Typeform conversations

Are there any way to upload videos like the pixels videos that have sound?  Or is there a way to post videos without seeing the “Vimeo” “Youtube” and have them  just start playing?

Hi Community from a dreary, wet Suffolk on a dreary wet Saturday morning!Complete newbie here, can’t find out how to do it from the Typeform site, so am asking you, the experts!!(a)  Early in the survey, I want to capture firstname & surname, so I can then personalise later questions with “Hi Sarah” or “thanks John” -- thus how do I insert a field of info gained from an earlier question into a question further down the line in the same survey? Is it <code>? @something? #something? (b)  How do I put in a check box or something which shows they agree to storing my their GDPR personal data? (c)  What utm tracking should I go for -- or do I go for all of them? Is there anything obvious I’ve forgotten?? Thanks so much in advance!https://research.typeform.com/to/QBMIp3hn?utm_source=xxxxx&utm_medium=xxxxx&utm_campaign=xxxxx&utm_term=xxxxx&utm_content=xxxxx#firstname=xxxxx&surname=xxxxx

Hello, when I try to create my typeform, After I have created a question and its answers, I am unable to clic on the symbol of editing, it does not work.Before, it worked and I could create a calculator but I could not choose in question of mine because it I clic on the selection menu, it will not open itself. I tried with Google Chrome and witj Firefox. What’s going on ? 

Hi! Please help I have a paid account and it won’t allow me to remove “Typeform Branding” saying I have to Upgrade.  I am upgraded and paying for Professional 

Am I correct that I cannot distribute my survey via SMS from Typeform?

Hello Typeform Gurus!  I am fairly new to the program (done basic forms without logic jumps) but now I need something marginally more complex (though I feel like this should be very straight forward, but something is not clicking).  Alright, Q5 has over 100 possible answers (asking for which country they live in).  All answers should go to Q6 EXCEPT for 2 of the answers (USA or China)  I want:If they chose USA- Q7→ Q10If they chose China- Q8 → Q9→ Q10All others  Q6 → Q10 Now when I go through the flow, it always goes in numerical order based on what they answer on Q5.  IE:All: 5-6-7-8-9-10 ORUSA: 5-7-8-9-10 ORChina: 5-8-9-10 China flow DOES work (because it is the bottom of the graph?)USA asks where in US, then goes to China questionsAll others go through all the questions. (Where, Were in USA, China questions)   How do I get rid of the connections between 6 & 7  and 7 & 8??  All countries point to 6, except USA or China I’ve directed everything accordingly, I just can’t figure

Hello, everyone!I am creating a survey and as a template I would like to use the User Persona survey one (the ones with the blue heads).Do you if only it can be used on that specific kind of survey or it can be use in some other type?Also, is it possible to change the colors of the template?  Thanks, Laura 

Hi! Is there a way to embed the chat code using GTM? I created a html tag and placed the code inside. Added a trigger. The tag is fired, but the chat won’t appear. Any tips? Thanks

Is there a way to load typeform in querystring with my website URL?

Hello everyone!I’m new to this community and I really need your help.Have you ever worked with Toluna using your typeform?I’m having some issues with the embedding of their traking link. Would you like to share your experience with Toluna in order to understand how could we solve this issues?Thank you very much.I hope that my english is not that bad 

Hello Typeform Gurus,  I am having trouble with the logic jump in the form I built. Q3 has 10 multiple choice answer to choose from. Some of them are working correctly but others aren’t. Instead of going to the corresponding question it automattically goes to Q4. I have all of the choices set up to “if equal to” then the question I want to come up. I do not have anything under “in all other cases jump to” because there isn’t 1 question that would work for that. The form is set up based off how they answer Q3. Thanks in advance for your help! 

Hello, I'm having difficulties regarding the phone number to contact, I recently received some potential customers but they put a number that I can't get in touch with, I would like to know if there is any way to confirm the phone number via SMS before going to the next questions, that way I believe that we would have fewer wrong numbers and optimize our time.

