Build your videoask
Questions and discussions about building videoasks
- 141 Conversations
- 577 Replies
Captioning challenges when duplicating VideoAsk
We need to create two identical surveys in VideoAsk, one in English and one in Spanish.I duplicated the English VideoAsk that we developed to create the Spanish version. The English version had two videos with English closed captions. In the Spanish version, I pasted in the Spanish text into the caption editor.Somehow, this changed the captions on the English version to Spanish... why??? How can we fix this so that we have English captions for our videos in the English VideoAsk, and Spanish captions for our videos in the Spanish VideoAsk?This is time sensitive- advice would be very much appreciated.
Make a video of the full conversation including questions and answers.
Hi everyone, I am looking to automatically make complete videos of the complete conversations. Including the videos of my questions pre-made on videoAsk and the answers of my users. Do you have any idea how I could do that ?!Thanks in advance !
When will Uploaded (vs Streatmed) recordings work well with IOS?
I need high quality video submissions, and would like to use the “Uploaded” setting for the recordings, however I cannot rely “Uploaded” recordings because your video player does not work well with IOS. I have no way of knowing whether a responded is using IOS or not. Therefore, I must use “Streamed” recording setting, but the quality suffers. When will the Uploaded recording setting integrate well with IOS, if ever? Do you have any other suggestion on how I can get the best quality recordings without risking poor quality videos from iOS users?
Play or show the answer a user gave later within the video Logic (or in a different VideoAsk)
Hello! Is it possible to play or show a user’s answer at a later point in the logic?Silly example to show the needed functionality: Step 1 (Open ended):What’s your favorite color and why?User’s answer: Blue, because it reminds me of the ocean....…Step 10: When I asked you about your favorite color, you said:[Show answer]ContinueStep 11: Do you still think that’s your favorite color?Yes | No
How can I use Videoask service in Korean?
Hello! We are Korean user of your typeform service. We’re so satisfied with your typeform survey!I recently notices that ‘Videoask’ service also. But we can’t make our own survey in Korean language.Videoask should be great help to our services and plz inform me when we could use your new services.I’m looking forward to your reply! Thank you:)
When do contacts get registered, even if they don't complete the videoask?
I have a video ask that I’m testing before we shoot all of the content - and it has a contact form on the second step.I keep testing inputting different email addresses in the contact forms, then clicking out of the video ask - I see that they become registered as contacts, but not as an interaction?It says an hour, but I’ve completed clicked out of the browsers and nothing is showing in the interactions at all for them? Is there possibly a setting I’m missing?
How to export Video Ask Questions and Answer Choices to Airtable
Hi friends, im working on a monster Video ask with nearly 100 possible responses. Im trying to export those to airtable so I can drive customized reporting to the customer. I know I can do this manually but just wondering if there is a way to export them with zapier into the field in airtable? Thanks! Kirsten
How to embed a VideoAsk conversation in a new way
Hey Community,I would like to embed a VideoAsk conversation on a webpage where it shows the entire conversation automatically and has the option to send a reply.Ideally it would look like a blend between these two pages: Image 1: Conversation share urlImage 2: Embed In image 1 you can see and re-watch every message that has been sent in the conversation. However, this has to be toggled on in the backend (see image 3 below). Image 3: Is it possible for the show replies toggle to be switched on by default? Is it possible to create an embeddable page that looks like Image 2, but all the replies are shown like in Image 1? Thanks in advance for you help.
Videoask it setting all videos to 0:00
Hi,I created a Videoask flow and at first moment, the videos are being displayed correctly. But after checking them out on Safari, all the videos end up having zero length.Unfortunately, I discovered this after the fact and I have so many candidates to interview but they saw nothing from the videos. Is there anyone having the same issue? How did you solve?
Advanced Logic bug
Hi there community! Im trying to build a quizz on videoask, so each answer will have a score and I present different answers regarding each user final score. Im very excited to know that this is possible in videoask. But everytime I try to set up the advanced logic for this, attributing a score to each answer on a given step, the information wont save. I fill everything up, hit done, and whenever I go back to that step none of the advanced logic configuration is saved… it's all blank. Can anyone share 2 cents on this? Cheers! Thank you all!
Unable to get camera on because authorization issue
Hi, As I launch the video recoreder, I get this message regarding camera issue but every access seems to be granted…Screenshot is from Chrome but I am used to using Edge, same story. I deleted cookies...I closed every other applications likely use camera...I am stucked !Thanks for your help !
How do I customize my video ask like the image attached here.
I’m interested in customizing my Video ask exactly like this because I want to put one on my website thank you page to collect data. However, I don’t know what plan one needs in order to write text on the form itself like Step 1, Step 2, Etc…or something like “Welcome To Freedom” as a big title. I don’t see how to do this in the free version, and when I look up plans, I don’t see this feature mentioned anywhere. I only know how to add the text overlay on the video itself.
Is it possible to Create Videos in Portuguese language?
I have tried, just testing create a video in portuguese. But it didn’t work well. The videos was not loaded and only a picture showed at the app. Now I wish to know if it should work in portuguese languages like it does in english? Thank you very much!Romulo
LiveCall - Is How to View Submissions on the Session?
WOW, I am absolutely blown away by the tech built by the Typeform team with VideoAsk - I’m SO excited to deploy this!I’m especially interested in having my sales team try the “LiveCall” feature - but a few questions:What happens if we get dozens of calls an hour? Is this manageable or is there a scalability issue? We have 4 reps, and they could all be logged in and grab calls when they can When the sales rep does pick up, is there a way for her to be able to view everything that’s been submitted thus far on the VideoAsk? Our videoAsk has the user complete an application for a phone call, and of course the information entered by this point would be helpful for the sales rep.Thank you! SUPER impressed with this tool and community
How can I track video dropoff and watch times?
I need to track video dropoff and see what % of users make it to certain parts of the video. Vidalytics and Wistia both have a feature that shows you watch rates and % of people that make it to parts of your video. Anyone use other tracking software with videoask to track what % of videos are watched and see exact dropoff?
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