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I joined Typeform about a month ago, and have only ever had the New builder.Have upgraded to Essentials plan in order to gain access to the File Upload question type for our customer feedback form (we are a tech company)I can’t figure out HOW to access the File upload question in the new Builder.Alternately, I’d probably be fine using the Classic builder to build a form so long as I get access to that question type, but so far as I can tell there’s no way to access the Classic builder with my new-ish account.Help? 

Hi Everyone,Logic jumps are getting the better of me! I’ve created logic jumps for a multiple choice question (you can select multiple options). When I test it it works for each of the multiple choice options, the issue lies when you select more than one option on the question, it takes you to the follow on question relating to the first option you’ve selected, after that it jumps the following on question for the next option they have selected. Any ideas?Need to get this live asap so any help is greatly appreciated! 

Does Typeform allow you to send a templated report back to respondents dependent on their answers?We want to create an online questionnaire, and then have a report send back to everyone that completes the survey, giving them a unique score. thanks

Hi I would like to have a logic jump with stripe payment option depending on number of people attendingie how many people will attend , answer 1 , 2 or 3 , logic jump if answer is 1 logic jump with stripe with a 10 e payment, if 2 logic jump with 15 e payment , 3 20 e I can not manage to do it , seems to be possible only to have stripe option once in a questionnairecould you please help me :-) have a great day  

Hello - looking to build-out a question with both selection boxes and dates within the same question answers. To give an example, this would answer the following question - when did you complete A, B, D and G? It’s been suggested to use the ‘Other’ option within a Multiple Choice question but this does not apply to each choice within the specified set. Thanks for the help - really appreciate it!

Hi community!Quick (a little urgent) question to ask: If I have already generated QR code for a Typeform and printed out on sticker labels for my audience, but realised I wish to edit & add questions to the form?Will the QR code change the moment I make changes to the content of the Typeform?Or can I make changes to it & still distribute the stickers and it will lead to the FINAL EDITED form?Thanks in advance!

Hi Typeform community Is it possible to add a text into the form.Let’s say I ask in the form: “Which solution will you suggest to solve the problem you defined?” and I would like the person to start his answer with “I will suggest a solution which...”. Ideally the person can choose to remove the preset text.Best! Martin, Copenhagen

Hi, I’ve got our first Typeform set-up, everything is fine, except that when someone clicks submit, nothing happens, it looks like a frozen screen. We have a thank you page, but once there nothing happens. I tried to add a redirect, but it did not work. How can I resolve this?  Thanks,

Hello all. I’m trying to set up a thank you in order to set up my conversion event on pixel facebook. The thank you screen shows up in preview mode but it isn't showing up on the “real” page.  How can I fix this? 

Is there a way that if someone chooses an incorrect answer in a quiz that it can show them that it’s wrong and show them the correct answer?

  Hi community, I’m facing an issue with scoring for one of my survey questions: Assume the question has answer options A, B, C and Other (survey-taker can choose more than 1 of these options). Ideally, I want them to be scored 1 point for each of the options they choose (including Other) Currently, I’m not able to score Other unless I ascribe a condition to the response itself (e.g. response must contain “big” to be scored)Bottomline: Is there a way to score the Other option as long as it’s selected? For instance, Excel recognizes “” as all-encompassing and includes all text.

Hi, How can we assign points to all type of questions (dropdown, upload, short answer, etc...) and then redirect endings depending on people’s score ?I have the impression that i can’t edit my quiz by Simple Logic (Score quiz) AND Advanced Logic at the same time. That’s weird because in this video tutorial they are doing it : https://help.typeform.com/hc/en-us/articles/360051791392-Endings- Do u have the solution ?Thank you

I am trying to create a survey to identify gifting.  Here is how it works.  There are 12 gifts.  Questions 1, 13, 25, 37, etc. pertain to Gift #1.   Questions 2, 14, 26, 38, etc. pertain to Gift #2 and so on.   In the end, I want the survey to add up the points for each question group. So I want a score for Questions 1, 13, 25, 37, etc. and and a different score for Questions 2, 14, 26, 38, etc.From there, I would be content with a list of scores.  However, the IDEAL would be that the highest scoring group would lead to an outcome.I am new to Typeform, and I get the simple logic.  I think I get the advanced logic, except I don’t want them to jump questions.  I want them to answer all of the questions, and then have their scores be compared showing which gifts are the highest.   Does anyone have advice?I have the paid version of Typeform (but not the highest level).  It is the plan paid annually.

