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Integrate your videoask

Connect your videoask with other tools and apps

  • 163 Conversations
  • 743 Replies

About integrate your videoask (4)

  • Integrate your videoask

    Article by
    Grace
    Grace

  • VideoAsk Integrations - How to integrate with Lever

    Article by
    Grace
    Grace
    Topic VideoAsk Integrations - How to integrate with Lever

  • Using merge tags & variables with your email marketing tool in VideoAsk 📩

    Article by
    Dan_VA
    Dan_VA
    Topic Using merge tags & variables with your email marketing tool in VideoAsk 📩

  • Add a calendar to your videoask 📆

    Article by
    Grace
    Grace
    Topic Add a calendar to your videoask 📆
163 Conversations
Neil J
Neil JExplorer
asked in Integrate your videoask
GA4 and Google Ads not tracking videoask events

Hi I’m having issues with the videoask event tracking I am using both the GA and GTM integration in Videoask. For GA4 I have set up an event tag that fires when any of the events are sent to GTM and this is all working fine on the GTM side the below screen shot on the left shows GTM where all the events are sent and the tags fired, but the GA4 debug view (on the right) has on registered the “videoask_presented” event but it has not registered any of the other events that have been set through GTM the other issue I am having is that all the Google ads conversion tags that are set to fire on these events are all makred as “still running” so the conversion is not triggering. Any insights into these issues and how to potentially fix would be greatly apreciated. thanks

762
Liz
Community Team
B
Bjoern1987Explorer
asked in Integrate your videoask
How to make Video Ask statements mandatory?

Hello Community, I experience the following challenge and would love to get some thoughts from you guys on the topic: Built a Typeform in which I embedded 2 Video Asks - all works out fine. The thing is just that one of the 2 Video Ask shall be a “mandatory” answer meaning respondents must answer via video in order to move on. Is there any way to have a video ask embedded as mandatory question? Thanks for your help

2349
Grace
Community Team
M
MoonrisemaheshExplorer
asked in Integrate your videoask
VideoAsk Link to share

I have an online health and coaching platform for women. I'm looking into integrating videoask but have the following needs 1. customer can submit her videoask and get a link of her submission which she can view without logging in to videoask 2. We pass her name and email from our react app without she having to enter 3. All conversations between coach and customer via videoask is neatly threaded within our application Optional; 4. We can do a JS call back to send these links via our chat support tool (crisp) I have looked through the Dev hub but not sure if above is possible. Any ideas?

518
Grace
Community Team
Jimbo
JimboExplorer
asked in Integrate your videoask
Did we lose the google sheet integration?

Before there was a direct connection to google sheets (see above) Today that option was gone (see below). Is that connection gone forever?

243
Grace
Community Team
A
AlousExplorer
asked in Integrate your videoask
VideoAsk Widget

The VideoAsk widget restarts video on any website interaction (any html element hover, page scroll etc.). Here’s the config. window.VIDEOASK_EMBED_CONFIG = { "kind": "widget", "url": "https://www.videoask.com/#####", "options": { "widgetType": "VideoThumbnailWindow", "text": "", "backgroundColor": "#F68D2E", "position": "bottom-right", "dismissible": true, widgetTarget: '.anchor_it' } } Here’s the website: https://vidico.com

9714
Grace
Community Team
Yuriy
YuriyExplorer
asked in Integrate your videoask
Can't create an authorization code

Hi there, guys! I’m trying to set up an API connection with Videoask. I've registered a new dev app to use live tokens. But can’t get a temporary authorization code due to these errors: “Error getting the bot detection challenge. Please contact the system administrator” “{"crossDomain":true,"method":"POST","url":"https://auth.videoask.com/co/authenticate"}” So I’m sending https://auth.videoask.com/authorize get request and it returns an html. But when I’m previewing this page these errors above occured. Seems when I click Login that should redirect me with URL contained auth code as a parameter but it doesn’t work :( I’m using the same credentials as for the account where the app was created Can anybody help with that?

