Lend a helping hand

Hidden Fields and Logic Jumps in Typeform can be leveraged to create dynamic, personalized user experiences by adapting questions and content based on prior responses or external data. Hidden Fields allow developers to pass contextual information, such as user IDs or campaign sources, into a form, while Logic Jumps enable conditional paths that tailor the survey flow. Combined, these features ensure each respondent receives a customized journey, improving engagement, completion rates, and data accuracy while seamlessly integrating with automated workflows and analytics tools.

Hello, I’m looking to create a form that provides tailored results based on the respondent’s answers. I want the respondents to answer every single question, with the multiple choice response options for every one being “Yes, No, N/A, or Cannot be Determined”. If they answer “Yes” to any question, I want that to trigger one or several of the 4 possible results A, B, C, D (some “Yes” responses will only trigger A, others might trigger A&D, or B, C, &D). I don’t want them to see these results until they get to the end of the form. Is it possible to do this with Typeform? In exploring the platform I’ve only been able to see examples where the logic is used to branch between questions, but not to trigger particular results that are then shared at the end. I don’t think the Outcome or Score Quiz formats quite work for this either. Any help would be appreciated - thanks!

Hello everyone, I am new to Typeform and completely enjoying how painless it is to create interactive forms. I am working on a project that I want to show personalized results to users right after they complete a form. Think about something like a quiz or survey where you can generate a score or recommend a product based on their answers. I have set up logic jumps and outcome-based thank you screens, but I am wondering; is there a better way with generative AI training but more dynamic? Ideally, I would want to be able to connect it with an external tool or script to conduct more complicated calculations. Is anyone out there using Typeform with a webhook, API or a connected app such as Make (Integromat), or Zapier? Any tips or best practices to pass my way? Thank-you in advance for your support! Cheers,martinanderson

I made a quiz using Universal Mode, added outcomes and then scoring, not knowing that Scoring and Outcomes don’t talk to each other easily. The questions in the quiz use the 0-5 opinion scale. I assigned each question to the correct ending page. I added score points 0-5 for each question to correlate with the 0-5 opinion scale. I wanted to then assign the highest score for each of those ending pages and lead the test taker to the ending screen that had the most tallied points. I’m new to everything and spent a lot of time creating the quiz, writing copy, adding 14 ending screens, etc. If there is anyway to salvage my work, I’d love a simple work around. I saw the branching thing and it is far beyond me. So, I’ll need someone big helper energy who can explain it in the simplest terms. If the answer is I have to start over, let me know. If there is a way forward, I’d appreciate the details. Thank you for your help.

I have input a typeform into my squarespace site. www.bendamoto.com.au but on there for mobile, people have to click start, which I do not want. Currently the code is : <div data-tf-live="01K274Y70PZ8ETVTF5CQSQQ8AE"></div><script src="//embed.typeform.com/next/embed.js"></script> Can anyone help?

Hello Somehow I can’t edit the subject line here. Can you please give me an advice? Thanks

Hello We noticed a large drop-off at the very end of our form, on the Stripe payment slide. This is three steps after the user selects the number of days he wants to book our service along with the price. So these users have taken 5-10 minutes to fill out the complete form, give their personal data, select a price, and then they drop off when it comes to paying. It doesn’t make sense to us and this also didn’t happen before. We always have drop-off on the slide where you select the No. days/price, but not at the very end, once the user is already okay with paying. So we are worrying if the form is working correctly? Or if these are bots? Is there any way we can see the data of the drop-offs, f.e. their email address, to see if they are bots or actual humans? Or if we don’t have access to that data, could anyone from the Typeform team check for us if we’re loosing actual clients or just bots? We tested payment and for us, it worked normally, but we did have an issue once before where pa

Hola comunidad, quisiera saber cómo linkear mis redes sociales a los botones.

Hi everyone, I’m having trouble with a quiz I built in Typeform. It’s in Knowledge Quiz mode with 14 questions, each worth between 1–5 points. I’ve set up 3 different endings based on score ranges: 14–33 points → Ending A 34–54 points → Ending B 55–70 points → Ending C The issue: no matter what score is achieved, the form always shows the first ending and the redirect is wrong. Things I’ve checked/tried: Updated the quiz link in HubSpot Published changes Verified the point values are correct for each answer Follow-up emails turned off No logic jumps available in this mode Has anyone run into this before or found a fix? Thanks!

Hey guys, I’m using multiple multi-question-pages in my survey and while they are displayed correctly under “Results → Summary” and “Results → Responses” they do not appear if I “Generate a Report” from the “Results → Summary” page. Any idea how to fix this? Or is this a known bug? Edit: Tested in Firefox and in Chrome, same in both. Also if I go to “Print” on the “Generate a Report” page, I get the message “This report is private — only the person who created it can access it” even though I’m logged in.