Hello ,I am using the free version of Typeform. I set the “Phone number question” on my survey. When dowloading the answers report, I only have characters as an answer and not the number.  Do you know why this is happening? Thank you 

On the TypeForm sign up page, they have a TypeForm that only loads on HALF of the page. Meaning the form is on one side with all of the questions and it’s own unique background, and on the other half of the screen there’s an Image that looks amazing. How can we do the same in our TypeForms?

Any chance there is a way to change the view of the actual editor itself? The old version of the form builder had the editor/design/logic pane taking up a lot more real estate than the new version. I know I’m an extreme case of size of monitor, but for me I have vast acres of negative space that I don’t need, while I can barely identify my questions because so many of the words are truncated.  

Hi. I would like to include a text ( an explanation ) on two “pages” it only seems that a statement is available. Have I missed something ?

Hi to all,I'm a new member of that community but mostly I'm a new Typeform user ;)Could someone help me to understand if with the Professional Version I can upload a list of customers and condition my survey with that fileds?thanks a lotRaffaella 

Hello everyone,  I have a questionnaire which should lead to 5 different buckets (thank you screens).The underlying logic is that there is a set of questions that contribute to a score (simple addition of score values) which define 4 buckets of score ranges. To lead to the fifth outcome, I would like to combine a the score and a specific answer to a question. We have had hundreds of users using our questionnaire and we have now found out that logic doesn’t work for this mentioned outcome. The logic I am using is if the score value is below 18 AND the answer to question XYZ is yes, then show thank you screen B. (see screenshot)Unfortunatelly, it doesn’t work. Looking forward to hearing your ideas how to fix this issue!Thanks already :) 

We have an arabic survey and I want to change the default text in the here showing (Type your answer here…) toاكتب الاجابه هنا Also, long back the (OK) button text ,, ust under the queston .. used to be edited and in arabic .. now we can’t despite we have the paid version (very disappointing ). Can you please allow us to edit the text of (OK) button toالى السؤال التاليBut the last question button to be انتهاء و سوف انزل تطبيق نفس Also, i found today suddnly the UI/UX of the website has changed while i am designing the survey without further notice. please help asap thanksTanfees

Hi there, I’m building a form where the user has to select, for example, his country. If language A is selected then jumps to the next question. If language B then jump to, say, question 14 where language B questions begin. At the end of every “road”, I need to collect the payment (with the Stripe integration).I’ve noticed that we cannot add more than one “payment question”, how can I manage this flow?Is there a way to set logical jump in a way that, for example, when the user press “continue” on question 10 he jumps to, say, “payment question” 22?Many thanks,

Can you suggest an expert that can help us design a quiz similar to the bearded man quiz? 

I like to give an accent to some parts of my questions with Italic or Bold. However I would much appreciate it if this can be done by short-keys (ctrl +B, ctrl + I, ctrl+U for underline, etc). So far as I've tried this is not an option. Why not?

Hi all, I’d like to show the answers for previous questions on top of the actual question (so user can see what he has answered before) - how could that be donewith typeform? Thank you & Best, Carsten

I’m using classic. I fixed a typo and clicked Publish. Then, I considered turning a “statement” into a multiple choice. I deleted a photo I had in the “statement” to make room. Then, I reconsidered and turned it back to a statement. I DID NOT CLICK PUBLISH.  I hoped my photo would return.  I logged out and back in. The photo did not return. I tried to upload the same photo and saw a message asking me if I wanted to replace the existing photo ...which, makes me believe my original photo is still there. I logged out and logged in. My original photo is still NOT there. I have still not clicked publish. When will the photo reappear (or will it reappear)?  I don’t want to try any other adjustments that might require me to click “Publish” without having an answer to this.  You’d think this would be something easily found in “help”.