Typeform conversations

Hi, wondering if someone has had this experience or a possible explanation? Many thanks!We have a Typeform questionnaire, and when people submit  it, we web hook the answers on our back end.  So the answers appear on the Typeform results tab, as well as within our WordPress backendThis morning we had someone complete the Typeform (presumably), as we saw it on our WordPress web-hooked backend, including his name and email and some other info entered. But...and this is the odd bit! We could not find his form submission in Typeform results/answers.  Has this happened to you?  Would love to understand it.  Cheers,Bela 

Gostaria que em algumas perguntas tivesse o nome da resposta selecionada na questão anterior. Isso é possível? --- Google Translation ---I would like some questions to have the name of the answer selected in the previous question. It is possible?

This may be a dumb question, but is there a way to import forms from one Typeform account into another? Thanks I’m new to all this :) 

I embedded a Typeform in an Angular component using the vanilla sdk: https://www.npmjs.com/package/@typeform/embedapk-standard successfully.However when I try to access an Angular service from within the onSubmit callback function I get the following error.ERROR TypeError: Cannot read properties of undefined (reading '_authService')Here's the code:export class OnboardComponent implements AfterViewInit { @ViewChild('formContainer') formContainer:any; constructor(private _userService:UserService, private _authService: AuthService) { } ngAfterViewInit(): void { createWidget("<<Form ID>>", { enableSandbox: true, container: this.formContainer.nativeElement, onSubmit: this.formFilled, }); } formFilled() { this._authService.currentUser$.subscribe(user => { this._userService.setUserOnboarded(user); }); }}Any ideas of how to fix this?

When I share the link to my typeform a 3 year old image pops up that no longer fits my brand. This image has not been on my type form for over 2 years but continues to be what is shared when i share this link. How to do I get it to change?!?!?

Hi all, I have a question.I am using typeform as a requestform for services. One of those services is to retrieve a printer from the customer for example. I am wondering if there is a possibility to repeat questions for when it comes to more than 1 printer?So when 1 printer has to be retrieved, the user must enters brand, model and serialnumber. When the user indicates that more printers are involved these questions should be repeated.

Hello typeform team,I would like to integrate a typform in my product (by an embed link)Then some user will use it in my product. Do you know if we can prepopulate data from my product to the type form (name of my user for example) .. ?A the end, when the user finish  can i get all the data to use it in my product ? I woulk like get the score of a quizz for each user.Thank you for your support.

How might I move several Typeform surveys to completely different account with different login and password.  I can’t figure out how to ask a rep at Typeform.  

Hello!  Does anyone know how to delete forms you don’t want anymore?  I’m trying to organize my stuff.  ;)

How can I refund and cancel a subscription I got just now? It was a mistake.I want to give up the purchase

Hi allI wonder if someone can help: I’m surveying 1,000+ school students to ask them what they think of their chosen study subjects. See screenshot below. Students have 3 subjects each Across all 1,000+ students there are 100s of combinations (e.g. English, Maths, History).  I know what subjects each student studies and can embed them in the URL as hidden fields What I can’t work out how to do is then present each subject as a line in a 3 Row Matrix.Any idea how I do this or recommendations of other survey providers who do have this feature if it can’t be done in TypeForm?Thank you in advance for any help.Charlie  

Hello thereI would like to have an opening question in a survey that asks something like the following:Think about what might constitute a typical working week for you. What are the four main things your week would consist of?​​​​​​Ideally, the respondent would have four boxes they could populate, though could make commas work.Then I’d like to use each of these in the logic flow of the next questions:e.g. Thinking about X, how do you feel this work is best done?Is this doable?CheersJohn 

Hi,This is Santi.I need to deactivate my subscription for a month and activate it again later.I need my form and its link to keep working when it is activated again.Is this possible by downgrading to a free plan?Thanks!

