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Integrate your videoask

Integrate your videoask

Connect your videoask with other tools and apps

144 Conversations
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144 Conversations

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Jackie MuscatExplorer

asked in Integrate your videoask

Dan LSharing wisdom

asked in Integrate your videoask

Looking to fire a Google Tag for lead submit event

Hi I’m looking to setup a trigger when someone submits a lead. I found this like with different videoask events: https://www.videoask.com/help/tracking/360050394351-connect-google-analytics-google-tag-manager-and-facebook-pixel And was wondering what the trigger in GTM should be to pick up the lead submit. This image below is how the trigger is currently setup to pick up when someone ONLY submits a lead. IS this the correct setup with the “Custom Event” trigger type?

1 year ago

czteam1Explorer

asked in Integrate your videoask

Greenscreen video is also supported?

Hi, the greenscreen video is also supported? if I would like to have a transparent video with my "avatar"? Thank you :)

1 year ago

crzentzExplorer

asked in Integrate your videoask

Landscape to Portrait flow for each step / transition is showing & looks clunky On iPhone 13ProMax

When I test my video ask, you see briefly the landscape video before it flipped to responsive. I know there was a bug fixed pushed from what I was told last month, but it appears that didn’t fix it on this device - I was just looking for an update on if a fix is in the que or if I have to just deal with the sloppy and launch? Here is a sample

1 year ago

Dan LSharing wisdom

asked in Integrate your videoask

Getting blank response in VideoAsk webhook

Hi Team, Our webhook was working fine till 2nd of October but after that we are getting blank response through the Webhook URL for all videoAsk pages.Please look into this as a priority and let us know your feedback on the same.Thanks

1 year ago

JayneDoeExplorer

posted in Integrate your videoask

VideoAsk COPPA

I would like to know if there is a VideoAsk Kids, Safe Mode, or another option that is COPPA compliant. I would love to use VideoAsk for direct-to-youth engagement but lack of disclosure around COPPA is a barrier.

1 year ago

DominicExplorer

asked in Integrate your videoask

Disable VideoAsk Response autoplay

We’re embedding response videos into our app and our users have shared that the autoplay functionality is distracting. To be clear, the audio is not playing, but the video plays without sounds as soon as you load the page. We tried removing the autoplay attribute from the iframe code, and when we did that we occasionally see an issue with the play button not appearing at all, so I’m wondering if there’s a better way to display the video thumbnail instead of the video itself until the user clicks on the video.Example embed:<iframe title="Shared video" src={url} allow="encrypted-media *; fullscreen *;" className="w-full rounded-md aspect-video" />Example page: https://app.dev.learnexusdev.com/talent-profile/5146Loom demonstrating the missing play button:

1 year ago

JasoonExplorer

asked in Integrate your videoask

Submitters should be filtered out if their submissions are incomplete

Hello Everyone! Our organisation works with various brands. We consistently explore and find out new customers and new clients. We have arrangement a VideoAsk to get familiar with a portion of their image inclinations.The reactions are then shipped off Google Drive where we have a couple of robotisation arrangement to create a brand profile. Nonetheless, in the event that we get a fragmented accommodation (because of a client leaving the page prior to finishing), it breaks the computerisation.Is there a way that we can sift through the inadequate reactions (utilising labels or potentially zapier) so just the total reactions are shipped off Google Drive? I would like to discuss this more here.

1 year ago

Ben WalshExplorer

asked in Integrate your videoask

Black Embedded Iframe

Hey community I just dropped my VideoAsk flow onto my homepage - but in the iframe the video element is blocking the image in Chrome and Safari, and as it has a black background.https://darkside.ltdLooks like it’s some sort of CSS bug.Now I’ve run into problems like this before by using meta colour-scheme for native darkmode UI components.<meta name="color-scheme" content="dark light">So I removed it.No idea what it could be, totally ruins the whole thing.

1 year ago

Tim SExplorer

asked in Integrate your videoask

Filter out incomplete submissions

Our company works with a number of different brands. We have setup a VideoAsk in order to learn some of their brand preferences. The responses are then sent to Google Drive where we have a few automations setup to generate a brand profile. However, if we receive an incomplete submission (due to a user leaving the page before completing), it breaks the automations. Is there a way that we can filter out the incomplete responses (using tags and/or zapier) so that only the complete responses are sent to Google Drive?

1 year ago

MaudExplorer

asked in Integrate your videoask

How to use Embed on own website with variables

Hi,We’ve embedded the video code onto our website and we also want to pass trough the variables that we use in the video. What we currently have is https://website.nl/action/#contact_name=Test. But it doesn’t show up in the video. We are using this embed script:<iframe src="https://www.videoask.com/XXXXXX"allow="camera *; microphone *; autoplay *; encrypted-media *; fullscreen *; display-capture *;"width="100%"height="600px"style="border: none; border-radius: 24px"></iframe>

1 year ago

stanleydenmanExplorer

asked in Integrate your videoask

Understanding "Results"

I do not understand how to read the “results” page. When I look at my first ask, it appears that the majority of users click “How do I qualify for social security disability benefits”. But when I look at that ask, “Qualify” I get a response of “This step has no answers yet”. I don’t understand. Is this saying that everyone who went to ask “qualify” abandoned?

