Typeform conversations

I have a Start plan and want to add a Thank You screen, but that isn’t showing as an option in my drop down list of questions. I am confused about the naming of your plans because much of your help guidance refers to Classic and Pro plans, but there is no mention of a Start plan. 

Hi. I would like to be able to assign multiple scores to a single answer. For example, lets say that I have 6 score categories or buckets and each answer to a question will add a certain score to each of those ‘categories/buckets’. So answer A. might add 1 point to category 1, two points to category 2 etc.  The form I need to build is more nuanced than simply saying answer A is a score for category 1. Is this possible? thanks

How can Typeform send the survey I designed to a specific target audience? With wich integration should I work with that sends the survey to a chosen target group itself and gives me the results?

Hello all, I am wondering, is it possible to use the Stripe integrate to store payment details without charging for anything? I want the payment details stored into Stripe, since it is secure, but I want to be able to charge the customer after the service. For more detail, the service is shipping related and only after their packages are gathered and weighed and everything could I accurately charge them. Thanks, Ben Patton 

Hi,I have a form where user can add product one by one. But the problem is after entering details of one product, i gives an option of add another product. if yes, then they goes back to first question. But the first product is already there. What should i do?Please helpThanks in advance 

I am trying to connect HubSpot to my Typeform but I get this message: No email questions found.  Add an email question to your typeform so you can collect and send emails.My form is using the suggested email question.Not sure what is preventing my question from being detected as an email question.Any help is appreciated.Thank you!

Hi, Guys. When I send the survey, one of the multiple choice answers appears highlighted (as shown in the picture). There’s an way to change that? We also see ‘key’ next to the option, can this be removed?  

Hi, I am testing the “Workspace” apis from Create apis request. I am using the same method as mentioned in the documentation of typeform but I am getting the error ‘500 Gateway error’. Kindly guide me about this error if I am doing something wrong? I have also attached the screenshot of the request. 

Can you change the amount that you are charging through a typeform without losing or causing any issues with payments that are already attached?  For example we have accepted payment through typeform for $475 and would like to now charge $375. Will that change or cause problems for those that have already paid? 

I use Typeform as a registration form for an event. The registrants should enter their email address. A confirmation email should be sent automatically to the entered email address. Does this work with Typeform?

Would like your support on figuring out if these are possible. Q1. Link a self updating list that’s on google sheets as a dropdown field on a typeform. Q2. Pull a question from the google sheet based on the dropdown selectionTo make it a bit more sensible, here’s how this scenario would work. Person A submits typeform 1 Data is pulled to a google sheet and a unique ID is provided. (this is done for each submission) Person B given Person A’s unique ID and is asked to respond to some answers given by person A in typeform 1. Person B goes to Typeform 2.  Has to select the unique ID from the Drop down (Q1 above) The form should pull a response (based on the unique ID) given by Person A in typeform 1 as a question to Person B. (Q2 above)Hope it makes sense!Is this possible on typeforms? How should I go about doing this?

Hi!i am testing apis in the postman where in the request of “retreive form insight “ there is a error of :{"code":"RETRIEVE_FORM_INSIGHTS_METRICS","description":"Access to metrics forbidden for form \"{{formid}}\""}request url is:GET:   https://api.typeform.com/insights/{{formid}}/summaryi am putting this body in the form creation request:{"title": "This is an example form","type": "form","settings": {"language": "en","is_public": false,"progress_bar": "percentage","show_progress_bar": true,"show_typeform_branding": false,"show_time_to_complete": true,"hide_navigation": false,"meta": {"title": "Meta title","allow_indexing": true,"description": "Cool meta description","image": {"href": "https://images.typeform.com/images/4BKUhw8A9cSM"}},"redirect_after_submit_url": "https://www.redirecttohere.com","google_analytics": "UA-1111-22","facebook_pixel": "4347295725729872","notifications": {"self": {"enabled": true,"recipients": ["email@example.org"],"reply_to": "{{field:nice_readable_email_re

OK. I see the hidden field in the URL constructed by the SDK:I have the hidden field setup in the form: And yet...it does not show up in the responses: I have no idea what I’m doing wrong here. Any ideas?

