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Questions and discussions about building your typeform

  • 3,545 Conversations
  • 15,642 Replies
3545 Conversations
J
jdiebelExplorer
asked in Build your typeform
Force aspect ratio on image upload

Hi,Wondering if there’s any way to set a forced aspect ratio on image upload? We are working on an automated flow that requires the image to be 1:1 for the proper display. Essentially looking for the same functionality as when you upload a profile picture/hero image to Facebook or Twitter. Thanks! 

3
Liz
Community Team
3 years ago
S
stephane DEUBELExplorer
asked in Build your typeform
To turn off Private Form

Hi there,I have an issue with this form: https://form.typeform.com/to/jaDMLg it is set as private and I cannot turn it into public. Does anyone know how to do so?Thank you in advance.

6
Liz
Community Team
3 years ago
B
brandonExplorer
asked in Build your typeform
Hour and Minute using the number question type

is it possible to make the hour and minute using the number question type appear in one step instead of 2?

6
B
3 years ago
A
anon_user_123Explorer
asked in Build your typeform
Recall variable not able to auto-fresh?

Hello,I created a survey and in my survey I have a variable that is updated based on user responses. For example, when a user chooses an option from a multiple choice question, a number is deducted from my defined variable, the same applies for other survey questions in which each one is associated a value that subtracts from my defined variables. I am recalling this variable in the description of the question so that the user can see how much they have deducted from the variable. One issue that I noticed while doing this is that when a user selects an option, the variable will not update automatically, and my survey question has at least 20 questions which can lead to confusion and inaccurate results. In order for the variable to update, the user must click outside the question field, or select another question and them click outside the question field. I am not sure if there is any way to make the recall variable refresh automatically after user selects their answer, or if this is a

2
Liz
Community Team
3 years ago
C
chrisclaynzExplorer
asked in Build your typeform
Help to remove a logic connection

Hi there folks, I’m workign in the new builder and my form isn’t quite working - likely due to a fault somewhere logic jump (I’m new to this!). Basically, in the penultimate question, a “submit” button replaces the “ok” button which then cuts the form short. When I look on my logic map I have a weird connection that I can find nowhere in my code. I suspect this is the cause of my problem but have no idea why this is occurring or how I can fix this…I have shown the “rogue” connection in the screenshot below. Any help very very much appreciated as this is slowly driving me insane! 

3
Mariana
Ex–Typefomer
3 years ago
M
Meeran MoideenExplorer
asked in Build your typeform
Does the below possible to make in typeform? Please clarify

Hello Folks, Need your advise whether the below logic can be created using typeform?I need to have Weekly, day and time from and end time. Availability of the customer.  

5
john.desborough
3 years ago
M
miguelrommExplorer
asked in Build your typeform
Where are the simple logic settings?

Hello!I created a typeform using a free account and it seems to work like I want, but today I paid for the Professional plan and I have noticed that the design and structure of the web/builder has changed and I can’t find where the simple logic settings are now…The idea is to make a questionnaire with 10 questions of A, B, C type answers. There are no right or wrong answers (like a personality test, for example), simply those 3 options. And, when the user reach and answer the question number 10, it should be redirected to a final screen A, B or C (based on the majority of A, B, C answers user marked). These are images of how I had it configured in my free account:  And these others, how it appears in my current Professional account:  How can I do it like on the free account? I need your help, because is urgent. Thank you in advance!

3
Liz
Community Team
3 years ago
S
SchoolrunnerExplorer
asked in Build your typeform
Logic Busted for Multiple Choice "Other"?