Hi all,I would like to include disqualification questions for applicants in my typeform with the logic functions.How is it possible for applicants to get to an endings page that is NOT submitted to Facwbeook as a conversion.This is important so that the algorithm does not optimise for the wrong applicants.Thanks for your support

Hello Typeform community members!I’m having an odd problem with some logic when using the advanced setting. This is the first Typeform I’ve ever created, so please bare with me if it’s just me being a noob.I’m creating a customer support ticket system that integrates with our FreshDesk portal and for the “product complaint” section I’m linking to the same logic tree from two individual places. One from when people go (3)Product → (6)Complaint; and then through the logic tree. The other is from (13)Order → (6)Complaint; and then directed to the same logic tree as the first sequence. It works perfectly from (3)Product → (6)Complaint, but even after linking to the same from (13)Order → (6)Complaint the logic fails. Please help! :-) I’ve attached some screenshots and the form at the bottom.   

My survey hasn't reached the promised 1000 responses and it's no longer gathering data, why?

This must be simple but I can’t figure it out! How do I add a required email collection (connected to Convertkit) before people are allowed to see the results of their quiz options? I have about 7 potential answers people can see depending on the results of their quiz - how do I add the same ‘please enter your email to get your results’ type message before each of them in a way that means once they enter their email they immediately get their personalised answer?

I use this platform for educational purposes, unfortunately I do not know an optimal way to reach my ideal number of respondents, so I would like to propose to help each other, and thus create a sub-community within this platform in which we can better disseminate our surveys .Uso esta plataforma debido a fines educativos, lamentablemente no conozco una forma optima de llegar a mi numero ideal de encuestados, por lo que me gustaría proponerles ayudarnos mutuamente, y asi crear una sub comunidad dentro de esta plataforma en la cual podamos difundir mejor nuestras encuestas. 

Hello all, I am planning to start a lead generation agency. I will have separate landing pages for each client and running ads to these pages to collect information that I can send to my clients. The problem I see with this is there only being an option for ONE URL. How can I change URLS and is this way feasible to run a lead gen agency.Would love a response. Thank you

Hi there,I have a major issue with my embed pop up on mobile.I have integrated this default popup embed code on my website (wordpress divi theme)<a class="typeform-share button" href="https://form.typeform.com/to/gxgNkHf1?typeform-medium=embed-snippet" data-mode="popup" style="display:inline-block;text-decoration:none;background-color:#0445AF;color:white;cursor:pointer;font-family:Helvetica,Arial,sans-serif;font-size:20px;line-height:50px;text-align:center;margin:0;height:50px;padding:0px 33px;border-radius:25px;max-width:100%;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;font-weight:bold;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;" data-size="100" target="_blank">Launch me </a> <script> (function() { var qs,js,q,s,d=document, gi=d.getElementById, ce=d.createElement, gt=d.getElementsByTagName, id="typef_orm_share", b="https://embed.typeform.com/"; if(!gi.call(d,id)){ js=ce.call(d,"script"); js.id=id; js.src=b+"embed.js"; q=gt.call

HI team,  I am a newbie so hello everyone.  I have a form in which I am asking for multiple dates.  I note that whilst I can choose DDMMYYYY, in practice, the respondent can simply enter single digits such as 1/1/5 which does not fill me with confidence.  Is there any way we can make sure the XX/XX/XXXX fields are completed in full before they can move on  (like it recognises when a phone number is incorrect?) Many thanks Ian 

HelloI am copying the embed code for Pop out so that users click on the button and form pops out.When I past the code the button aligns to the left and I want it in the middle of the page.I have added the following to the html code which is okay on laptop/pc but on mobile it crops the button.  It is not responsive.width:40%;margin left:30%;margin-right:30%;The website is WordPressThanks for any help on this.Best regardsJason 

I don’t know about you but the people receiving my surveys answer them on their phones. For them it’s easier (one click) to scan QR Codes. That’s why I have tons of files named pgn. When I’m trying to look for a specific one, even when I open the file, I cannot know what it is unless I scan it. Obviously, once you download the file you can rename it but it would be great if the image file could be downloaded with the name of the survey. It would save me time and headaches!

I would like to receive an automatic notification via email whenever a customer completes one of my surveys. How do I set that up? Thanks for your help!

Hi,Is it possible to create users that only have access to the results and NOT possibility to add, change or delete a form?If Yes, how?

Hi, We've created our survey and added an email question in, however when trying to connect our Hubspot account, it's stating that we haven't added an email question...any ideas?