1 year ago

Stephane AlberthExplorer

asked in Integrate your videoask

Using iframes - linked video asks always open in new page

Hi all,Quick question that I need to finalise my POC here. I am wanting to implement Videoask within my webpage, but as I need to go from one video ask to another (longer, more complex interraction), I need the video asks to open in the same iframe. Normally by default this should happen, but here I see the video ask ALWAYS opens completely replacing the page it was originally embedded into. Can anyone help? Is this linked to how Video Ask has coded the link? or am i missing something?I am simply using the iframe code generated by video ask. Best,Stephan

1 year ago

sonikjimExplorer

asked in Integrate your videoask

I want to use videoask embed in nextjs

I am trying with provided javascript method but I am not getting required output. I am using this code in useEffect hookwindow.addEventListener('load', () => { window.videoask.loadModal({ "kind": "widget", "url": "https://www.videoask.com/flhsisbiv", "options": { "widgetType": "VideoThumbnailSmall", "text": "Primer entreno gratis", "backgroundColor": "#D3FF54", "position": "bottom-right", "widgetTarget": 'body', "dismissible": false } }) })But output I am getting is like image below its appearing bottom left of the page.

1 year ago

Gabriel GabrieExplorer

asked in Integrate your videoask

How to pass a Typeform hidden field to a VideoAsk that is within the form?

I have a Typeform with VideoAsk questions within the form, for example: Questions 4 and 7 out of 10 questions are VideoAsks. The Typeform has a participant_id as a hidden field that lets me identify who answered the form (need this for my application).As you may know, VideoAsk responses are not embedded to the Typeform Response, instead they are saved to VideoAsk. Here is where I want to pass the participant_id so that in my VideoAsk account I can see the ID and identify which participant it came from. Please help :(

1 year ago

Jake BoylesExplorer

asked in Integrate your videoask

Restarting on mobile

We are having an issue where our videoask will restart if it gets close to the time limit. However, its only doing that on mobile. Is there a reason for this?

1 year ago

DominicExplorer

asked in Integrate your videoask

Email address confirmation alert

We use Videoask embedded in our application to allow applicants and employers to exchange questions and answers. Today one of our candidates hit a screen asking her to confirm her email address.Hi--I am attempting to record a video, and hitting something unusual. The record window was flashing on and off, then a new notice window popped up saying it was sending an email to verify my access? Could not complete video recording. This is the first I’ve heard of this and as you can see in the screenshot, there is no email included. It says “We have sent an email to .”Is this a bug? Anyway around it? I’m concerned it’s going to hurt her ability to land the job if she can’t respond to the employer in a timely manner.

1 year ago

TimurExplorer

asked in Integrate your videoask

Edit form with API

Hello there, I'm trying to figuring out the API and I've got some problems. How do I change questions in the form? I mean remove / rearrange.I think this endpoint should do that: https://api.videoask.com/forms/{{form_id}} and I can see that it's being called when I change form from VideoAsk app. But I'm not sure how to do it (what parameters should be passed). So let's assume I have form with questions:[1, 2, 3]If I want to change it to be:[3, 2]What request should I make?

1 year ago

Stanley DenmanExplorer

asked in Integrate your videoask

Measuring videoask abandonment

I have 2 videoasks set up - one in English and one in Spanish. The end of the sequence is that they schedule a consultation with me on calendly. I am getting now a lot of notices of interaction and very few appointments set. I wondering about how I can assess what is going on. I would assume we have users abandon the flow. A few questions: The notice of interaction. Is this the page where the user last was? The button -the answer -highlighted: is that the users last interaction? Is there any kind of redirect on abandonment I can do? For example, redirect to a page saying, “would you just rather talk to us by phone?’” or something. is there a way I can better measure abandonment?Thanks

1 year ago

Jeanne DimmickSharing wisdom

asked in Integrate your videoask

Zapier integration with Google Drive and VideoAsk

Hi there. I am trying to set up a basic zap to upload any videoask response videos to Google Drive. Any idea why I can’t get any of my VideoAsk response videos to upload to Google Drive? I have the Zap live, and I have added new responses in VideoAsk, and I have set up many Zaps before, so I generally know what I am doing. I tried creating the zap from Zapier, and I tried deleting and kicking it off from within VideoAsk. What is the proper ID to use to pull the actual mp4 file of a video response over to Google Drive? Wondering if I am pulling the wrong item. I have Zapier tech support working on this as well. Appreciate any assistance.

1 year ago

Boris BelousExplorer

asked in Integrate your videoask

Integrate VideoAsk using Make Integromat

Hello community. I am using VideoAsk in Make/Integromat. I was wondering if anyone tried to use a “Watch Form Response” module, but with the Form ID input being provided into the module from another module, rather than specified explicitly. My issue is that I generate VideoAsks automatically through another Make scenario. For every such added VideoAsk, I also would like to add the “Watch Form Response” scenario, but the Form ID isn’t known at the time “Watch Form Response” is being configured. I basically need to dynamically feed it the Form ID of the new Videoask, after it has been created. How can this be done? Thank youBoris

1 year ago

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