Hi! I want to build a flow to gather testimonials. Is it possible to add an intro screen in the beginning where I can just write text (without any video, like a welcome screen).

Custom message modifications applied through the forms/messages API are not getting reflected in the Settings -> Language section of the designer despite no draft being present (no pending modifications made through Admin UI) Despite the designer's call to the messages API endpoint returning our customized message, the designer continues to display the default message, and when the draft is initiated due to an edit made to the form, the draft's collection of custom messages remains empty, which then causes our custom message to be reset to the default value when Publish Edits is clicked. The inital form was also created through the API.

Is there any way of adding a partial point to a booking form that collects a payment deposit at the end of the form? We’ve just upgraded and tried to implement Partial Points on our form and we get an error message saying that you can’t use Partial Points on a payment form. Firstly, we wished that Typeform had been upfront about this before we upgraded, and secondly, why not? Why can’t you capture a response on a form where the last data collection screen is a payment? Is there a workaround?

Newbie here with 2 questions: I’m creating a form for use at multiple client sites, and wanted to use the @recall function to grab the name of the specific form (aka client name) and insert it into different areas of the form. Is this possible? I have a multi-question page inserted right before the results page, and it has a brief summary at the top of the page. The component drops this strange hover at the top that repeats the first sentence of my summary. It seems redundant and sloppy but I’m not sure where to change it. Is this possible?

Custom message modifications applied through the forms/messages API are not getting reflected in the Settings -> Language section of the designer despite no draft being present (no pending modifications made through Admin UI) Despite the designer's call to the messages API endpoint returning our customized message, the designer continues to display the default message, and when the draft is initiated due to an edit made to the form, the draft's collection of custom messages remains empty, which then causes our custom message to be reset to the default value when Publish Edits is clicked. The inital form was also created through the API.

Hi Typeform team, I signed up for a paid plan using my personal email and accidentally selected the Google login option. I’d like to change the account email to a shared business email for long-term team use, but I’m currently locked into the Google login and can’t set a password or update the email. Can you help me either: Convert the account to a regular email + password login, or Change the email address tied to the account? I want to make sure I keep my subscription and forms but move everything over to a more transferable setup. Thanks so much! Terell

i need a refund and then will sign up for monthly - please help

When I send a link to videoask from gohighlevel funnel that includes contact email & contact name, it works. I can see the data in the contact form and everything works good. when I use the embed code in a gohighlevel funnel, it does not resolve the parameters for contact email & contact name. I used the same URL that I used for sending to videoask. I looked at instructions and don’t see anything related to adding parametyers when embedding. but it did use the parameter field names instead of resolving it to the actual contact information. Need help!

Can anyone help guide me to a Tyeform/Formless collaborator who is used to logic jumps and conditional workflows in Formless? Seeking to create a complex client interface. Would love to meet face to face in Sydney ideally. Online works too if miles or a continent or two away. Thank you.

I'm have no idea what I'm supposed to do I was looking for grants to help me and kids and got to this. Please explain

Hello! I am looking at using Typeform in training sessions. I wonder if learners might share their personality quiz results within a close group or even with their instructor upon completing the questions. Do you have anything into the platform that might help us with this?

Hi In my ending screen i have this text. “If you don't already have a Find a Player account then please register > HERE” I want the HERE text to go our LInktree and have highlighted it and added the link required. However when I save it the link doesnt work, can anyone help me work this out?

Hello, I’m seeking a solution to streamline my current manual workflow. I manage over ten surveys, each with the same set of questions and answers, targeting users in various countries. These surveys are in multiple languages, making it challenging to generate reports automatically. Currently, I use Google Sheets, but I have to manually translate non-English responses before matching and counting them with their English counterparts. Is there a way to automate this process? I came across an article about using Google Data Studio, but I’m unsure if it can handle multiple languages effectively. Thank you!

Hey! Trying to include an image in a follow up email to my respondants. Anyone knows how to do that. Cheers, Charlie

I’ve been working on a survey this week which is already published and receiving responses. Today I needed to go in and fix up a typo in one of the response options, but the publish button has disappeared completely. I still get a notification at the top of the screen to say that my form has unpublished edits and I need to publish to see them, but there is no way of publishling. I see this error has occurred before due to a TF bug, which was fixed, but can’t figure out if it’s that, or something else I’m doing wrong? (FYI I’m on the Pro plan so my subscription shouldn’t be a problem either!)