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Build your videoask

Questions and discussions about building videoasks

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143 Conversations

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Jeanne DimmickExplorer

asked in Build your videoask

Where do I view variables after submission?

Hello. I have put in variables like email and a question number identifier, into the url as instructed clearly with VideoAsk. But when I go over to my VideoAsk dashboard, I can’t figure out where to view the variables in the submitted videos. Contact Email feeds to the name of the video, but where can I view question number? Or any other variable I chose to embed? Am I just missing it?

8 months ago

Naomi DardikExplorer

asked in Build your videoask

Keep text visible after video ends?

I have a series of VideoAsks with question prompts. I want the text overlay to stay up on the screen at the end so that viewers can refer to the question while they’re answering. For all but one of the videos, it works fine, but for one of them, the text disappears at the end of the video and I can’t figure out how to change that setting. I see how to adjust the length of time it stays up, but that just makes it start further back into the video, which isn’t what I want. I want the text overlay to start near the end of the video and the STAY there after the video ends. Would love any guidance from the community, thank you!

8 months ago

BBBuExplorer

asked in Build your videoask

How to still see the question while you are recording an audio answer on mobile/phone view?

Hi! I want my users to be able to see the questions while they are recording their answers. It works on desktop (folks can see the overlay text), but on mobile, the question screen disappears and only the recorder screen is viewable. Is there any way to make the question visible on the recording screen? Thank you!

9 months ago

DavidPMEExplorer

asked in Build your videoask

How to stop videoask from reappearing once minimized on website after refresh or change page

Hi, we’re currently using videoask on our website and we find that the user experience is not that good when it reappears all the time, after minimizing the feature when changing pages or refreshing the page. Is it possible to have it not reappear (after closing it) on our site when a user refreshes or changes the page? thanks

9 months ago

Liliana SalazarExplorer

asked in Build your videoask

How to change the default record a maximum of 2 minutes to 5 minutes?

I have a question, by default the person can record 2 minutes, where can I change it to be a maximum of 5 minutes? Thanks a lot!

9 months ago

Stanley DenmanExplorer

asked in Build your videoask

Screen Out of Video Flow

I am just starting out with VideoAsk and want to create a flow that helps focus on the users needs, mainly separating warm from hot leads. I am a lawyer, and we lawyers have rules about interacting with people who already have a lawyer. It happens a lot, people have a lawyer for the legal matter I handle, but they are unhappy and want to see “if I will take their case”. I can’t do that - the bar association considered that unethical client poaching. So I would love to start my flow with a question on this, and allow only the unrepresented to start with the flow. I was thinking, could I have a disclaimer type statement, with a check box. So I the user does not check “I do not have a lawyer” they never can get started. But would there be a way to have it on a timer, so if they don’t check the box in X seconds, they get an end screen?

9 months ago

evaExplorer

asked in Build your videoask

Very important video ask development before paying a Plan..

Hi! I have a very important question regarding Video Ask before paying a Plan.Is it possible to create videos interaction with buttons for at list 7 different videos?The idea is to have 7 videos with 3 buttons each and every button goes to another video. Is this possible?Please I need an answer. Thank you

9 months ago

donovanevansExplorer

posted in Build your videoask

APIs for Handwritten Answer Submission

Hello, I am currently converting an analog questionnaire into an online questionnaire with Videoask. This questionnaire/assessment by nature requires responders to write and draw some responses by hand. I am in the healthcare field so these responses cannot be replaced with typed responses. Are there any APIs which integrate with Videoask can receive sketches, doodles, drawings, written sentences, etc? Thank you

9 months ago

Vince TimmersExplorer

asked in Build your videoask

How far can you go with personalized interface in the questionaire?

We would love to use VideoAsk on our website but we really want to keep our brandfeeling all over the place. Is it possible to give your own sauce to the interface? Or are we very limited?

9 months ago

Helen CollinsExplorer

asked in Build your videoask

How many brands can you upload?

Hi - How many brands can you upload and create for the Brand package of Videoask? We’ve uploaded 3 so far, and it’s still letting us add more. Anyone know what the limit is? THanks.

9 months ago

Rod SilverExplorer

posted in Build your videoask

Can I hire someone to create my videoasks

I think VIDEOASK is a great tool but I’m very busy and don’t have time to create workflows or learn the tool. I’m looking for an individual who can do a workflow for my business. Anyone interested?

