Typeform conversations

Hi. Pictures aren’t working on our typeforms, e.g. in some forms it doesn0’t work on the starting screen; never works on picture questions.  Are we the only ones with this issue? Is there a quick fix? We are scheduled to go live tomorrow with this particular one…...

Hello, I want to find to have my dropdown options be 1, 2, 3, 4, 5 rather than A, B. C, D, E. is this possible. Thanks

Hi, The questions I wrote in the typeform editor are not accurate/up to date when someone goes to fill in the form. But the questions are up to date in the editor. This link does not show the right questions: https://dialogue2.typeform.com/to/kN2ud3Ml. But when I log in and edit the questions, they are up to date. I have screenshots but I cannot share our survey questions here, could support reach out so I can show the screenshots please? I have also contacted you about this issue last week, not sure if you received it, but our Team would need to leverage this typeform by the end of the week, could you please get back back to us before then?Thank you very much! Heloiseheloise.pellegrin@dialogue.co

Hi i’ve created 2 typeforms,but while testing on our smartphones, we noticed that none of the images are implemented.What can i do? Kind regardsEsther

It looks like there are no images displaying on any of the typeform projects. missing links 

Hi!All of the images in all of my most recent typeforms are missing, I worked on one of them last monday and have never encountered this issue before (user since 2019). Images are not loading, but their names are. Are they not found within the service? Also, when I look in the “My Gallery” none of the images I’ve used load.All of my typeforms are dependent on the images, both as buttons and to visually present options making the typeforms void until they are fixed.Replacing the images by hand is not an option, because of the sheer amount of time that it has required and would require to do again. The error affects both symbols from the noun project and the ones I’ve uploaded myself.Here is the form that I’m concerned with: LINKHere is a backup of the form, I duplicated it well before any of this happened: LINKHere is an old form that seems to be working fine, but is outdated: LINKHas anyone else had this issue before? Is it a technical glitch that I can’t fix?I’m stuck, help! /Kalle 

Hi,I have to write the right company name on 2 past invoices for accounting.  Could you help me please? Thanks,Regards,

Hello. I'm building a form and I want to re-direct people to a Paypal page once they've submitted it. It works properly on my laptop, but not on my phone. I want it to re-direct to this page: https://www.paypal.com/paypalme/munimpact/[@euro]eurIf I submit it from my laptop, it goes to the right Paypal page with the correct amount and correct currency (Euros), but on my phone it goes to a page with the amount changed and in the wrong currency. For example, if someone owes 127.5 Euro...on my laptop, it will re-direct to a paypal page with 127.5 Euro pre-filled. If I do it on my phone, it re-directs to a paypal page with 12.75 USD pre-filled. Please advise!

The first page of my quiz is a Short Text type and it contains text that says “Type your answer here”.  I’d like to delete this text but it doesn’t give me an option.  The first page of my quiz is just an intro so I dont need people to answer a question, just to click OK to start the quiz.  How can I do this with Short Text?  Or should I use a different type of intro? 

I’m sure there is a logical solution to this but its driving me crazy and I feel like Ive tried everything.Its quite simple, If Q10 is Yes move to Q11 and after that move to Q13 (I cant get this bit right)If Q10 is No move to Q12 and after that move to Q13Ive tried every combination but I cant get it to skip past Q12 if the answer is yesplease help Thanks,Kath

Hi, Is it possible to create a custom redirect with the submit quiz button while also showing results? I want to use a pardot form handler redirect to capture leads directly in pardot and populate them in pardot. 

Hi,  I am having a tracking issue. I use UTM to track FB Ads, I also have an embedded typeform quiz in my website. I see my users per FB campaign in GA, however , as soon as they go through the step of filling out the quiz, google overwrites the source of where these leads came from. They all came from FB Ads, but now Google shows all leads coming from Typeform/ Referral and basically eliminates all my tracking in GA. I really do not want to change the whole structure and remove the typeform quiz, JUST so I am able to have a tracking in GA. Is there any way to fix it. I need GA to continue tracking the leads/ATC and Purchases based on FB UTMs and campaigns. I do not have any UTM-s set up in the typeform quiz. Any suggestions? Thank you Zara