I have a required, randomized, multiple-select, multiple-choice question with an “Other” option:Question Setup​ I want to set up logic so that once a user answers this question, they skip from question 3 (this question) to question 5, avoiding question 4 entirely. If A-D are chosen at all (either on their own in combination with any other options, as it’s multiple-select) the logic jump works correctly. However, if option E (”Other”) is chosen on its own (i.e. A-D are not selected in combination with E) then the logic does not work. The question branching screen doesn’t show option E, so it seems like logic jumps are not available with the “Other” option is the only choice made.For Q3, logic jumps are unavailable for E, the “Other” option The map shows that it’s possible to go from Q3 to Q4, which I don’t want Am I doing something wrong? Or is this a bug or unhandled use case? Here’s a video of the problem in action. I found a similar issue here, but it doesn’t seem to be addressed in

1
Liz
Community Team
3 years ago
C
Carlos BernalExplorer
asked in Build your typeform
Performance implication for big forms

Hello,As part of a complaints form for all products in an order of an e-commerce site, we have created form that contains more that 150+ questions complemented with quite few logic jumps.The form works as expected but we’ve notice very poor performance, especially on low end mobile devices where after selecting an option on a multiple-choice field, the form can take more than 8 seconds to move to the next question.Also, the text fields are terrible slow.Is this expected to happen with forms that have so many questions?You can look an example in the following link:   

6
Liz
Community Team
3 years ago
A
arlenerExplorer
asked in Build your typeform
Meta tag

Last night I discovered that by clicking on the Edit link I could change the Meta tag, HOWEVER this morning when I went to do it , I got the message that I would have to upgrade my plan to do so…..even though I am the first to admit I am not software savvy, i am totally perplexed as to why the inconsistent message

1
Mariana
Ex–Typefomer
3 years ago
J
JSandsExplorer
asked in Build your typeform
Group question logic

I’m struggling with branched group questions. I have one question with 2 answers and each answer goes to a different group, all fine so far! However at the end of one group it follows onto the next group despite me setting up logic jumps. The logic jumps look correct in the logic map though, so unclear where I’ve gone wrong. Are there specific rules for the end of group questions returning to ungrouped questions please?

5
Mariana
Ex–Typefomer
3 years ago
S
sethhoffExplorer
asked in Build your typeform
Using Typeform for date reminders

Hey there,I’m pretty new to Typeform but I’d love any help. A friend of mine has started an online giftshop where you can buy things and send them to friends for their birthday, anniversary, etc. We are looking to create the following type of form...but I’m not sure where to start! The best case scenario would be if we could automate the reminder process with a zap…Thanks in advance for any help!Seth 

8
Liz
Community Team
3 years ago
X
XinnamonSocializer
asked in Build your typeform
Logic jump for blank fields

Hi, I am making an optional question asking for people's names. If they fill out, I will reference their name in the next question. If they don't fill out (hit enter), I want to say “Nice meeting you stranger” in the next question. I have no problem executing the flow when they fill out their name, but i am lost with how to do it when they dont. Cant see a logic jump in case the name question is left blank. Does anybody have some good ideas? Thanks! 

2
X
3 years ago
T
tommaguireExplorer
asked in Build your typeform
Email Questions?

Hi, I don’t appear to be able to select an email question? In fact the whole list of types of questions has seem to have shrunk. Has something changed or am I doing something wrong?

2
vickioneill
3 years ago
C
ctngo3Explorer
asked in Build your typeform
Button location on Mobile

Hi everyone, I’m new to using Typeform. I noticed on the survey, the button to commence taking the survey on mobile appears at the bottom. Is there a way to adjust the button location? If so, can someone provide how to do it? I can’t figure it out for the life of me.  Thanks! Cal

1
Mariana
Ex–Typefomer
3 years ago
snamarie
snamarieExplorer
asked in Build your typeform
Interactive Fiction

so I am looking for a way to make a mashup of CYOA style stories and mad libs that then compiles the chosen options at the end, in a savable format, or at least one that can be sent to a printer for the user to print onto paper.The actual idea is to make a spell writing “game” where the user chooses from a set of, for example, ingredients and tools and correspondences and those choices are mad-libbed into a template that is their individual result. I have been looking for something that can do that without me reinventing a wheel. Could I do that with Typeform?

