Manage your Typeform account

Fiz o upgrade para poder obter 1000 respostas mensais, foi debitado, paguei tudo certinho e contínuo no plano grátis, agora estou sem prejuíz o, preciso desse formulário HOJE Google translate:I upgraded to be able to obtain 1000 monthly responses, it was debited, I paid everything correctly and continuously on the free plan, now I'm free of losses, I need this form TODAY

My client and I are keep getting the following message, when trying to access typeform: This XML file does not appear to have any style information associated with it.

I’m trying to make get a subscription but typeform won’t let me change my billing address country to Canada. need urgent help please!

Hello,  Sorry but URGENT call and no support contact ! We have just lost all our typform, datas, organization, everything !  When I’ve tried to loggin, they are not recognized me as part of my organization !  We are in an urgent and critic time and we must take back all we had implemented. Thank you for any help anyone can give.Benjamin Moreau 

Trying to access Typeform account but no longer have access to the associated email address. The help site says I need to log in to be able to contact help services, but I cannot log in as I don’t have access to the email address or the password reset. 

My credit card has been charged with a subscription, maybe from an account (not sure) which I dont have access to anymore because I resigned from my company. I need the transaction to be reversed and there is no way to contact support. Please contact me on muskanjain7@gmail.com. Its a huge amount and its urgent. 

Hello, today I'm receiving e-mails about webhooks disabling – the e-mails are sent automatically when one of our forms is filled. Please could you help me? Thank you.

I paid for a yearly plan by mistake and want to switch to a monthly plan. Request support as soon as possible because I cannot afford a yearly plan. Submitted a support ticket 40 minutes ago but did not get a reply.

I am reaching out to share a concerning experience I've recently had and to seek advice on how to proceed.I recently noticed a charge from Typeform on my bank statement. This was surprising as I did not agree to any transactions, nor did I choose or upgrade to a paid plan.Upon discovering the charge, I promptly contacted Typeform support seeking clarification and a potential refund, but unfortunately, I have not yet received any response. This lack of communication has left me in a difficult position, unsure of the next steps to take to resolve this issue.Has anyone here experienced something similar? How was it resolved? Any advice on how I can ensure this matter is addressed would be greatly appreciated. Thank you in advance for your help and support.

Was working on a new form when I got a blank screen with the spinning wheel - been like that for about half an hour now. Have tried logging out and back in again. But no joy. Can someone check it out and get back to me.

Hi I’m looking to upgrade to the Basic monthly plan. Does anyone have a coupon I can use?

I’ve been trying to get in contact with Typeform customer support for the past 24 hours to no avail. Is there a phone number that I can speak to someone? I’m trying to get my issue rectified immediately.

I have an annual subscription and wanted to switch to monthly and then upgrade. I would like to test this before I decide on an annual subscription again.But if I upgrde now, the uprgade will only become active in a year's time. how can I change that?

Hello, I would like to transfer someone’s account to mine, as they were the owner of our workspace.I tried to change the e-mail on their account, but since I already have an account, the transfer did not work.What can I do to delete her account (I have their logins) and become the owner of the workspace? Thank you  

Hello, I paid Professional Plan yearly on Feb 8, 2021. However, there were no further plans after that, and today (Feb 8, 2022) Professional Plan yearly USD 420 was automatically paid. I would like to cancel the payment. my account name is pyberry. Plz ​Help :(​my e-mail address is ______@gmail.com​

Hello!  For the past two days, I have not been able to login to my account via Google Chrome browser.  I receive the following error message: This XML file does not appear to have any style information associated with it. The document tree is shown below.<Error><Code>RequestHeaderSectionTooLarge</Code><Message>Your request header section exceeds the maximum allowed size.</Message><MaxSizeAllowed>8192</MaxSizeAllowed><RequestId>WDC72M02PMH5DPCR</RequestId><HostId>J+hbkjYvq36gLNgUzxeSlv04w3z5I+JL0fHXJqgQpXjsDxE6cVlK9P8bxyOQQU33DVGILZ67ZrU=</HostId></Error> Any thoughts/help on this?

Hello I want to change the name of the billing from a persons name to the company name! how?

환불요청드립니다. 1월 19일 59상품결재후 또다시 실수로 1년구독의 531상품을 결제 하였습니다. 두가지 다 취소 해 주시길 바랍니다. Google translate:I would like to request a refund. After paying for 59 products on January 19th, I again mistakenly paid for 531 products of a 1-year subscription. Please cancel both.

Hi! I’m a designer that created this form for a client. Even though his email is on the account, the form inquiries keep coming to me. My email is not listed anywhere on the account. I’ve tried republishing the form. And I’m still receiving them. Can someone please help me so the form inquiries go to the right person? Thanks!

A am the director of a company.A former employee set up our ‘organisation’ on typeform using their company email address.Therefore, their old company email address is the ‘Owner’ of our company’s typeform organisation. So, I desparately need to transfer ownership of the organisation…from the typeform account that is linked to the ex-employee’s old company email...to the typeform account that is linked to my own email. However, back when the ex-employee set up their typeform account with their company email, they did it with the ‘link to social (gmail) account’ route. The employee left on good terms and has helped me to get logged in to their old typeform account so that I can transfer the ownership of the organisation, but even still I am unable to transfer the ownership….From this article: I can see that I would first need to remove the connection to the social account upon login. To do this, you have to click the password reset button when you try to log in. Then, it’ll send you an o

Eu tenho diversos formulario na minha pagina, mas os leada estao ficando pedidos, gostaria de saber se te como ser avisado quando o leads responde-- Google Translation -- I have several forms on my page, but the leads are getting requests, I would like to know if you can be notified when the leads respond

Hey, I have published my survey on typeform. I quickly reached my 10 responses, so therefore I upgraded my plan to basic plan. I have not seen were the website has added the rest of my responses to the website. Is there a certain way I need to do that, in order to see all of the responses I could not see before because of the 10 response limit. When I click on responses, it still tells me to upgrade my plan. Which I have and got the email confirmation.

I’m in two orgs-- the bottom one I’m admin on is my actual work account.  I have no idea where the top one came from, but it’s empty and it defaults to it when I log in.  I have to manually change off this empty org every time I log in.  I can’t find a way to delete it other than within account settings, and I’m worried that will delete my whole account. Anyone know what to do? 

Hi there community, I have a question. I have an e-mail to which my “customer-completed quizzes” are sent. When I set it up, I put up a second e-mail. The completed quizzes are also sent there. Ok so far.Now I would like to change this second e-mail. But even after 45 minutes of seeking … there is no way that I find the place where I can do that!?My question? Where IS my second sent-to-email in typeform? Where can I change it in Typeform?I would love to hear an answer from you guysBest regards from Germany