Typeform conversations

Hi, I’m going to buy a premium account, but my plan is to use it just 6 months. What will happen to my survey when I go back to basic? I’ll lose the access to the survey?

Hi there - we are wondering if we can recall extensive, multiple entries of  information from a spreadsheet with unique identifiers for personalized responses. Can this be done? 

Hi,I have a typeform where it is impossible for me to remove redirect on completion. It asks me to upgrade my plan which I don’t want and don’t need to. I can’t publish either because I would need to upgrade.Any workaround? Didn’t find anything and can’t find a way to contact support. Can’t change it, can’t publish… This could also be due to the fact I am working on a duplicate from an old typeform in the classic builder that I now moved to the new builder. Thank you!

I’ve faced the issue that new layout doesn’t support hidden fields the way it was in classinc layout. I’m wondering if this option is completely gone or it’s moved somewhere else. I’m trying to find an effective API connection to my website. 

Something that I really like when using a platform is the support, but out of the community, it’s almost impossible to contact support. I already send 2 or 3 e-mail and I don’t get any response… I was using Jotform, they charge me $30 USD a month, but Typorfm looked nicer, anyways I can’t send people to different URL’s depending on their answer, I couldn’t try that option without upgrading my plan, so, that’s what I did, I upgraded it and I realized that it is not possible. So, I haven’t used my form anywhere because it doesn’t work. I would like to get a full refund... I upgraded my account yesterday around 3 or 4pm...Please help me. Thanks

How can I increase the opacity on the Welcome Screen description? It’s not 100% and it’s a bit tough to see with the image I want to use for a form. 

Hello, I am looking for a solution to track Typedform forms GRPR compliant in Google Analytics. The special thing is that I only want to track users who have previously agreed to allow GA cookies on the website. With Typeform's built-in GA tracking, I haven't found a way to turn this off for specific users. Is there a way to control the Google Analytics integration via Javascript from the outside? Or is there another solution offered by Typeform to track users GDPR compliant?  

How can i publish on Instagram? Is it possible with the free version?

Is there a way to download a full feedback results with each question in complete graph?

Does Typeform allow Respondent to type their own comments

I’ve been using the New Builder recently and much prefer over the Classic Builder… However, I can no longer see an option to build in the New version and the default is Classic again. The only way I can use New Builder is to duplicate an older New Build survey and then amend - which isn’t perfect as my surveys are always so different. Have I missed something? Can someone help me resolve, please? Any help much appreciated. 

funciona la plataforma en español?

Hi! Is it possible to adjust the code of a typeform popup so the popup is only showed once to a visitor of a webpage? 

Hello, I want to change my main email but it does not let me and I get the following error message.   

Hi, Would it be possible to redirect respondents to a different question if they are using PC (and not mobile)? For example, we can redirect mobile users directly to our mobile app (in order to assign them points to “thank them” for their response), while I would need to add an additional question before the Thank you screen for PC users for them to manually enter their email address (in order to be able to recognize them and assign them points afterwards).Any idea how we could manage this? Thank you so much for your help! Sophie.

Hi,We do not have access to the owner’s account.How can we delete responses from a form ?When we try it, we have this message :“Only workspace owners can delete resultsTo delete this response, you’ll have to contact the workspace owner. We hope you’re on good terms.”Thanks,Regards,

Hi there, I will ask the email to participant and want them to introduce it twice to avoid typos. How can I set up that both questions/fields are exact match? Thanks in advance

Is there support for SSO -oAuth in typeform so that it can be seemlessly integrated in my company website.?

I received the email notification that I had a result submission.  But the answers are not showing up now in my results chart. These 3 were there before this new one.

My Survey Design does not carry forward once I link it to my website - it goes to the default setting though I have created it and see correctly on the Typeform platform

Hi everyone! Pretty simple ask yet I cannot figure this out…. I am looking to include a question (one slide) asking for both email and phone number IN that question. Without using Short or Long Text, is this possible? Thank you in advance!

HI! I am having a problem publishing my typeform. I have an essential plan (3 logic jumps per typeform included) and have 2 logic jumps in my form. When I try to publish I receive this message:This typeform uses trial features that aren’t on your plan. To publish it, upgrade your plan or remove these trial features:Logic Jumps (3 per typeform) Does anyone know what the problem might be?Thanks! 

Is there a recursion detection that stops infinite loops from happening? Warning - long, complicated post ahead:I have a survey where the logic is something like this: Choose a,b,c,d,e,etc... if ‘a’ is chosen, jump to dropdown 1 and answer the next 5 dropdowns after it. On the last dropdown (dropdown 5) there is a logic statement that sends you back to the choose a,b,c,d... slide. Then you have to pick a different option which will bring you to a new dropdown set. I want this to occur three times and then when the variable that I’m incrementing becomes 3, I end the survey by jumping to the last slide.The problem is that this is failing after it jumps back to the choose a,b,c… slide for the second time. Instead of jumping to the second set of dropdowns, it jumps to the last slide.I’ve tested this using a much simpler setup with two slides looped together, and it looks like there’s either a bug or some kind of recursion check because they stop looping after the second time as seen above.

Hi how do I stop people choosing an option they have previously chosen?

HI, I use to have an other account and I need tu unsscribe, but I don´t have us or pw. who can a talk to?