Typeform conversations

2 hours ago I started a survey. Surprisingly I got a lot of responses. Accessible limits decreased every minute. So, I opened the “Billing” section and made an upgrade. And got... nothing. “Plan change pending”. I even can’t change the text on an inactive form to explain the situation for users. Uncomfortable situation… Does anyone know, how long the upgrading is?Looks like Typeform isn't the best solution for cases where your responses quantities are unpredictable 

Is there a way to collect emails & contact numbers from the form submissions?

Hi, Can we export the summary of a feedback form to PowerPoint to present to a group immediately? The summary view online is great, just need the same in a deck format. Regards,Vivek.

For several days I have not been able to download Results for a Typeform survey I send out. Every other screen in the program works fine. Results page keeps spooling and then times out. It will load my data as a table, then it freezes and gives me “wait” messages. Have tried on different computers and with different wifi systems (I have 3 systems).The Contact Us page isn’t working for me either. Anyone have suggestions? 

I am on a free account and when I go to ‘publish’ I am told I need to upgrade due to logic jumps and multiple endings. These are included under the free feature list - why is this happening? 

Hello!I created a very image heavy survey. when I published it for my team to test, they stated they were having trouble viewing it on their mobile devices. They stated there were missing images or some of the image options would not load. Has anyone else experienced this? Is there something that can be done to resolve the issue? Thanks!

Is this possible?Quiz Question A [Yes] [No] [Not Sure] Question B [Yes] [No] [Not Sure] Question C [Yes] [No] [Not Sure] Results Page If Question A = [No] or [Not Sure] display [Here's how to solve Question A] If Question B = [No] or [Not Sure] display [Here's how to solve Question B] If Question C = [No] or [Not Sure] display [Here's how to solve Question C] BUT, these results would be combined or additive, meaning if the quiz-taker answered "No" or "Not Sure" to all 3 questions, all three results text would appear. If they only answered "No" or "Not Sure" to Question B, then only that corresponding results text would appear.Any and all help would be so appreciated!

Hi, I had a question about our billing, is there an email to use? I also wondered if there was a way to pause/ free our account. We have a survey built and ready to go but the launch date has been pushed back so wondered if we could pause our account for a month or so? Any advice on this? Thank you!

Hi Typeform community I am looking to start a new car insurer and need to create (cheaply and quickly) a form where customers can get a car insurance quote. The form will need to have quite a few backend integrations. For example, vehicle reg number input should fetch car details (from an external API) and display them to the customer. The form will also require quite a bit of logic. For example, the ability to add additional drivers and ask about claims if they have had a claim in the past.  Would Typeform be able to do this? Or, rather, are there other solutions out there that would suit my needs better? Or is Typeform the best solution for my needs? Thanking you in advance. Dino

Hello,I’m using the Typeform API and when I use typeform.forms.get('myformid') it brings a lot of properties, even is_public = True, but the form is disabled. Is there a way to get only enabled forms?

We have a form that has a few questions that are multiple choice, when the form is submitted we want the selections to match the custom fields in ActiveCampaign. There is a native integration which would work, BUT it is only able to be run once per contact and in our situation a contact may enter this form multiple times so I am going through Zapier.The form is submitted and Zapier parses the data, and I match all the fields. For the multiple choice responses the data comes in as a comma separated list, but to add it to ActiveCampaign the selections need to be double piped (||). I have Zapier replace the comma with the double pipes, but it looks like there is a space left between the responses.As an example, the data coming into Zapier for a multiple choice response may be Answer A, Answer B, Answer C, Answer D. I then replace the comma with the double pipe so them my data looks like Answer A|| Answer B|| Answer C|| Answer D but this left over space is causing only the first entry to b

I just set up google analytics tracking to our typeform (not embedded) So far two of the leads we got are showing Direct or no source traffic.  But this doesn’t really make sense as we aren’t sharing this typeform link separately, they can only find it on a page of ours. I also tried this myself by using google to find the page and clicking on the link so the landing page should be /embed/ the source organic / google but it still shows direct / no source Is there some setting or something we need to do to properly track completed type forms?

Hi all,I’m trying to send a typeform link, as a link (e.g. click here) in some text. It’s a google doc / word doc. However, when I attach the document to send to the recipient, it says ‘virus detected’ within the gmail client. When I remove the typeform link, it’s okay and I can send the email. Is this due to the URL? I can’t personalise the URL as it’s already published and I don’t seem to have an edit URL option, but I’m curious why it’s flagging as a ‘virus detected’

Hi, Can you help me with how I embed a typeform into a clickfunnel without any background color. 

