Typeform conversations

Hi Typeform, The new Contact Block that is being suggested to replace the old one (see screenshot) also says to delete the existing one. But this will also delete all of the responses for that version of the contact block which I absolutely do not want to happen. I want to confirm that Typeform will not auto delete this question from my forms once the December 2026 deadline arrives. Thanks, Andy  

Hi, I’m designing a form that utilizes a 7-point Likert scale, and to ensure the form is compliant with our research best practices, we need all the response buttons to be on the same line. Right now it looks like this: And we want it to look like this (the layout, not the color/shape) : I know that the tap targets in the desired design are large enough (44px by 44px. How might I achieve this? Can I embed the form and use custom CSS?Thanks!Luke

Hi everyone, I run a content site called www.crabguide.com, and I have been going back and forth on how to build a small interactive quiz (helping readers figure out shell size/type for their hermit crab). I looked into custom JS and even a separate Webflow page, but honestly just embedding a Typeform quiz into my existing WordPress page might be the simplest route.For something this small and specific, would you recommend Typeform's quiz/scoring logic, or is it really meant for bigger surveys and overkill for a 5-6 question tool? Also curious how well embeds perform speed-wise inside an existing WordPress page.Thanks!

Hi, I made a video trying to present some problems we have with the form. I hope Typeform staff can watch and hopefuly forward the message to site developers. Right now it's quite an issue for us, really hope I mennaged to explain it .. Thank you 🙏💜  Dropdown menu problem & more 

How do I make the variable name invisible to the person taking the quiz? 

Hi there,I am designing a simple card selection exercise, by which the user would select three (3) cards from a selection fo about 20. Based on the aggregate score, we can provide a description of the category in which the person’s score ended up and some recommendatios for improvement.My questions:Question 1: How can I associate a score with a card being selected? Would presenting a questions for their selected card 1 vs. 2 vs. 3 assist in this? and where could I then find this score associated with the individual image?Question 2: How could I use a variable to accumulate the aggregate score, based on the 3 cards they selected?Looking forward to your reply.Thanks 

Is it possible to let folks upload zipped folders to send multiple files (under 10MB total)?

Hi There, I’ve been loving Formless by Typeform and I tested a couple of features to see how I could engage audiences for my business. I directed Ai to lead people to relevant product pages but I noticed that often the responses include made up URLs. How do I set-up the AI training features so that it uses correct URLs to lead people to the product webpages. It quite accurately identifies relevant products based on the responses but not sure why it is making up links!Any thoughts? 🤔

Hello,I am new to typeform and have just started creating quizzes for user development and education. I have run into an issue assigning logic to matrix questions. Am I able to assign a correct answer for a matrix question similar to how i can create a rule for a multiple choice? Example: The user selects the correct “column” that corresponds with the appropriate “row.” I would then send the user to the next statement slide informing them “incorrect” or “correct.”Thank you

Hi everyone 👋I’m working on a small daily-games project and using Typeform to collect player feedback and track difficulty levels for word puzzles like NYT Letter Boxed.What’s the best way to structure a very short form where users can submit daily answers or strategies without it feeling repetitive? Has anyone used Typeform for recurring game or puzzle-related input?Would appreciate any tips or examples. Thanks!

Hi! I need to style my Button for my Embedded Typeform Pop Up on my wordpress website. I had someone code my other pop-up embedded typeform and their html looks like this:<button data-tf-popup="mC5JlXSt" data-tf-opacity="100" data-tf-size="70" data-tf-iframe-props="title=Client Form" data-tf-auto-close data-tf-transitive-search-params data-tf-medium="snippet" data-tf hidden="utm_source=,utm_medium=,utm_campaign=,utm_term=,utm_content=" class="popup_button custom_button_size fusion-button" style="color: #707070; font-size: 26px; cursor: pointer; padding: 13px 26px; width: 235px;" >Get Started<i class="fa-arrow-right fas button-icon-right" aria-hidden="true"></i></button><script src="//embed.typeform.com/next/embed.js"></script> However, I can’t see to understand where to add my embedded Typeform code, which is:<div data-tf-live= **** ></div><script src="//embed.typeform.com/next/embed.js"></script> So, I’ve tried and coded this

One of our clients had a quote-request form on their site, name, address, phone, email, service type, budget, timeline, message, and a few more fields. Standard "capture everything upfront" thinking. Conversion was rough, something like 8% of visitors who started it actually finished.We rebuilt it as a short Typeform: what service do you need, roughly where are you located, how urgent is it, and how should we reach you. Four questions, one at a time, progress bar visible. Completion rate roughly doubled, and the leads that came through were actually more qualified, since the shorter form didn't scare off serious buyers the way the long one did.The one thing that took some trial and error was the logic jumps, routing "urgent" answers to a different thank-you message than "just researching," so the follow-up feels tailored instead of generic.Curious if others have found a sweet spot for field count on lead forms, or if it's more about question order than raw length. We're a small marketi

