VideoAsk conversations

Every time I video response on android, it crashes and restarts the form again 

 Can I control the number of attempts to record the client's video response?For example: I would like my client to record a maximum of 3 attempts per question.

This doesn’t look like something we can do natively….would it be possible if we were to use the API? We want people to use the Vidoeask platform to make booking enquiries. Thanks for any gudance!

Hello!To measure events and conversions for a form embedded on my website, I plugged in my Google Tag Manager container in the VideoAsk form's settings. I have several problems. I configured the GA4 event tags using GTM and to fire the custom event triggers indicated by VideoAsk (videoask_question_submitted,generate_lead, etc,), however when I go to the preview in GTM, even though I can see the events in the summary, and that the labels are also triggered, the events do not reach GA4, neither in the real-time report, nor in Debguw View and they are not registered in 24 or 48 hours either. It just doesn't happen. It strikes me that when I use the VideoAk url (https://www.videoask.com/f6dyay7ji) in the GTM preview, GA4 does read the events I configured (correctly, I know how to use GTM very well).Another problem. I am not sure that when the container is loaded 2 times (as it is integrated with the video from the VideoAsk form), in the real-time view, it recognizes me as 2 users, perhaps

Have i missed something?  i have added the ?hideplay to my link, including & between other hidden features but the play button is still visible

Hi, can anyone tell me when the _Pause autoplay” will be fixed please, I have had some negative feed back from website visitors and people i i have emailed with the embedded  videoask. Thanks  Andy

I’m replacing my calendly with go high levels’s system and I’m trying to build out a video ask funnel that goes from video to an option to book a call. Video Ask doesn’t seem to be working with my go high level calendar link, though. Does anyone know of a work around or fix? 

Bom dia. Eu gostaria de inserir alguns vídeos, utilizando o Typeform, na página de produto de um ecommerce, ou seja, como se fosse uma foto, mas na verdade é um vídeo. Basicamente, quando a pessoa acessar um produto específico, ter uma miniatura com o vídeo e se ela der play, irá passar um vídeo falando do produto. Sem que a pessoa precise responder nada, apenas passa o vídeo. É possível? Google translate: I would like to insert some videos, using Typeform, on the product page of an ecommerce, that is, as if it were a photo, but in fact it is a video. Basically, when a person accesses a specific product, has a thumbnail with the video and if they press play, a video will show talking about the product. Without the person having to answer anything, they just play the video. It's possible?

I’m using multiple choice questions together with video responses and would like to stop asking multiple choice questions and jump to the video questions when/ if a respondents accumulative score is equal to or less than a determined amount. Is this possible? For example, if by the time we get to question number ten the respondent has answered 5 incorrectly, they would jump/ skip the subsequent multiple choice questions and advance to the end. Thanks in advance for any help!

Does anyone know how to manipulate the buttons and multiple choice answers so that they don’t show up until the end of the video? I have a “Continue” button on my very first video in my funnel but I don’t want people to be able to click it until I say everything I have to say. Same goes for every other video in my funnel.

In the past, we were able to “scrub” the video and quickly jump forward/back to find the specific place that captions need to be added. Clicking on the caption start time would also jump the video to that specific time. For at least a few weeks now, both of these features are gone. Now, to go backwards or forwards on the video, we either have to refresh or let it run. We are working around this issue by opening the video in a second browser window and approximating the time using that, but it’s not an ideal solution. Is this working as intended?

I have scripts for the videos that I’m uploading.It would be nice to be able to upload the scripts as subtitles and then have then auto-synced like youtube.The videoask auto-generated subtitles were reasonable for English, but poor for Turkish.I can go through and copy paste script fragments to edit/correct the CC, but this is time consuming.

When I embed a VideoAsk in an email, the video appears disproportionate. How can this be corrected?  

It keeps loading the wrong video when i move to the next question?

How do I get the thumbnail preview for videoask to appear at the bottom of my website in a little circle?I see many people have done this but im not sure how to go about it. 

We use Videoask to display allow users to submit a video response to a video question. Our flow allows users to click “Record your answer” button while the question video is playing. As of recently, we’ve noticed a regression where clicking “Record your answer” will not pause the question video and the audio will continue playing in the background while you try to record your answer. Previously this worked as expected with the Record your Answer button would pause the audio. Is there a way to configure our question to pause as expected? Thanks!

I’m using VideoAsk as interactive educational segments. I would like to end with the option to view the next topic but I cannot see a way to have a button link to a different VideoAsk sequence. Any advice?

Hi guys.We are currently creating an e-commerce APP using a Low-code tool for our MVP, I wanted to ask you if it is possible to integrate VideoAsk natively into the APP. We want to use VideoAsk for customer reviews towards providers, and also in the customer service area. It's possible? From already thank you very much.

My client recorded a 3-minute response that crashed upon uploading. Where is it stored and is there a way to retrieve it?

When removing a step on Videoask, the responses get deleted. I get that. However, I can still access the video file of the videoask response. Is it save to keep this link stored in my DB for future reference or do those videos have an expiration date (assuming the response got deleted as a result of removing step)?

I am trying to respond to a videoask survey. I can record video but there is no audio. My mic is on and the equipment showing in settings is correct. Something is mentioned in the video from the survey taker about choosing from the options below but there are no options showing. The survey taker support says something about making sure their mic is on as well as mine but there is no option to turn their mic on. My system is android. Help!

Hi.I have constructed two funnels in Videoask, I integrated the first one with ActiveCampaign succesfully, but the second one even if it has the exact same steps completed is not working.Can you please help me?

Since 21:32 Zapier no longer detects new VideoAsk responses. I've tried everything, recreating the automation, unlinking and relinking VideoAsk, running the test (and it detects it by inserting the test records).I think the problem is due to videoask because the webhook is not sent even trying manually.Zapier does not detect the responsesIntegrately doesn't eitherWebhook is not getting to my server (trying)  

I have a videoask widget on my wordpress page. The widget shows fine, but when you click on it, it opens only a blank page, n way to ask a question or create a video.  Any one else have this problem? Thanks

We are building a survey on a public kiosk. We need to “timeout” back to the beginning of the survey should there be no activity for a certain period of time. The problem is if we frame this in a page with a timeout or pop-up the page itself is not aware of any interaction with TypeForm or VideoAsk.