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Build your videoask

Questions and discussions about building videoasks

  • 343 Conversations
  • 1,386 Replies
343 Conversations
W
WestwoodExplorer
asked in Build your videoask
Contact Form

Hi,I have created two versions of the language to be able to create different contact forms, however, when selecting those versions it is not updating the contact form.

483
Liz
Community Team
K
karismaExplorer
asked in Build your videoask
How do you create a task list with external links in Videoask

I run a membership community and I want to send an onboarding videoask to all new members with 4 steps they have to complete. Each step has its own external link and I’d love to be able to explain in each step with a video why each step matters.I’ve not found the best way to execute this. Each step has a link that leads them to sign up somewhere else but I want them to always come back to it every time they complete that task.My idea was also to integrate this into the email sequence they’ll receive after joining the community. I use MailerLite Classic but I’m considering switching to FloDesk.

332
Liz
Community Team
Wilson Santurio
Wilson SanturioExplorer
asked in Build your videoask
Message: This 'videoask' is no longer accepting new answers

I am a "Brand" user of "VideoAsk". I designed a VideoAsk with 8 videos and published it on my Wix website.I had only 6 interactions with those videos and I got this message: "This 'videoask' is no longer accepting new answers"Did any of you have a similar problem? Do you know how it is resolved?Thanks!Wilson

322
Wilson Santurio
nicola varnaccia
nicola varnacciaExplorer
asked in Build your videoask
Button

Hi guys, I wanted to understand if it's possible that when a user clicks a button in VideoAsk, they can be redirected to another URL. For example, in the video it says, 'Click the button to view our website,' and it takes them directly to the website. Is this possible?

431
Grace
Community Team
John Harmsen
John HarmsenExplorer
asked in Build your videoask
VideoAsk dosn´t upload my movie

HiI am new to VideoAskI try to upload a a video (100 mb).The system says “file ok” but can not finishing the upload I have tried starting from scratch + tried use af already made form - but still no uploading... 

294
Grace
Community Team
JPD
JPDExplorer
asked in Build your videoask
Custom Timing for Individual Interactive Buttons in VideoAsk

Can I set different timings for individual buttons rather than all at once? I need to add a "back button" because it's not a default feature in VideoAsk.

304
JPD
Gene.C
Gene.CExplorer
asked in Build your videoask
Sharing Videoask variables across multiple form redirects

I have a lengthy Videoask form that takes between 30 - 45 minutes to complete. The chances that people will complete the entire form in one sitting is slim so I had to break the form into 6 sections with each section being a separate form. All 6 forms were connected via the redirect function. Now the challenge is - while I am able to capture the client’s name and email on the 1st form, and have this sent to the 2nd form using variables, the name and email are not passed on to the 3rd, 4th, 5th and 6th forms and that information is important otherwise it would be impossible to distinguish client responses. Is there a way around this? 

446
Grace
Community Team
jessbelle
jessbelleExplorer
asked in Build your videoask
Video Retention Period

How long does VideoAsk retain videos recorded by respondents?

351
Grace
Community Team
VideoOost
VideoOostExplorer
asked in Build your videoask
Is there a way to automattically jump to the next step in videoask

I have build a videoask but i want to go to the next step automatically if the user doesn't click any of the options.  Here is the link to the videoask: videoaskSo i'ts a lineair build. So it has to go from step one to step two if the user doens't take any action.  

393
Grace
Community Team
FredHelps
FredHelpsExplorer
asked in Build your videoask
Customize text on contact info capture page??

The “Before you go….” page is too generic and will suffer from lower conversion rates. Can I customize the text on the contact info capture page? It is too generic. I'd love to be able to tie things in from the previous selection. After they click ….   “Great! We'll send you info on these _______ programs (or whatever)__ to the email address you provide below.”Is this available in the paid version? I can’t seem to find this in the help.  Thanks!

393
Grace
Community Team
LAPORTE
LAPORTEExplorer
asked in Build your videoask
activer la video

Bonjourje suis sur mac book et je n arrive pas a acitiver la video aucun bouton record apparait comment faire? Google translate: Good morning I'm on Mac Book and I can't activate the video, no record button appears. how to do?