2946
Grace
Community Team
Peter Enestrom
Peter EnestromExplorer
asked in Integrate your videoask
Reply to Interaction through API

Hi, We have implemented VideoAsk on our website, where users can provide answers to questions. We are looking to implement a system that can reply to user interactions through an API. We have reviewed the documentation, but we could not find any specific endpoint for this purpose. Could you please assist us with this?

232
Grace
Community Team
JimNYC
JimNYCExplorer
asked in Integrate your videoask
Pass Wordpress User Name and Email to VideoAsk

Hi, I’m using VideoAsk on my Wordpress site where members have to be logged in to access the page. Since it will only be logged in users who can use my VideoAsk, I want to avoid having them to type in their name and email in the contact form. How would I go about passing the Wordpress username and email data variables to VideoAsk? I know how to actually set up the variables in VideoAsk, but I would like Wordpress to fill in the values automatically. Thanks!

493
Grace.H
Typeform
Justincohen1
Justincohen1Explorer
asked in Integrate your videoask
Videoask text answers - not being displayed, only giving me 'answerid" i need the actual response

is it just me when i try to connect google sheets to my videoask - whenever the input is a text response i only get the “answer id” and not the actual responce. where am i gong wrong ??

363
Liz
Community Team
Flusk
FluskExplorer
asked in Integrate your videoask
Video always escaping iframe

Hi, I’m using an iframe version of my videoask within another iframe and despite trying everything, it seems like the redirect URL at the end will always open in a new tab. I’ve set the redirect type to “self” as suggested on the documention. Any guidance?Thanks

193
Grace.H
Typeform
Christian Saab
Christian SaabExplorer
asked in Integrate your videoask
Videoask and hubspot integration not possible? when is it enabled again?

Videoask and hubspot not working? when is it enabled again?

613
Grace.H
Typeform
Lukeldw108
Lukeldw108Explorer
asked in Integrate your videoask
AI Avatars using NLP from Open AI and Synthesia

Hey Guys! I love this! So happy to have found it, I am about to spend £1000 on creating my own AI Avatar, which will be my QnA Chatbot, so you have an NLP AI Algorithm that collects all your QnA Pairs so they can be recycled? like a traditional Chatbot? So you are only making net new Video content? https://www.synthesia.io/get-your-own-synthesia-ai-presenter

109611
A
Alfred Edwards
Alfred EdwardsExplorer
asked in Integrate your videoask
Kore.ai integration

Can I integrate Kore.ai chatbot with VideoAsk?

534
Liz
Community Team
Genius Academy
Genius AcademyExplorer
asked in Integrate your videoask
Videoask Product ID or Session ID variable via redirects?

HI There, I’m looking for a way to pass a contact ID or unique session name through multiple video asks that are redirecting to each other.it cannot be the email, but something that has to do with the time it was created (that is unique to the moment in time they begun the session). Any thoughts?

633
Grace
Community Team
Shane H
Shane HExplorer
asked in Integrate your videoask
Video Ask Score sharing

Hi I am attributing scores to each answer and using video ask as something my clients use to practice exercises. So for example, they complete 3 exercises, they accrue 3 points. I’ve tried to link to sheets but it doesn’t seem to have a field for the video ask score from their response. Tried in zapier and theres no field to pull from unless I am missing something?

561
Grace
Community Team
Genius Academy
Genius AcademyExplorer
asked in Integrate your videoask
Shortcut For redirect Variables rather than dropdown?

Wondering if anyone could help with some simple copy and paste code for a redirect using variables so we don’t need to pick from the drop down list every time. Is there a way to hardcode this? ie: Videoaskurl# #contact_name={{contactname}} would that work?

252
Grace.H
Typeform
Felipe Abreu
Felipe AbreuExplorer
asked in Integrate your videoask
I want to know if I can install more than one Facebook pixel within the platform

I needed to install one more pixel on the platform, I tried to do it through Google Tag Manager but it didn't work, is there any other way I can do it?