Hi there, I am new to typeform and am making it work on my own - so far.What I want to achieve:Collect numbers per country. Only for selected countries.That I have achieved. Example, someone ticks France, Germany, USA and Japan they will be prompted with entry forms for each of the ticked countries and not all the others. What is missing:I want to repeat the above for a previously selected group of people, e.g. “business man”, “sales man”, “worker”, “taxi driver”, etc.So, if someone ticks “worker” and “taxi driver” and in the next step selects (e.g.) three countries they should see 6 windows (3 countries for “worker” and 3 countries for “taxi driver”).(the above is an example, in total I have 19 stakeholders and 22 countries) I started with question groups but am unable to get it right.Anyone here who did something similar and can share an example? Thank you very much,   Tim

Hi!On Windows I can't see the videos embedded in a typeform in motion (on MAC I can). It can be verified in this example: https://historia-bolsalea.pagedemo.co/ where the welcome screen already contains one(but I have tried different videos and ways to embed)How can it be fixed?Thanks a lot!

Hello.We are trying to track typeform leads conversions on facebook, for this I’ve already added our FB pixel to typeform and event is being received on FB.My issue is that we have multiple forms for specific campaigns running on embedded forms on our landing pages so I created a custom conversion on FB listening for the FormSubmitted event of Typeform. Unfortunately this conversion will track all events on each form without distinction.For this, I would like to add rules to the custom conversion based on the URL but this works on the base URL only.ie: If my Landing page url is https://www.domain.com/fb/form-a , and y add the convertion rule to match URL contains “fb/form-a” it wont track the conversion but only if I set the rule to URL contains “www.domain.com”Why the FormSubmitted event is sending only the base URL instead of  the full URL to FB? Is there a way to send the full URL in order to create an accurate conversion. Thanks.

I’m deploying a single form on a client site that contains multiple products and dynamically populating a hidden field to ensure that each form is product specific. That’s all well and good and working just fine. I’d like to utilize a design layout that contains an image, but that image would need to dynamic as well so it shows the image of the product that the user clicked. Is that possible?

Hi,I am new to the “survey scene” and trying to understand how to use this best for our use case as a business. We need to send a survey out to customers and somehow be able to tell who we went the survey to. I imagine that the Meta Data Tags for the URL are the way to do this but I’d like to be sure before committing to a plan. I picture this: URL for the survey is created. I have to manually (or through a process provided through Typeform) enter an ID for example, so when the survey is returned, I can link that ID back to a list of customers. Something like ID=1 is customer 1, ID=2 is customer 2 etc. Can someone confirm I am understanding this correctly and if not, is there a feature that allows me to do this? Nathan

Hola que tal, tengo una duda respecto a los campos ocultos, no se muy bien donde se encuentran y cual es el procedimiento, ya que necesito el servicio de paga pero necesito entender algunas funcionalidades, quedo atenta por favor me puedan ayudar, Gracias!  -- Google Translation --   Hello, how are you, I have a question regarding the hidden fields, I don't know very well where they are and what the procedure is, since I need the payment service but I need to understand some functionalities, I am attentive, please can you help me,Thanks!

Hi Gurus,Need some nudges on this situation:I am conducting a research wherein the participants will answer a few questions which are binary ( True and False) but I have an additional button on same page which says “more info”. I want to measure the effect the “more info” on the overall test results, so I created another variable which is incremented by +1 whenever someone clicks on more info ( and the more info slide’s logic takes them back to the parent question later).However, I get 0 count on the variable that gets populated by clicking “more info” , is it because the logic jump takes the participants back on the same page which eventually gets answered as “true or false”.Appreciate guidance on this :)

Hi all,  I want to add a survey to a website of an animation film festival. But I only want to show the questions to people who have not filled out the survey yet. And I would also like the option to have them say no and not showing the survey again. How can we make this happen?  Thanks for your feedback, Kim

Hi all. i accidently signed up for a basic yearly plan and I need a higher tier, but there is no way to cancel a yearly membership. What should do I do. 

I need to collect questionnaire data which is anonymously separate from the respondents supplied email address.  Ideally they fill out a single survey and the resulting reporting is of only email addresses and the reponses without any ability to connect the data (university research privacy).Is this possible without creating two linked surveys?Thanks

There are a number of forms hosted Typeform that are used to make requests to abide by a country/state’s out-op compliance legislation. Is it possible to automate submissions to these forms and if so, what is the supported mechanism?

Dear Typeform,We are wondering why, let's say there are 3 questions.. How come the question number 2 has higher number of views/reactions/engagement than question number 1? Don't all respondents have to go through the first question first? Thanks.