Hi  We have a unique use-case. We are using Typeform to give our sales team a way to profile a lead when they engage with it. To do this, we’ve created a button in salesforce that opens the typeform url and passes 5 hidden fields:username first last company emailThese are used to say “hi” to the user (username) and to confirm that they are trying to fill out a lead questionnaire for the appropriate lead (first, last, company and email). These are also used to sync the subsequent answers back to salesforce.My question is this. When I map my typeform answers back to salesforce, I want to OMIT the “username” question. I can’t seem to be able to do that, however, and when I don’t map it, I get an “Exception: List index out of bounds: 5” error.My assumption is that the “5” is because I am only mapping some of the fields? or is there something else going on?This error only showed up after I added the “username” hidden field that is not mapped going back to salesforce Thanks Walter

Hi, I want to automate hidden fields. I saw the following video.  https://help.typeform.com/hc/en-us/articles/360029293412-Automated-Hidden-Fields-with-MailChimpHowever, Mailchimp is not appropriate tool for me since I have to communicate my customer by typeform, not by an email.The video said I can automate hidden fields with other tools such as salesforce etc. Please tell me how can I automate hidden fields with such tools.Thank you a lot. Best Regards,Emily

I created a type form and have mapped it to our salesforce sandbox account - but I am getting an “Exception: List index out of bounds: 16” when I process form submissions.Here is the error screen In the form mapping I am attempting to NOT map one question - i.e. I have one question on my Typeform that does NOT needed get mapped to a salesforce field. Any hints?W 

Hi! I'm on the Plus account and enabled personal subdomain.But I don’t have the option to customize the link for my forms. I mean the last part of it. I can only edit link preview.So my form link looks like this:https://epicur.typeform.com/to/M2reY7RqAnd i want the last part to be /to/survey

What kind of Cybersecurity does Typeform maintain, is there any privacy statement available  

Team,I am trying to see if the responses remains without getting deleted as long as I have the account ?  and what happens when my responses threshold reached 2GB( I have plus plan and the threshold is 2GB), incase if I did not get chance to delete the responses even after reaching 2gb.Thanking in anticipation,Datapalla

Hi, I know there is a topic about “multiple lines with input for number”, but in my case I want the same but for text input and really want to avoid several text input questions, ie. I want to ask one single question with sub-answers such as: How to you like your drink?Option 1: In a glass Y/N. Please provide the color: TEXT INPUTOption 2: With ice cubes Y/N. Please provide the number of cubes: TEXT INPUTOption 3: Take-away Y/N. Please provide the day/hour: TEXT INPUT  Any solution except the text input one? Thx!

When using logic, what is the best way to jump to the end of a survey after a short answer question? The options are: “is equal to” “is not equal to” “begins with” “ends with” “contains”   Then choose what question you want to jump to. which of course then I choose the submit for survey option but finding that respondents are getting to the other portion of the logic which is causing difficulties.  Of course I can add in a bunch of conditions to ensure that respondent will always get to the end, but wouldn't it just be easier to just have an “always jump to button”? Let me know if you're having this problem to or have a better solution. 

Hi, We have 5 or so typeforms that we created for a client and now they have their own account and we would like to transfer all the forms and responses to their new account. Is there a way to do this without adding users to our account and/or sharing a paid workspace? Thanks for any insight!

I’ve created a survey and want just a plain Thank You page. The classic builder had this option but I can’t find it in the new builder. Please help!

Hi, I am making a form where there is two phase. 1st is business and 2nd for product. I want to add a page before product phase where user can know that this is the starting of product page.Please let me knowThanks in advance.

The site keeps making me reload it and making me lose the majority of work I’ve done each time which is obviously extremely frustrating.  I keep getting this box pop up that says someone, maybe you, has updated your TypeForm and you have to reload. I have no other choice but to hit the “update” button and reload the site. It then erases pretty much everything i’ve edited in the last several minutes. I did a search for this but couldn’t find anything. I’ve submitted feedback but haven’t had any responses from TypeForm. Is anyone else getting this, and if so is there a fix?  Below is the pop up I’m getting