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Share your typeform

Ask about sharing your typeform with your audience

  • 734 Conversations
  • 2,820 Replies
730 Conversations
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ElloemExplorer
asked in Share your typeform
Mobile embed not displaying correctly

Hello,My quiz isn’t displaying correctly on mobile. I’ve tried both selecting “full-screen on mobile” on and off.When full-screen on mobile is enabled, the questions are cut off at the first line.When the toggle of the full-screen on mobile is turned off, the questions are displayed but because the number of selectable answers is quite long users need to scroll down and answers are cut off and you aren’t able to select next to go to the next question.The full-screen has the better user experience, so I would prefer to use that option, but how do I stop the question from getting cut off at the top? Thank you!

996
mathio-tf
Typeform
S
sidzenExplorer
asked in Share your typeform
Respondents are getting an unknown error

Respondents keep getting this error on the last question “Sorry, something’s wrong. Refresh the page and try again. We’ll save any info you’ve already entered”People are able to respond without any errors - but a few are reporting the error above no matter how many times they refresh the page.How does one troubleshoot an unknown error??

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edform2024Explorer
asked in Share your typeform
Why is my form closed if it says it's open?

I even tried to duplicate and open but it still says the form is closed.Is it a bug? Am I doing something wrong?  

222
Grace
Community Team
L
Lola AkindeleExplorer
asked in Share your typeform
Typeform embedded in email not displaying correctly on mobile

Embedded my typeform in an email (customer.io) but it’s not displaying correctly on mobile views.Desktop view:  Mobile view:  Please, how do I resolve this? 

382
mathio-tf
Typeform
A
Arhs GroupExplorer
asked in Share your typeform
Why can't users finish their subscription?

 

143
Liz
Community Team
P
paul-omajExplorer
asked in Share your typeform
Passing hidden fiels from one typeform to another

Hi, I have a first typeform where i collect the email through an hiddenfield : https://w8jfucyghzc.typeform.com/to/QEekctMoYou can access this typeform on our website or from an email, and everytime it should get them email.When you end the typeform, we let you know that you can have access to another typeform : https://w8jfucyghzc.typeform.com/to/AUGYC3Ju#email=xxxxxThis other typeform is also accessible from email and website, and get the email.But I would like to pass the email hidden field from the first typeform to the second (and to keep the email hidden all along). I created this link that I put at the end of the typeform, but it does not seem to work :  Thanks a lot for your help,Laurent

161
Liz
Community Team
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Fikri38Explorer
asked in Share your typeform
Long question keeps bouncing

I have an embeded form on my site. This specifik question keeps boucing, because (i think) it's too long. Although, I have another question (contact info) which is even longer, this one is working perfectly fine. The height is set to auto. Tried 100%, but that made caused most questions to scroll, which it didnt on auto. So I don't prefer that option. Here is a video where u can see its bouncing on one question but not on te question after, which is even longer in height. Project — Kapwing

393
Liz
Community Team
D
Dominik_KaufmannExplorer
asked in Share your typeform
Best Email marketing tool to integrate with Typeform

I have created a survey using Typeform and need to distribute it to approximately 2500 email contacts. Can anyone suggest the most effective tool for completing this task, whether through integration with Typeform or independently?

452
Grace
Community Team
T
TessakbExplorer
asked in Share your typeform
Meta preview images is not shown correctly on LinkedIn

Hi,could anybody help me with the following issue.I updated the meta link image a week ago. Still the correct image is not being shown when I want to share the typeform on LinkedIn. It still shows our old logo, which obiously we don’t want to share anymore:) 

14511
Veronika
O
OrangeCoExplorer
asked in Share your typeform
Multiple forms per entity

Hello everyone,I could not find the FAQ on this, so pardon the elementary nature of the question…For the paid Plus or Business version...you are not limited to the number of forms or the number of *referring pages* at the end of the form experience, correct?We understand that limits are based on responses.We as because If we are attending or hosting more than one recruiting event in a day can we want to confirm that we can have separate /unique forms set up for each event at the same time. Thanks,Michael

331
Liz
Community Team
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nickjmasonExplorer
asked in Share your typeform
Tracking who sent a survey

I have a sales team sending out surveys through Typeform as a method of qualifying clients.I’ve built an automation which imports responses into our CRM, however, the sales team would like a way to identify which team member sent the survey to which respondent, so that they are able to follow up more easily.Is there a way to do this?Ideally, I’d like it so that if Jonnie sends out 6 surveys, and Jane sends out 12, there is a way to automatically delineate which responses correspond to which team member. Thanks!

895
Liz
Community Team
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lhharrysExplorer
posted in Share your typeform
Hey!

I’m doing a project about the unfolding crisis in Gaza rn… I’d appreciate it if you guys could take a minute to help me and answer my quiz.It’s not supposed to take longer than 5 min. Thanks.The survey

341
James
Community Team
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steveExplorer
asked in Share your typeform
Can I change the thumbnail of the Typeform when I post a link?

When I send “link” of my Typeform out on FB or other places, I get a very generic thumbnail. Looks like this. (below) Is there any way to modify or customize this?  

