Build your videoask

I have a quote I would like to share it endeavor me to right it down I will be proceeding to go to open mic media to rehearse this theme I would love to share with the world 🌍 hear it goes.            "Thought of a great picture that could be sweet

I’m having a major problem now with the CTA buttons not appearing until long after the video is over. I have a 1 min video and the multiple choice responses are set to appear at 45 seconds, but they dont show up until the entire video is over. This is effecting our entire account and every video.   

Dear Community, where can I find help and support for my VideoAsk? I am not very good with tech and structuring my VideoAsks and am sure that I am not making use of all functions fully. Can anyone help me by having a look at my project and optimizing it?Thanks in advance. Kind regards, Patrick

Hi friends. I’m trying to set a screen like this one and can’t find it as an option. Someone can guide me please?  

Video ask  peut etre utilisé comme teleprompteur  jusqu’a combien  de mot? --Google Translation--Video ask can be used as a teleprompter up to how many words?

Hi guys, quick question again:Is it possible to have a Videoask step with two answers of which only one of the answers enables the request for the contact form and the other answer can be a “go back” link without triggering the contact form?Background is: for the step where I need to ask for the contact detail of the user it wouldn’t make any sense to add another step separately. Thanks in advance,Patrick

Hi. We sell various products and want to use a VideoAsk to introduce the client to the product. There will be a prompt to purchase. However, we do not use a virtual store. Instead, an admin needs to create a sale and connect it to a client on our system (Jane app).Therefore, I would like the button “Purchase x” open a for where we collect contact info (name, email, phone) as well as number of products requested and have it include pricing information. When submitted, we can then have the invoice created on the back end and collect from the client.How can we do this? Thank you!!

I couldn't find a good enough natural background to shoot my videos. I saw that there are videos of people whose background is a solid color (eg purple) how can this be done?

When viewers click on my videoask the video starts play with three button options that take you to a contact form. When you click on the button to access the contact form the video starts playing again. How do I stop it from playing again?

I see the multiple choice options. I would like two features:The ability to strictly control the minimum and maximum number of selections allowed (like I can in Typeform). Example: select your favorite colors (1-3): red, orange, yellow, green, blue, violet The ability to have an “other” option, where the user can provide a short free-response text input (like I can in Typform)Please let me know if this is already possible and I just have not figured out how to do it.

What are the options for importing contacts into videoask?  

HI,While watching my video you can press a button to go and fill out a contact information form. The problem is that if you press the button to go to the contact form before the video has reached the end, you still hear the sound of the video even though you are already on the contact form screen and not on the video screen. Is there a way to solve the problem?   

Hello Videoask Team, I'm trying to do 2 things...1. Have my buttons show up on the VA even before it's played; and 2. The current buttons are transparent with green text. How do I get the buttons to use solid white background instead of being transparent? Thanking you, Aftab 

Hey, I tried a hidden feature to remove the cc’s on the video. However, it seems that it is not working. You can check the videoaks in this link: Lead generation (copy) (videoask.com)Best,Levent 

I am still testing VideoAsk to see if it will work for my application and I built a simple form and on mobile I need to play the video a few times to get the button to load. I have no delay set at all. 

My four multiple choice answers are visible if I can avoid text wrapping.I observe that the answer boxes are wider when width="560px"and narrower when width="100%" or width="680px".Is there a general rule that I can count on to avoid text wrapping?(Note: I am not asking about the 255 character limit.)

Hi guys,is it possible to use the Stripe integration only for single and fix amount payments?What I am looking for is a way to charge clients on the bases of: Did the already do a payment, not charge them if contact form is filled in with the same name…, a way to directly charge a subscription in this step.Looking forward to hearing from you!Thanks a lot!

I work with Deaf users and sign language.  I would like to have them watch a video and respond while the video is playing.   Is that possible.  When I designed some small surveys, and hit preview, it allows me to record my response while watching the video playing.  I shared this with a colleague and she says that no, she can not record her answer and simultaneously watch the video.   I must be doing something wrong.  Help

Hi, can I change the language in the contact form filed? I for example to write in the first filed instead of the word name in English to it in my language?

It must be an easy fix, but apparently, I cannot find the correct way of doing it :DSo the question is how do I remove this “Reply” button and get the multiple choice to show after it?thanks in advance for your help! 

My first video segment includes some graphics that I explain with voiceover. I would rather that the viewer ONLY SEES ME talking muted prior to when they click PLAY — in other words: to have the looping muted video just be the first twenty seconds of that first video segment. The workaround I’m trying to avoid is to have the viewer click PLAY and then need to click CONTINUE after twenty seconds. Ideas?

Hello, I am currently having a problem with the payment configuration. The connection with Stripe is fine. But impossible to change the amount in the interface... which remains hopelessly at 0.50doll.  Please, I need an answer I should have finished this topic last night. Why is it bugging? Thanks Sincerely Will2 

HiIs it better to take a video vertically or horizontally assuming that I want to embed a widget on the lower right side and that it will open only on the right side of the screen?Thank you,Itay   

 Hello,I uploaded my synthesia-made video to the videoask. However, the original version does not fit the screen, it is too focused. If I choose 'fit the video' option, then it there is a big plack gap on the upper side and down side of the video. How can I fix this problem? Best, Levent

Buttons suddenly not visible on mobile site?