Typeform conversations

Help! I made a new quiz and it semmes that the tag connecting with mailchimp does not work. In Typeform the mailadres and contact is stored but it does not sent it to the list in mialchimp and so the journey is not activated. This is only with ‘old’ mailadresses used in previous quizes. With a fresh/ new mailadres Typeform sent them to mailcjhimp with the right tag and is imported in mailchim and the journey starts.  Who nows what the problem in typeform is and how we can solve it?i have already deleted all the mailadressen in typeform from previous quizes but it still does not work. 

Is there a way to change the order of my answers in a quiz by just dragging?  Really don't want to have to reload.Creating a style quiz and would like the answers to be mixed up a bit in order.

I have had a premium account for several months but need to move to the free version due to difficult financial times. How can I do that with my current form? Can I simplify it (no logic) and set it up as a contact form? TYSM!

This morning I woke up and found all the links to the files people upload to my typeform duplicated under a “=Hyperlink()” formula. This used to work just fine. Someone is having the same problem or has any idea how to fix it?  Thank you in advance.  

Why does Typeform show me this text ... "Sorry, you can't access this typeform until its creator says so" after I inserted the Custom Regular HTML / JS code in Clickfunnels:

Hi, I’ve signed up with a gmail email acct and then upgraded to a Plus Plan. However, I need to change my email address to my work one. However, when I try to do that through settings it won’t let me. Can anybody help?

Hello, I have a free account and I was wondering whether the survey will disappear after a month of being published or the responses counter resets but the survey still stays Thank you!

Hello!So, I do have a question (no. 3) that provides a multiple choice amongst:A, B, C, DA should redirect to 7 (and it does)B to 4 (and then 4 to 7 no matter what)C to 5 (and then 5 to 7 no matter what)D to 6 (and then 6 to 7 no matter what)but currently 4 goes to 5 and 5 to 6 then to 7I’ve left the field empty and just populated the jump with the question number.What is wrong in the logic?------All solved. It was and advanced logic issue

I am using typeform to generate leads for local clients. I would like to add a different pixel to different accounts. It appears that if I add a FB pixel integration, it is included for all my forms. I have the professional plan.

I would use the math test -design which I used earlier. Test is ready but I can´t find it anymore from designs. How I can fing this design back to my test?

Hello,  we would like to buy a professional account to use for a project with multiple organizations. We need them all to access the account. How many email address can be linked to the same account (mostly to set up questionnaires and analyze results)

Hy,  i use Zappier to collect the link of a download, but the 3rd app can access to this link, it’s need an authentification…how resolve the problem ?thanks alexandre 

We created a survey for our church where people can select multiple options, including the “Other” category and write in their own answer. When I look at the results, I cannot see what they wrote for their “other” response. It just looks like there was no response at all.  Is there any way to recover that information?  And if not, how can I fix it so I can see the data going forward?  This is in a live survey that’s running for a short time period, so I’d appreciate any help. Thanks! 

Please let me know if I can apply my branding to any typeform?

Hello team!So my question is related to this article: https://help.typeform.com/hc/en-us/articles/360029583611-How-to-add-Google-Tag-Manager-to-a-typeformMy purpose is to track typeform forms submission. So here are the steps to follow (I guess):Connect typeform to GTM Create a Google Ads conversion tag on GTM Trigger the tag with a custom event, which is “TypeformSubmit event”So far, I’ve done those steps but it didn’t work since my typeform is embedded in my web app, and “the cookies aren’t set correctly” as mentioned in the article.“Note! Embedded typeforms won't work if your cookies aren't set up correctly. You can find some tips about how to set up your cookies the right way here and here.”So my question is:How to set up correctly those cookies in order to get the typeform custom events ? Thanks for your time/help !

is there any other way i can collect payments besides stripe? They do not cater to my country ( South Africa)

Hi is anyone else having trouble on mobile with the dropdown question scrolling to the next question when it being selected? This didnt happen before and only seems to be a new problem

Hi everyone, I’m a little bit bored because i just paid to get the pro version of typeform and i can’t see the buttons to do Ranking and Matrix responses in my research survey.. I specifically paid for those options (and also illimited logic jumps but nvm) so i’m disappointed. Does anyone have an idea?Thanks for helpingJulie

First we thought we had an overwhelming response rate from respondents but it turns out that most are fake (Bots). Yet, the service was cut out as we reached our limitation.  Did that happen to you? Is there anyway we can reach the company so those responses aren’t accounted for as those are fake responses? Thanks!  

I have the professional plan and I’m tryinf to create a multi-language typeform according to the tutorial provided: https://help.typeform.com/hc/en-us/articles/360058731891-Multi-language-typeforms“Have one typeform ask for their preferred language, and with Simple Logic direct people to different Ending Screens. Each one will link to the typeform of their chosen language.”I created one with the multiple choice question of preferred language that would redirect to the survey in their preferred language (I created 3 in 3 different languages). On this introductory survey I also created different endings with different URL (of each survey) but when I’m testing it it’s not working. The introductory survey does not show me the endings nor redirects to the other survey accordingly to the preferred language chosen. HELP!   

Hello, I’m trying to do exactly what is described in the article on Google Analytics; namely, 1. link my Google Analytics account, 2. track events reporting in Google Analytics, 3. analyze results in Google Analytics. I’m confident I am linking my account correctly, since I can see what I assume are embed in on my site’s Google Analytics metrics.From there, though, I don’t see events or the site content described in the article. As far as I can tell, there shouldn’t be any further action needed to enable these events and site content. What am I missing? Does this functionality still work? many thanks in advance!

Hello,I recently joined the community and wanted to see if anyone has created a performance review template that would be willing to share? I would like to see how was this created.Any help or information is much appreciated.

Hello,Do you know if it is possible to create a question where the respondent is able to choose the size of a shape (drag or click and hold) as an interactive and spatially representative way to answer?I was inspired by https://www.ateliercologne.com/fr_fr/diagnostic e.g. What intensity do you like? The longer you hold the more intense the perfume will be... Thanks in advance for your advice, Joelle

Hi, I need to hide the navigation arrows but I don’t see the toggle button in the setting. How can I do ?If you have a solution, it would be awesome !