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W
wsigparisExplorer
asked in Share your typeform
Link after payment

Hi! We’re setting up a Google ad campaign. To track sales we need to give the URL that the user sees when he completed the payment. However, it seems to be the same URL on the end screen and before payment. How can we solve this problem? Thanks!

161
Liz
Community Team
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Romy MerchyouExplorer
asked in Share your typeform
Is embed as CHAT option no longer available on Typefrom?

Hi guys,we are new to Typeform and struggling with the embed in a web page option. We were hoping to embed the typeform as chat. Based on some older youtube videos by Typeform this option used to be available. Unfortunately now the closest option to a chat is a so called “Popover”, however it is not the same experience as chat. Can you please advise us on how to actually turn the Typeform to a chat-like experience? We do not want to incorporate AI at this point.Any ideas? Is it still possible?

381
Liz
Community Team
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bKash ResearchExplorer
asked in Share your typeform
Regarding the update of URL and Save Option

I have prepared a Questionnaire and shared the URL with respondents. Now I have added a new question and clicked published but the previous link doesn’t show the new question, what can be done to resolve this issue? I have noticed sometimes questions are not saved while making the questionnaire, so is there any way to manually save questions?

312
Grace
Community Team
S
SoundWayExplorer
posted in Share your typeform
Typeform does not make cancellation easy

I have followed the instructions as described but when I go to Typeform - Account   there is no option to cancel.  Seems rather problematic….

121
Liz
Community Team
R
roimetricsExplorer
asked in Share your typeform
Line at the top of embedded typeform?

I have a border/line appearing at the top of my embedded typeform (right below the logo) that should not be there. It looks almost like a header for a question group that got cut off, but I cant find any way to get rid of it. 

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F
FlextheticExplorer
asked in Share your typeform
Redirecting URL

I am not able to use the redirect url feature after upgrading to the basic 100 responses membership. When I click the link to upgrade again to use the service it says it available for the plan I upgraded to. How do I correct this problem?

271
Liz
Community Team
W
winchSocializer
asked in Share your typeform
Page linking

So not sure I know the answer to this one but sure someone in the community will do. Is there a way to link to a certain page in a form so i.e. so if I wanted to direct user to a certain part of my form say page 4 for example - this is just for an form that is giving information (portal) and takes in no actual data.Thanks if anyone knows. Ian

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Nell100
Nell100Socializer
asked in Share your typeform
Creating a successful embed code using another's example

Hi there, I’m trying to have the Typeform I created embedded in my company’s website (to complicate things, I don’t know if it’s a WP site or other).I used the embed code for “General embeds” as follows and it wasn’t successful:<div data-tf-live="01HGS5N5HTTKN830HAB89WFZ1Q"></div><script src="//embed.typeform.com/next/embed.js"></script>Another colleague successfully embedded his Typeform in the same website using this code:<div id="survey"></div><div data-tf-widget="jN0ujUZg" data-tf-opacity="100" data-tf-iframe-props="title=NIS2 Preparedness Self-Assessment" data-tf-transitive-search-params data-tf-medium="snippet" style="width:100%;height:570px;"></div><script src="//embed.typeform.com/next/embed.js"></script>Based on my colleague’s example, what code should I use?Thank you.

54412
Liz
Community Team
R
Ryan MaloneExplorer
asked in Share your typeform
Redirect to another registration form (not requiring data entry)

Hi there - we have an old training course registration form that a range of groups have used for a while. We now need them to complete a new course registration form instead.Is there anyway that Typeform can immediately redirect a user to the new form immediately (i.e not requiring them to actually go into the form and enter anything). Kind of like a URL redirection?We have provided the groups with the link for the new form, but some might slip through the cracks. Thanks!

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annaesticExplorer
asked in Share your typeform
Problems uploading files in a form

Hi AllFirst of all, I‘ve been testing the bellow issue and checking if some related issue has been raised before.. but i didn’t manage to find the problem and solutionI have a form with two attached two files.Normaly is working properly, but some users reported the same issue … Once the file has been upload a error message appeared ( the error message shows a dog, sorry i don’t have more details ) and they are not allowed to send the form. I didn’t manage to simulate the issue, even with the same file. But, sure there is something wrong. 3 people send me the issue.My question isHave you reported any issue related?, like wrong name of file, problemes with some browser o something like that?Thanks and sorry the few informationAnna  

613
Liz
Community Team
Ahmadfraz
AhmadfrazExplorer
posted in Share your typeform
Videoask To make.com

Hey, I have a Videoask which contains multiple questions, so I want to send these responses to the GHl via Make.com. Now the problem is that in the action of lead connector it shows only answer of one question, is it possible that we get all the answers in the action of lead connector. Thanks 

264
Grace
Community Team
I
InsiderSocializer
asked in Share your typeform
What is the difference between widget and live?

Hi all,Can anyone help me understand the difference between using the “widget” versus “live” code? (I haven’t given examples of actual typeforms) <div data-tf-widget="NbxNK7aN"></div><div data-tf-live="01HMD3SMW7914BXS6Z11S5FMz2"></div> Happy to be pointed to an article because I can’t find one that differentiates the two for embedding.

1895
Liz
Community Team

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