4
snamarie
3 years ago
J
jcm2021Explorer
asked in Build your typeform
using discount codes for ticket sales?

Hi there-I am using typeform to sell tickets to online workshops.  Are you able to create a discount code where someone might be able to get an alternate price or guest ticket? Thanks!Jeana

4
Liz
Community Team
3 years ago
M
meganeExplorer
asked in Build your typeform
Removing branding from my form

How can I remove the branding (powered by “typeform”) from my form-survey ? We took the Professionnal account (paying version) so we should not have that issue… Thanks in advance !

2
Liz
Community Team
3 years ago
C
Camille_equisenseExplorer
asked in Build your typeform
Bug on the logic jump ?

Hi everyone, I have an issue on a logic jump and I really don’t understand why. My typeform is basically a succession of yes/no question for a technical support. The logic jumps are quite basic : if yes, then problem solved, if no, go to the next question. The logic map is correct and shows the path that I want. But when I test it, it doesn’t follow the scheme. My problem is at question 11 : If yes, then problem solved. If no, go to question 6. The logic here is correct: But, when I perform the test, after question 11, if I select “No”, then it sends me to the ending screen. What I don’t understand is that this path do not exist, neither in the branching and calculation, nor in the map! Do you have an idea why it behaves like that? 

3
Liz
Community Team
3 years ago
H
holger.indervoortExplorer
asked in Build your typeform
Searching for a template

Hi community :-)We would like to build a kind of “friendly user group” or “customer advisory board” in a B2B environment and I am searching for a template where potential users could fill out specific information about themselves and their business. At the end this form should provide a “accept privacy rules” page. Does a similar template for this kind of forms exist? Especially the privacy topic might be critical for our users and the process itself.Thanks in advance for your feedback ;-)Best regards,Holger

3
Liz
Community Team
3 years ago
A
arlenerExplorer
asked in Build your typeform
Brand new to Tpeform and very frustrated

Because I do not know what I am doing inadvertently opened two more typeforms when I only need the one. I have maxed out on my Free Plan. Can they be deleted? How do I complete the draft form I created ie add the Welcome and and Ending. I am soooooo lost and hate that I cannot talk to a human

1
A
3 years ago
L
lrobertsExplorer
asked in Build your typeform
Customizing Survey for Different Customers

Hello!  I have an online store that sells a large number of different products.  I’m hoping to send a really simple survey out to customers who have placed orders to ask them for feedback on the specific products they have purchased.  Is there anyway to customize the survey so that it can be pre-loaded with the names of the products that specific customer has purchased so that they can just add a rating & comment without having to type the product name in themselves?  For example, can I link the survey to some kind of data input sheet, or is there a way to customise manually (I’m in test phase right now so only need to manage c. 20 surveys).  Thanks in advance!!

3
Liz
Community Team
3 years ago
F
faulkensteinExplorer
asked in Build your typeform
How do I create a TypeForm for Pre Orders that does not accept credit card payments?

Hi, I’d like to offer my customers a pre order form so they can pre order plant starts ahead of my next pop up plant market—I tried doing this with an order form template but couldn’t find a way to remove the Stripe payments section from the ‘payment’ question. Does anyone know how to do this? Thanks a ton!

2
F
3 years ago
antpugh
antpughExplorer
asked in Build your typeform
Don't want to ask for name or email address

Hi there - I want to drip feed out a series of single survey questions via email as part of a training campaign (ballpark 50 emails over 50 days).I have no real preference on whether the Typeform question is embedded in the email, or whether there is a link in the email to the Typeform.But I really don’t want my recipients to have to input their name and/or email address for each survey question! Is there any way to achieve what I’m trying to do here? 

7
Mariana
Ex–Typefomer
3 years ago
D
DigicameronExplorer
asked in Build your typeform
Video files multiple choice

Does anyone know if it’s possible to add multiple video files to a screen?I’m using Classic and cannot find a way.

3
Liz
Community Team
3 years ago

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