Hi there - I’m trying to implement a logic jump based on an NPS score 0-10If the user submits 9 or 10 I want them to jump to a different question that asks them what the product does really well. However once they reply to this I want them to end the survey. However when they submit this response they then get served the other question which is for submissions 8 and below! Any ideas???

I am in the process of creating a Typeform for an NPS score and I’ve read somewhere that it makes more sense psychologically to put the 10 first. Especially once it’s integrated into an email and will be viewed on mobile. Is it possible to change the numbers so they show as 10 to 0 instead of 0 to 10?Thanks for your help everyone!

As you know, so far Indonesia has 268.000.000 population & recently Google Form is the only one exist in Indonesia - since Typeform UI is more attractive - pls add Bahasa in your option Language, thank you. 

Hallo,kann ich hier bei einem Test das Ergebnis den Teilnehmer direkt nach Abschluss des Tests anzeigen lassen, sodass der Teilnehmer gleich weiss wie abgeschlossen wurde? Wenn ja, wie geht es, ich kann es nicht finden. Danke und viele GrüßeSabine--Google translation-- Hi there,Can I display the result of a test to the participant immediately after completing the test, so that the participant knows immediately how it was completed? If so, how to do it, I can't find it.Thanks and best regardssabine

Hello all :) I have created my first typeform, in the preview in my account the background image shows up perfectly, however when I go to the actual typeform link it is just a solid colour background.How do I get it so that the image works on the actual form?Thanks so much!

Hello!I've applied the popover embed code via Google Tag Manager on my website. When I click on popover icon, in specific webpages this icon appears inside the quiz square.Someone have an ideia about what could be causing this problem?It is happening only in a few mobile and desktop pages.Thank you in advance! 

I have a logic flow in place, that is connected to a Google Sheet. The Google Sheet is collecting the data, but I want to add 2 things. See below.These first 5 steps are done and working well:Welcome Legal Disclaimer Input 1 *optional Input 2 *Mandatory Input 3 * ManditoryNow for the hard parts:Review Inputs from above - multiple choice - Go Back / Submit  *Mandatory Feedback page - Here is your transaction ID - pulled from Google SheetsEnding:Thank you - this is good too.Questions:Can I grab the input in steps #3-#5 and only submit in Step #6 after the user reviews? If so, how? If not, can I pull from the Google Spreadsheet to display, and if the user chooses Go Back, over write the existing data?   How do I pull information from the Google Spreadsheet so I can show a transaction id?

Can not open some attachments from form responses. Has anyone had this issue and what did you do to fix it.

Hello!I am starting a coaching business and I want to use Typeform to gather information from my potential clients. I think Typeform is perfect for giving my clients an enjoyable onboarding experience. Before I start building out my form, I wanted to get some feedback on my plans:I want to ask them a series of questions about their lifestyle and preferences, and I plan to use Zapier to add their responses to a database. Am I correct that this is possible?Ideally, upon finishing the form, the potential client would be presented the opportunity to purchase a subscription to my service through Stripe. The part that I’m really stumped on is this: Is it possible to give the client feedback on their responses to the form? For example, let’s say I’m asking someone various questions related to their stress levels. Would it be possible to use Typeform to assess a potential clients level of stress, according to some preset criteria that I have designated? Give the client feedback that their stre

Hello,I am a marketer who creates content for my clients. I want to have a single form where they can choose multiple options for what they’d like to submit then be asked questions based off their series of choices. So my first screen (for example) would be…What would you like to submit?Offers Reviews Images Home Show Info Job Listing Bios Videos Team PhotosI want them to be able to choose everything they’d like to submit from this screen and then the form asks them all applicable questions. They can choose to submit just one thing, or all 8, or just 3, etc. This leaves me with well over 200 different sequence possibilities with their answers.  How would I do that without having to build out logic for hundreds of possible answers? I appreciate the help!

Here’s what I’m looking to do, I wonder if its possible: Set up a membership form incorporating uploading selfies and IDMove that data to a database that can handle it (I currently use Convertkit but restricted what it can process)Give each dataset a QR code (one per person subscribing)Send that QR code to the subscriberRecall that data in a ‘pretty’ way upon scanning that QR code I can do the first thing no problems thanks to Typeform but after that I’m struggling!!!  Any ideas? Chris C