VideoAsk conversations

Hi guys, hope you’re well and can help me once more!How do I / Is it possible to copy frames from one videoask to an other stream?Just one frame or better a whole flow.Thanks in advance!Best regards,Patrick

I am not sure my issue is the same as what is shared here. On my desktop, the VideoAsk embed shows up fine. On my iPhone the video is tiny and even when expanded (not intuitive, I did not notice how to expand it for several tries), the reply feature does not appear. 

Hey Community,I would like to embed a VideoAsk conversation on a webpage where it shows the entire conversation automatically and has the option to send a reply.Ideally it would look like a blend between these two pages: Image 1: Conversation share urlImage 2: Embed In image 1 you can see and re-watch every message that has been sent in the conversation. However, this has to be toggled on in the backend (see image 3 below). Image 3: Is it possible for the show replies toggle to be switched on by default? Is it possible to create an embeddable page that looks like Image 2, but all the replies are shown like in Image 1? Thanks in advance for you help.

Hello everyone,I'm working on a project and I'd like to know if it's possible to configure the data collector in a specific way. In my video, I offer viewers two response options: A and B.For option A, I'd like a form to appear after the response, and then the viewer to be directed to the thank you screen. While for option B, I'd like the viewer to be directed straight to an external link, without the need for the form.Is it possible to configure the data collector to work this way? If so, how can I do that?Thanks in advance for your help!

I'm using VideoAsk to create a quiz that includes 18 questions, each with "Yes" and "No" as answer options. Is there a way to display the results at the end of the quiz, specifically the count of "Yes" and "No" answers?

I seem to be having an issue with the VideoAsk widget not clearing off the home screen of a website I am building in HubSpot. I had trialed using one of the further embed customisations you offer by adding it to my header. However, even when I delete this and insert the one I wish to have (the one in black(, it still displays the original VideoAsk one that I cannot remove no matter what I do. Can you please help me to rectify this please, just as the website is due to be pushed live soon.   Thanks, 

Buenas tardes, Me he registrado y he empezado a trabajar con la aplicación, pero necesitaría que se pudiera escribir la respuesta, no seleccionarla de un desplegable sino escribir la respuesta que el cliente quiera.. Por ejemplo:Si le pregunto cual es el mejor país para vivir.. y responde “SPAIN” que esa respuesta condicionada le lleve a otro vídeopero si dice “FRANCE” igual…y que sino responde “SPAIN O FRANCE” te lleve a otra página distinta para fragmentar, en  Typerforms si que se puede pero aquí no lo encuentro.¿es posible hacer eso? ¿ se podría actualizar?Muchas gracias Google translate: Good afternoon, I have registered and started working with the application, but I would need to be able to write the response, not select it from a drop-down menu but write the response that the client wants. For example:If I ask you which is the best country to live in... and you answer “SPAIN” that conditioned answer takes you to another videobut if it says “FRANCE” the same…and if you don't ans

Hello community, My name is Rosalie and i just started using Videoask en Typeform for my real estate company based in Amsterdam. Until now i only get anonymous responses and not collecting any leads/ data. Can somebody help me out?see www,fairhouse.nl 

I set up one of my videos to only accept recorded videos as a response. Where is the recorded video answer sent? I can’t find it in any of my email accounts or anywhere inside of VideoAsk.  Thanks!!

Hi I would like to allow over 300 sec for some of my questions (450 sec as max ) how can i change the default limitation of 300 sec?

Hi, I’m trying to customize my contact form in VideoAsk. I want to be able to ask for First and Last name Company name Job titleI was able to override the field names but the formatting of the email and phone remain the same for the respondent. So even for company name, it is requested to have the following format xxx@xxx.xx.I could use the Free text to gather this info but it seems a bit tedious for the person answering. Any thoughts?  

I am new to this and created a VideoAsk on the web browser without a video. Then I opened it in the app and when I click Edit video, replace video, it says “you don’t have permissions to edit this Videoask.” I am a paid customer on the Brand plan. Thank you.

