Build your videoask

I seem to be having an issue with the VideoAsk widget not clearing off the home screen of a website I am building in HubSpot. I had trialed using one of the further embed customisations you offer by adding it to my header. However, even when I delete this and insert the one I wish to have (the one in black(, it still displays the original VideoAsk one that I cannot remove no matter what I do. Can you please help me to rectify this please, just as the website is due to be pushed live soon.   Thanks, 

Buenas tardes, Me he registrado y he empezado a trabajar con la aplicación, pero necesitaría que se pudiera escribir la respuesta, no seleccionarla de un desplegable sino escribir la respuesta que el cliente quiera.. Por ejemplo:Si le pregunto cual es el mejor país para vivir.. y responde “SPAIN” que esa respuesta condicionada le lleve a otro vídeopero si dice “FRANCE” igual…y que sino responde “SPAIN O FRANCE” te lleve a otra página distinta para fragmentar, en  Typerforms si que se puede pero aquí no lo encuentro.¿es posible hacer eso? ¿ se podría actualizar?Muchas gracias Google translate: Good afternoon, I have registered and started working with the application, but I would need to be able to write the response, not select it from a drop-down menu but write the response that the client wants. For example:If I ask you which is the best country to live in... and you answer “SPAIN” that conditioned answer takes you to another videobut if it says “FRANCE” the same…and if you don't ans

I set up one of my videos to only accept recorded videos as a response. Where is the recorded video answer sent? I can’t find it in any of my email accounts or anywhere inside of VideoAsk.  Thanks!!

Hi I would like to allow over 300 sec for some of my questions (450 sec as max ) how can i change the default limitation of 300 sec?

Hi, I’m trying to customize my contact form in VideoAsk. I want to be able to ask for First and Last name Company name Job titleI was able to override the field names but the formatting of the email and phone remain the same for the respondent. So even for company name, it is requested to have the following format xxx@xxx.xx.I could use the Free text to gather this info but it seems a bit tedious for the person answering. Any thoughts?  

I am new to this and created a VideoAsk on the web browser without a video. Then I opened it in the app and when I click Edit video, replace video, it says “you don’t have permissions to edit this Videoask.” I am a paid customer on the Brand plan. Thank you.

Hi lovely people,I can’t find a way to change the ‘contact details’ text, which currently reads “Before we continue, please leave your contact details so we can get back to you.”    Is there some way to edit this?Related, I created a ‘next’ button but it says in the middle of the video. Is there any way to reposition it? Thanks!

There are some steps in my VideoAsk where I don’t want to have video.Instead, I want a still image in monochrome, it would provide a solid background for the overlay text, eg. black or white. I’d like users to read the text without the distraction of motion or multicolor behind it.None of the available options enable me to upload an image. The library has Pexels and Gify which all move and the Upload only supports video formats.A clunky workaround is to upload a black or white video but that brings up the ‘Play’ button which is redundant in this instance.Is there a simpler way to achieve a still, monochrome background?

Hi,I’m trying to generate captions automatically from transcriptions configuring the transcription language (Spanish - Spain) which is the language of the speakers but results are incorrect. It’s like the platform is using a different language. Any help? Thanks, Alex.

I want the client to read a few of the important terms and condition aloud on video and say I accept , so I need the rems showing up one by one and they read and say I accept. how do I do this ?

Hello,I am trying to create an ADHD questionnaire on your platform. Each question would require its own video. This issue is the logic would become fairly complicated due to the scaled answers.At the end I’d like to provide an indication of ADHD. If the participant places their answer in any 6 of the grey areas this would yield a positive indication. Is this possible to do? 

Hello,I am new to video ask and trying to create a welcome message for our website that has multiple choice questions to qualify our leads and ends with a contact form. But I want the questions on top of the video, like the Tate Law example, and not to the side. But I don't see how to change this to create it that way. Thank you for your help.

Is it possible to create a 'Go back' button in a videoask so the user can change their answer after they’ve already submitted it?

Is it possible to set a videoask such that, if a user quits midway, they can return to their latest position in that videoask when they access it again? Note: I wrote ‘typeform’ in the title but mean ‘videoask’ and can’t change the post’s title.

I need to know who completed the flow and who abandoned it.At the end I have an NPS form, so whoever arrived at it completed the flow.Is there a way to retrieve the data of those who went through this step and send it to my CRM?

Hi,After uploading a video (file), the colors of the video that I see in VideoAsk are much different than in the original video. This no longer seems natural. Can someone please help me with this?Tx and kind regards, Anja 

I’m unable to change from my Macbooks default camera and mic to the external ones connected. They show up in the menu but nothing happens when I click them. Things I’ve tried:Cleared cache and cookies Tried a different browser (had the same issue) Check Loom and Zoom; both were able to switch to the external cam and mic Any help would be awesome!

Hi,I have created two versions of the language to be able to create different contact forms, however, when selecting those versions it is not updating the contact form.

I run a membership community and I want to send an onboarding videoask to all new members with 4 steps they have to complete. Each step has its own external link and I’d love to be able to explain in each step with a video why each step matters.I’ve not found the best way to execute this. Each step has a link that leads them to sign up somewhere else but I want them to always come back to it every time they complete that task.My idea was also to integrate this into the email sequence they’ll receive after joining the community. I use MailerLite Classic but I’m considering switching to FloDesk.

I am a "Brand" user of "VideoAsk". I designed a VideoAsk with 8 videos and published it on my Wix website.I had only 6 interactions with those videos and I got this message: "This 'videoask' is no longer accepting new answers"Did any of you have a similar problem? Do you know how it is resolved?Thanks!Wilson

Hi guys, I wanted to understand if it's possible that when a user clicks a button in VideoAsk, they can be redirected to another URL. For example, in the video it says, 'Click the button to view our website,' and it takes them directly to the website. Is this possible?

HiI am new to VideoAskI try to upload a a video (100 mb).The system says “file ok” but can not finishing the upload I have tried starting from scratch + tried use af already made form - but still no uploading... 

Can I set different timings for individual buttons rather than all at once? I need to add a "back button" because it's not a default feature in VideoAsk.

I have a lengthy Videoask form that takes between 30 - 45 minutes to complete. The chances that people will complete the entire form in one sitting is slim so I had to break the form into 6 sections with each section being a separate form. All 6 forms were connected via the redirect function. Now the challenge is - while I am able to capture the client’s name and email on the 1st form, and have this sent to the 2nd form using variables, the name and email are not passed on to the 3rd, 4th, 5th and 6th forms and that information is important otherwise it would be impossible to distinguish client responses. Is there a way around this? 

How long does VideoAsk retain videos recorded by respondents?