9 months ago

bcondreyExplorer

asked in Build your videoask

Use numerical options from a spreadsheet as answers in a videoask step

I’m trying to collect some data from potential customers. One of the fields we need to provide a pricing estimate is the square footage of their home. Right now, we’re just going to collect the number they tell us and then our customer service team would build a proper quote and email them. But, I can eliminate a couple steps if I can take the square footage number they gave us and and compare it against a google sheet that has the pricing data.I did pose this question direct to videoask, and they did show me a way with conditional logic. However, there are thousands of possibilities of what people could say and using their method and I would need to create each one as an option.We price things in 300 square foot blocks. So if someone’s house is between 1901 and 2200 square feet, the answer would be the same. I could do it with something like VLOOKUP in google sheets, but I don’t know how to integrate that into the videoask (or if it’s even possible).

9 months ago

driauxExplorer

asked in Build your videoask

Translate title for question multi language

hi it”s possible to translate title for question when i add the custom langage in the form ? for example if have in the form "custom_language": { "custom_language_id": "3f5fd676-52f2-4c9c-824f", "organization_id": "8028ac8", "id": "3f5fd676-52f2-4c9c-8cf27224f", "name": "deutch", "base_language": "de-DE", "values": {} }, can i use this custom_langage_id in the question to have list of translation ? thanks Cédric

9 months ago

itsjamesjamesjamesExplorer

posted in Build your videoask

VideoAsk Confirmation email

Many VideoAsk respondents are checking with us if we received their submission. It is very time consuming to respond to everyone individually. Is it possible for the respondents to receive a confirmation email once they completed or submitted their VideoAsk? Thanks!

9 months ago

Mick GordonExplorer

asked in Build your videoask

Video Format

I am unable to upload videos in MPEGI or WMA formats, which formats are acceptable?aaaagh, help! Cheers, Mick From Cov

9 months ago

cateachExplorer

asked in Build your videoask

Disable download button on the "Share all interactions" page?

Is there a way to disable the download button on the “Share all interactions” page? I’d love to share the video replies for the public to see, but don’t want it to be so easy for them to download and save the video.I’ve looked all over but can’t find any settings to turn the download button off. Any tips would be great! Thanks!

10 months ago

PJ RoustanExplorer

asked in Build your videoask

Game-show Style Trivia | VideoAsk

I’d like to host a game show style trivia contest via Video Ask, 12 questions, multiple choice and curated via video. I’d like to limit the amount of time the user has to lock in their final answers to each question, if possible. Upon completion of the 12 questions, I’d like the user to learn how many questions they answered correctly but without revealing which questions exactly they answered correctly (i.e. 8 out of 12). I can’t for the life of me figure out how to do this, can you please help?

10 months ago

Mr. PExplorer

asked in Build your videoask

Keep prompt on screen while answering question

I want to keep the prompt to the question visible while the user is replying or submitting their video / response. Is this possible?

10 months ago

alastExplorer

posted in Build your videoask

Does this use case make sense? (Marketplace App)

Hey everyone. Do you think VideoAsk would be suitable for this use case?On-demand marketplace app matching families with carers Carers have profiles which families view. We provide carers with a VideoAsk link where they can answer a set of questions to create their own video. We then download the videos and then upload them to the carer’s app profile, for the families to view.Question: When publishing a video - is it possible in the edit to show the Viewer the questions being asked, before they see the respondents answer?Thanks for your thoughts.

10 months ago

merleExplorer

asked in Build your videoask

Back button in Videoaks

Hi, is it possible to integrate a “back-button” so that users can correct an answer they gave? This would be very helpful to decrease the bounce rate. Thanks!

10 months ago

Relatiecoach ErwinExplorer

asked in Build your videoask

contact form in VideoAsk has a predefined text introduction. How to adjust?

The contact form that VideoAsk offers to collect contactdetails at any chosen step, has a predefined text introduction. It suggests that contactdetails are wanted in order to “contact you”.But I will not and I don’t want my contact to think so either.They just booked their future consult with me already, and that will do.I use this Videoask to let us prepare a bit for this consult already. No need for prior “contacting you”. How can I adjust this predefined text?

10 months ago

DEBRA M WRIGHTExplorer

asked in Build your videoask

How to get the widget to wait until visitors have scrolled down to the end of the page to appear.

Hello! I’m wondering how to get the Wordpress widget for VideoAsk to not appear until the visitor has scroll to the bottom of the page. Here’s and example: https://onvideo.co/Thanks in advance!

11 months ago

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