Manage your Typeform account

Hello community.Thx for helping me out till tonight - the diesount ends at 23:59 ;-)The autumn discount till the 8th of October is interesting.I tend to go for the BASIC package.But it is unclear to me - if it is a subscription for one year (which can be billed/payed monthly or once a year) or if I can end it every new month. How is it?There is no place to find that info at all - or it least not fast.This is why i did not change from free to the next level.Considering the 100 answers (or more).Will i get an automatic response if there are more than 100 answers from my typeform? Does that count for one survey behind sent out to a 100 people? Or does every single answer count (eg 1 survey, 10 questions, 10 answers by one person) - and my 100 limit is reached?Looks like your sales system is not tooo obvious or me having unusual questions :-)Please help me out quite fast - so I can get the deal till the 8th of October.Thx so much,Michel

Hey has anyone ever selected a year subscription by accident instead of the monthly and knows how easy it is to get a refund and swapped over the billing? Really screwed me over 

I sent an email 8 December 2020 tobilling@typeform.com asking to cancel my subscription. I am continuously getting charged for a service I do not use! HELP!  

Hey, so I’m currently using Typeform Professional Plan (now Plus Plan) by GitHub Student Developers Pack. So, since I have free access for Typeform Plus for 1 year, I thought I can use the hell out of it, but I found out that I cannot apply “Remove Typeform Branding” or like other functions on Plus plan. Anyone know why there is the limit on it?For more infos, attached the photos here. 

Hi there. Posting this question on behalf of @OXO who said he asked the community but I can’t really find his topic anywhere.   I would like to upgrade. From basic to the next lever There is no upgrade button when I sign in  OXO, this article should explain it all about upgrading. Can’t you see the button?Would be great if you could share a screenshot so we can ‘see’ what’s going on. 

Hello!Just to be sure.The response limit is 1 survey = 1 response, and it’s not related to the number of questions inside the survey, isn’t it?Thanks!

I’m on the basic plan, but paid for a year, with a limit of 250 responses. I want to upgrade to 750 responses for this month only (pay monthly). But Typeform only says this will go into affect after the year subscription has renewed. How can I temporarily upgrade to 750 responses? 

I havre tried numerous times to cancel my Typeform account. When I get to “email authentication” and it tries to sign me in it says my password is incorrect (which is impossible since it uses my thumbprint on my iMac). This community chat is my last effort. If it doesn’t get resolved I will report this to Google. This is a poor online interaction & delivery system.

Hello, I go to the settings, then plan and billing to change my plan into a free one. But the “change my plan” icon is in light grey and it’s impossible to click on it. I tried to find an answer but couldn’t. Could someone help me find the answer please.Thank you 

Is it possible for the people who register/subscribe in the typeform, created by me to be able to unsubscribe again?  

Hello, I already have the plemium plan and I need to add a new member to my account. How do I do it?

How can you unpublish a form. I clicked on publish but you can't click back on unpublish? I can't find the lock

Hola!¿Cómo puedo hacer para que no se pueda avanzar en el formulario hasta que respondan una pregunta o hagan clic en una opción? -- Google Translation --  Hi!How can I make it impossible to advance on the form until they answer a question or click on an option?

Is it possible to connect a maximum number of participants to the form 

En el formulari que estoy creando pido 2 correos electronicos, ya que es una inscripcion en parejas, una inscripcion 2 personas por lo tanto 2 correos electronicos.Al final en el envio del correo electronico de confirmacion (por ejemplo) solo puedo poner un correo se puede poner que se enviee a los 2 correos electronicos introducidos en el formulario -- Google Translation --  In the form that I am creating I ask for 2 emails, since it is a registration in pairs, a registration 2 people therefore 2 emails.At the end in the sending of the confirmation email (for example) I can only put an email can be sent to be sent to the 2 emails entered in the form

How do I disable auto renewal in the account settings? I have a monthly subscription?

I upgraded the plan but has not yet made available the business plan features. What should I do?

Hello, I’m newbie from south korea. I have a few questions about the subscription. I’m going to decide between yearly and monthly plan after I use it for a month. So I would appreciate it if I can get guide for questions below! I’m going to pay for the monthly business plan from today, Is it right that I can use my plan until Oct 3rd even if I cancel the billing before the next subscription date? or should I have to wait till Oct 3rd to cancel? Even if plan changes from business to free (after oct 3rd), Can I keep the business plan’s features that I made before? (Such as GA Tagging or Sales force integration.)

I want to choose a new plan - https://prnt.sc/1r3ty4fIt will be Premium account?

I’ve been trying to upgrade my account. But the “upgrade” page just blinks and then crashes! I’ve tried both chrome,edge and firefox and different devices. I used to have a subscription and have billing adress and creditcard added to the account.

Hello, I’m trying to change my email account. I receive the message in the new email account :  However, when I click on it, nothing changes, I still got the message :  What can I do? Thanks

I upgraded my account to business but it doesn't appear in my login and I don't know what else to do

The plan has been arbitrarily changed. I used a basic monthly plan by paying with my personal card, but changed to an annual plus plan using my company card. However, one month after I paid for the Basic Plan, the Basic Plan was automatically paid with my personal card. I would like to receive a refund for the portion I paid with my personal card.

I will no longer use your service. Cancel my yearly plan immediately and  refund.

I want to create a survey of 2 questions ( plus their name and date) to approx 90 people, part of our yoga community,  but I can’t find a free one to do this - any ideas ?   All the ones I can find have a limit of 10 - 40 responses, or I have to signup for a year.Thanks