time used by the user interface to give me date choices.Anyone have a way around it short of exporting EVERY record ever created in VideoAsk?  Thank you. 

Hi! Is there a way to exclude views, starts, and completions from specific IP addresses so we have more accurate insights / statistics on how our lead gen form is performing? Multiple people on our team have viewed, started and completed the form as we’ve been testing and refining the form. 

I've set up my survey so that my customers recieve an individual link attached to their email address. Is it possible to lock the individual link once the person has submitted? I don't want the individual to forward the link to others.

I created a survey with multiple choice questions. One point will be awarded for each correct answer. But in the end it always counts incorrectly, the result is always failed, always endsreen A 

I”ve been trying to figure this out for days and have upgraded my account just to be able to do this. I am offering my typeform as a service and need to be able to hae survey results, the full report and final score (it’s an opinion scale) sent to respondents immediatly after they finish. Please someone help me. I’ve been scouring the internet and watching tutorials but can’t find out how to do it. Don’t think it shoudl be this hard so I think I”m overlooking something. THanks for any help!

I have the follow-up email set up for my quizzes but it hasn't been sending out the follow-up email after a submission. It's been a few days now and this is still not resolved. I have double-checked the email addresses, spam, promotions folder, still nothing. With the new workflow and updates - could that have cause the mishap? Not sure what else I can do and if anyone else is also encountering this issue!  Any help would be appreciated as this is urgent and we are not being notified of submissions.

Hello, Can you please tell me the easiest way to collect emails addresses after a user takes my quiz? Download responses? Can this be done with the free version ? Thanks! 

I want to create a type of journaling application for my students. Can I create a form to capture there thoughts and an upload and have them able to revisit and edit in the future?