1013
Grace
Community Team
KWeekes7
KWeekes7Explorer
asked in Integrate your videoask
Upload document to Dropbox from VideoAsk

I am trying to use Zap to trigger uploaded VideoAsk documents to be uploaded to a Dropbox folder. I found a great help article on how to do this for videos, but for some reason it is not working for documents. Anyone know how to do this or what the Python code would be (if that is in fact my problem)? Thanks!

223
Grace.H
Typeform
itay
itayExplorer
asked in Integrate your videoask
How to temporarily remove the video

hi, is there any way to remove temporarily remove the video the video ask from my website?

283
Grace.H
Typeform
Aldric
AldricExplorer
asked in Integrate your videoask
Can I pass parameters to a VideoAsk response object?

Hello there, I am looking at VideoAsk as a feature to include in the customer onboarding process of my company. I understand I am going to use provided webhooks to subscribe to response events. Now my concern is about wether or not I can pass custom parameters to the response object exposed by these webhooks. Reading your doc I found out I can use URL query parameters. I understand how it works for supported contact information properties (name, email, phone number). I am still in doubt regarding custom parameters. In the link hereafter we learn that yes, you can pass whatever is supported by URL query parameters in general. https://www.videoask.com/help/customization/4405766063764-hidden-features-in-videoask#h_01FE3V6CGN1ARMNYGKZ0MN1AR1 But then my question is if I were to use a parameter, say “internalId=123”, will it be included in the response object aforementioned? Thank you in advance for you answer, Aldric

912
Aldric
EHP
EHPExplorer
asked in Integrate your videoask
VideoAsk - Prepopulating fields

I am looking to embed VideoAsk into our website. We have a user’s name and email after they login, and I want to make sure that their video ask is prepopulated with those details. I am using an Iframe to load VideoAsk into my website. What’s the best way to set those fields? Another follow up question would be to how to populate a database with the VideoAsk of the user automatically after they have completed their interview. Thanks!

622
Grace
Community Team
SB24
SB24Explorer
asked in Integrate your videoask
Removing subtitles?

Hello, By default, the subtitles are running on my video. How to remove them? Thanks

932
SB24
AdamL8773
AdamL8773Explorer
asked in Integrate your videoask
Facebook Ads Integration for Generate Lead Conversion Event

I have the facebook ads integration set up per the instructions here, and the videoask_presented and videoask_Question_submitted is working, but I cannot find the generate_lead event anywhere in the facebook pixel. Is it possible this goes by a different name? Any help would be appreciated

926
K
JULIO RAT
JULIO RATExplorer
asked in Integrate your videoask
Recording Attempts

Can I control the number of attempts to record the client's video response? For example: I would like my client to record a maximum of 3 attempts per question.

443
andrew_videoask
Typeform
Jorge Leiva
Jorge LeivaExplorer
asked in Integrate your videoask
Google Analytics 4 event measurement issue with Google Tag Manager

Hello! To measure events and conversions for a form embedded on my website, I plugged in my Google Tag Manager container in the VideoAsk form's settings. I have several problems. I configured the GA4 event tags using GTM and to fire the custom event triggers indicated by VideoAsk (videoask_question_submitted,generate_lead, etc,), however when I go to the preview in GTM, even though I can see the events in the summary, and that the labels are also triggered, the events do not reach GA4, neither in the real-time report, nor in Debguw View and they are not registered in 24 or 48 hours either. It just doesn't happen. It strikes me that when I use the VideoAk url (https://www.videoask.com/f6dyay7ji) in the GTM preview, GA4 does read the events I configured (correctly, I know how to use GTM very well).Another problem. I am not sure that when the container is loaded 2 times (as it is integrated with the video from the VideoAsk form), in the real-time view, it recognizes me as 2 users, perhaps

3153
andrew_videoask
Typeform
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