Hi lovely people,I can’t find a way to change the ‘contact details’ text, which currently reads “Before we continue, please leave your contact details so we can get back to you.”    Is there some way to edit this?Related, I created a ‘next’ button but it says in the middle of the video. Is there any way to reposition it? Thanks!

There are some steps in my VideoAsk where I don’t want to have video.Instead, I want a still image in monochrome, it would provide a solid background for the overlay text, eg. black or white. I’d like users to read the text without the distraction of motion or multicolor behind it.None of the available options enable me to upload an image. The library has Pexels and Gify which all move and the Upload only supports video formats.A clunky workaround is to upload a black or white video but that brings up the ‘Play’ button which is redundant in this instance.Is there a simpler way to achieve a still, monochrome background?

Hi, I want to exclude videoask from showing on a subdirectory of a site and all the pages that are associated to that subdirectory.I have the code to exclude videoask from specific urls (https://codepen.io/videoaskhelp/pen/wvoPXpj)but I’m not sure how to modify this script so that it excludes the widget from showing on all pages under that sub directory Any help would be greatly appreciated.Thanks!

Hi,I’m trying to generate captions automatically from transcriptions configuring the transcription language (Spanish - Spain) which is the language of the speakers but results are incorrect. It’s like the platform is using a different language. Any help? Thanks, Alex.

I am in the process of setting up a HubSpot integration for my VideoAsk. Ideally I am seeing if I can do this via the integration VideoAsk provides, versus Zapier (as there is an associated cost with Zapier to consider). However, when I go to map the fields, it shows a range to choose from (including some that I want). But certainly not all. The properties all come under “Contact Information” in HubSpot. But I am wondering if there is a limit in the display of options provided for the integration? And if so, what the best way is to manage this? Would for example removing some redundant properties that arent being used from HubSpot maybe allow these options to show?Thanks!

I want the client to read a few of the important terms and condition aloud on video and say I accept , so I need the rems showing up one by one and they read and say I accept. how do I do this ?

Hello community, I'm a huge fan of VideoAsk—it's one of my favourite tools.  I'm now integrating it into a new community platform I'm developing on Circle. My aim is to tailor the onboarding experience for the community members. Specifically, I plan to use VideoAsk to gather preferences from members when they log into the community. Their responses will help funnel them into Circle spaces or groups that match their interests.To make this work, I intend to use known member information, such as their email and name, and append these details into the VideoAsk URL through custom parameters. This approach though leaves me wondering if there's more to it or if I'm missing an important piece of the puzzle. Has anyone here tackled a similar integration or has expertise with this setup?  Thank you in advance! 

Hello,I am trying to create an ADHD questionnaire on your platform. Each question would require its own video. This issue is the logic would become fairly complicated due to the scaled answers.At the end I’d like to provide an indication of ADHD. If the participant places their answer in any 6 of the grey areas this would yield a positive indication. Is this possible to do? 

Hi everyone,I am looking to create a paid consultation service using VideoAsk.People will be able to pay for consulting us via VideoAsk and receive 3-5 replies per consultation, all through VideoAsk.I would like to sell this service as a product in our store, together with our physical products.Is this possible?Preferably I would like to let people buy single consultation in packages of 1, 5 and 10 consultations. Thanks!

Hello, I am new to videoask, I want to know if I can link this platform with my CMR account in Brevo. Thanks for the help

Hello,I am new to video ask and trying to create a welcome message for our website that has multiple choice questions to qualify our leads and ends with a contact form. But I want the questions on top of the video, like the Tate Law example, and not to the side. But I don't see how to change this to create it that way. Thank you for your help.

Hi!I’ve set up a step for a visitor to book a call using Calendly, however, once this submission is made, they stay stuck on that step i.e. they do no progress to the end step.Any ideas?Thanks!

Is it possible to create a 'Go back' button in a videoask so the user can change their answer after they’ve already submitted it?