This is completely unacceptable for a paid platform handling professional campaigns.We are trying to upgrade our account from a Basic Annual plan to a Plus Monthly plan to use the URL redirection feature for an active client launch. Instead of letting us switch immediately, your billing system forces the change to next year, completely locking us out of a feature we need today.Second — and far worse — your support system is entirely broken.Every single time we attempt to open a billing ticket or talk to support, we are thrown into an endless authentication redirection loop (ERR_TOO_MANY_REDIRECTS) through Zendesk. Your chatbot is a useless dead end, and there is no direct email address to reach a human being.You are trapping paying customers in a technical loop with zero ways to get help.We need a Typeform staff member or community manager to flag this internally and contact us immediately to manually force this plan upgrade or process our prorated credit.Account email associated with

Hi guys, what is the best source to learn typeform as fast as posible for me? Thank you!

Hi TypeForm fam! So, the progress bar is not ONLY the thin strip of line, and we no longer have the option to see % complete. This is fine. Unfortunately though - the progress bar is a thin, white stripe of line which is hard to see on the grey TypeForm template I’m using. I’m wondering if I can make the TypeForm Progress Bar both wider/thicker so it’s more obvious, and darker (e.g. black) so users can actually see it against the grey TypeForm template? 

Hi there, I am trying to embed a Typeform within my Canvas LMS course page (not Canva for design), but when I use an iframe, it strips out the <script> tag. I found a way to use an iframe without the <script> tag, but it is not responsive. I am trying to avoid a scrollbar within the iframe to align with best practices. When I tried using the “Embed in an email” option, the embed code was not stripped from the Canvas page, but I worry about how long these links will remain valid, as this course will be retaught in future years. Any information about how long email embed links are valid, or ways to make the form embed responsively without using any HTML tags that aren’t included in the Canvas HTML Editor Allowlist, would be very welcome! 

It seems that the function to go to branching is broken for all my forms.And on top of that I can not create any tickets !!!Any idea on how to get support ?

I’m interested in creating a holiday campaign with Typeform that is engaging, personalized, and easy for people to complete.What are the best practices for using Typeform Logic, personalization, tagging/segmentation, and follow-up automation to create a successful holiday campaign? I would also appreciate an example of an effective campaign structure for increasing engagement and conversions.Typeform supports tagging respondents based on their answers and combining tags with logic to customize their journey, so this is a technically relevant question rather than a generic one. 

Our Typeform links appear to be inaccessible from the Philippines. What we’re seeing: All forms are affected, not just one form. It happens across all devices we tested. It worked previously and only started a few days ago. The same forms are still accessible from Vietnam and South Africa. Please investigate whether this could be a regional routing, ISP, or access issue affecting the Philippines.

I'm managing a websiteand I'd like to collect better feedback from visitors.I'm considering using Typeform to create a user-friendly feedback form.I'd like to know:Which question types work best for gaming websites? How can I collect bug reports and download issues in one form? Is it better to use conditional logic based on the user's problem? What are the must-have fields for technical support requests? Can Typeform responses be connected to Google Sheets for easier management?I'd love to hear how others use Typeform for gaming or content-based websites. Thanks!

I am having trouble embedding a new form on a webpage. On my desktop it is showing the mobile view not the desktop view. You can see there is another older form above that views fine. I don’t know what to do to fix this. 

What is your name?What is your email?What is your campaign link?What is your biggest fundraising challenge?Would you like a free campaign review?YesNo

Hello,We have a problem with the conversion tracking of our Typeform forms.Indeed, we have integrated the forms via an iframe directly on a landing page: https://www.irrijardin.fr/devis/piscine-exterieureIf we put utm's on the form via the utm tracking function, they will be associated to the form but not to the page which is a problem for the Adwords conversion tracking.Can you help us with this?Have a nice day.Best regards.

Hello,is it possible to track conversions from facebook in Typeform? I need to insert the “lead” tracking code to the SUBMIT button or is there a particular URL when participant submit the form?Thank you,Honza

Hello, I would like to make an inquiry about a problem that we have. Here’s an overview of our current situation:We funnel our audience from ads on Meta and Tiktok to a typeform where they answer a few multiple-choice questions to help us qualify them. The leads then go into our Hubspot CRM where they are segmented into two groups:Qualified leads, the people who chose the right answers. And general, the people who are not eligible to receive our services. Here’s the problem, TikTok and Meta ads manager are not reporting the correct amount of leads, we get hundreds and thousands while our ads manager shows us that we get a few tens of leads. We would like to see if there’s a way for us to communicate our real number of leads, especially the number of our qualified leads to Facebook and Tiktok so that they get a good idea of who actually becomes a lead. Some sort of tracking software, a conversion API, or an excel template that is easy to export so that we can send it back to those platf