At the moment  on my form the submit button appears mid way through the survey when a respondant tries to move onto the next question without completing the previous question. This seems to happen particularly when the question is a short test response. This is confusing. Can i have the Submit button only appear at the end of the survey? Thanks 

hi 👋 I have to create a signup form with a special requirement. The person who fills it out must be able to:-upload from 1 to 3 photos -these photos must be automatically resized 1:1 (square)-a color filter must be applied to these photos to make them all look the sameIs there an integration that allows these things to be done via Typeform?Thanks

{"code":"RETRIEVE_FORM_INSIGHTS_METRICS","description":"Access to metrics forbidden for form \"TNatOmnO\""}this is my form , and I  want to get result from the api  

I’m building a quiz for product recommendations.The quiz logic is set up so that each answer carries certain weights for every product, the weights for each product are added together and then normalized so that the final quantity of products recommended is fixed (we sell box sets of a certain size).For this I’ve created variables for all our products, the weight calculations are done on the variables and the final result is a list of all the normalized variable values. But the google sheet result form does not show all the final variable values, only the standard score variable.I’ve seen in other posts that the sheet will show all variables only when the quiz is set up as an outcome quiz, but this will not work for us because we would have to remove all the logic that leads to product recommendation quantities.Is it possible to have all the final variable values included in the result sheet?

So I’ve been trying to create an order form where at the end it sends the summary of the order to the email entered.  I just can’t seem to find a way for it to display the text entered in an answer on to that confirmation email.  Does anyone know how I can do this?Also I wanted the product selection page I have to be multiple choice, then logic jump to the right area so they can select the quantity of the product, but when I go to test it the confirmation email I receive only displays one product (the first one on the list) and if it doesn’t ask a question based on what the user wants, the email just states [Not asked], is there a way I can remove that from the email?Thanks

Hello! I am trying to upload images for my test but the images fail to load, it just goes uploading… for hours. The images are under 4MB and are JPG. This has never been like this but started approximately 3 weeks ago. It wasn't urgent at that time, so I just thought it’s some temporary bug that will be solved shortly, but now it became a problem for me as I need to make the test ASAP and literally nothing uploads, on neither forms. Could you please kindly help me with this?

I have been configuring type form surveys in Intercom messenger for some time now and have recently encountered weird behavior that I can’t fix. In intercom messenger settings I go through the process of +App > choose type form > choose the survey that I want to display in-line > configure the block > set it live. When I test it in production and tap on the “Take survey” button in messenger I am presented with this screen instead of the survey in-messenger: 

I wanna ask something. There's a data lost when I use live response in Google Sheet. The Google sheet doesnt show exact result than result in Typeform. Why that happen? 

I want to implement a calculator: A person takes a survey, selects certain answer options (product parameters, each has its own cost) and I need to show the user the cost of the product in real time, depending on the parameters selected by himThat is, so that the results are shown not at the end, after passing the survey, but right during the survey. For example, a person removes / adds some parameter and the cost changes on his screen in real timeIs it possible to implement such a calculator? I will be very grateful for any advice, help. Have a nice day!

Using the exact same typeform, with the exact same URL passing a hidden field #ref. The link to the typeform used is the same every time. The link includes the hidden field populated with a code. However, with hundreds of users signing up with this typeform, around 10% of the time that #ref is not recorded in the typeform results. It is blank.  Why would this be, everything is the same every time with this form, only in 10%+ of the results, the hidden field is not populated. Any ideas?

I am a paid member. I recently created a form and got no responses so far. What should I do??

I'd created a typeform with chatbot style yesterday and it was working normally. Today when I tried to enter and the link isn't working and I was redirected to a blank tab. When I change your style the Typeform is works again. The chatbot style it is disabled? Thanks. 

Estoy preparando un Lead Magnet que consiste en un cuestionario.Son 8 bloques de 6 preguntas.Y por más vueltas que le doy no encuentro una plantilla o una denominación o cómo hacerlo.Me gustaría que cada sección tuviese un titulo y una imagen -- Google Translation -- I am preparing a Lead Magnet which consists of a questionnaire.There are 8 blocks of 6 questions.And no matter how many times I give it, I can't find a template or a name or how to do it.I would like each section to have a title and an image