392
Liz
Community Team
Winasolar Produkt GmbH
Winasolar Produkt GmbHExplorer
asked in Build your videoask
How can I add contact fields?

Hi Poeple,i would like to add a field with the address or city, where can I do this? Unfortunately, I can't find where I can change the Product field either?Thank you very much for your help.

741
Grace
Community Team
JULIO RAT
JULIO RATExplorer
asked in Build your videoask
How to Hide some Video Recording Controls?

I want to hide the controls below, and leave only record button available. Is it possible?  

443
Grace
Community Team
Rani Bender
Rani BenderExplorer
asked in Build your videoask
How to increase the 120 sec response length limitation

Hi  in my videoASK i will need to ask a question for which i woudl want to allow the user about 8 min to provide a response - using the template, i can not set the response time to over 3 minutes , can i ovveride this via API or another method?

281
Grace
Community Team
I
IbrihimExplorer
asked in Build your videoask
what is the importance of this platform

Hello guys I am happy to miss you guys I hope everybody do cool man thank you for supporting me I have the patience to ask me more question to know about me thank you very much I am very appreciate for my good people thank you God bless you

312
Grace
Community Team
veronicabast1
veronicabast1Explorer
asked in Build your videoask
I built my videoask, and on the last step, the calendar answer doesn’t take me anywhere

On my last step, The Calendar option is the only answer I want to offer.  I pasted my unique acuity schedule link. When test it, it doesn’t go anywhere when you click on the “book a meeting” button. What am I missing?   screenshot attached  

413
Grace
Community Team
Elliott Livesey
Elliott LiveseyExplorer
asked in Build your videoask
Using Videoask to narrow down a selection of products

A previous employee of our company created a website which used Videoask & Elementor to create a questionnaire with multiple questions & the answers from each question narrowed down a product selection that would suit the customer. At the end of the questionnaire it would bring up a product page on Woocommerce with a selected range of products. Well, this is how it works & those are the app we believe he used to create this flow. We now want to replicate this work but can not figure out how it is done. I have created a flow on Videoask which has been embedded onto the website but i can’t figure out how to use the answers to recommend products. I do know on Woocommerce that he used product tags as a way to select the products from the answers.  Any help would be massively appreciated. 

422
Liz
Community Team
N
netfuzzerExplorer
asked in Build your videoask
Hello

How do I clone this videoask template? 

975
Liz
Community Team
christel
christelExplorer
asked in Build your videoask
can we see a live chatbot in action demo

Would like To test The chatbot widget Can we see in somewhere in a webpage .

401
Grace
Community Team
Elizabeth LeDay
Elizabeth LeDayExplorer
asked in Build your videoask
Grant permission

I’m having problem with giving permission to my camera to record a video

331
Grace
Community Team
Angelique
AngeliqueExplorer
asked in Build your videoask
Prevent skipping question / making questions mandatory VideoAsk

Hi, Within our VideoAsk flows we would like to make certain or all steps mandatory to answer/fill in so that users cannot skip questions. I cannot find a solution or work-around for this. Any ideas? Thank you!

675
Grace
Community Team
stephane cola
stephane colaExplorer
asked in Build your videoask
video without question

Is it possible to add a video without a question, i.e. an introductory or explanatory video?

913
Liz
Community Team
Kate Eriksson
Kate ErikssonExplorer
asked in Build your videoask
Step Titles Missing

Hi, I’m creating a new videoask and the title option for each step is missing. I know it should be up the top near “answer type”, but it’s missing.  Everything’s called “untitled” and it’s tough to follow my steps.

404
Grace
Community Team
Admin Serenis
Admin SerenisExplorer
asked in Build your videoask
Issues with password protected videoask

Hello,I’m having issues with a password protected VideoAsk. I chose not to show controls and to show subtitles, and yet the live version shows controls while the subs don’t show up automatically.This doesn’t happen with two other non-password protected VideoAsks. It looks like a bug - I texted the support last Friday but haven’t received an answer yet.  

564
Admin Serenis
Naomi Dardik
Naomi DardikExplorer
asked in Build your videoask
Keep text visible after video ends?

I have a series of VideoAsks with question prompts.  I want the text overlay to stay up on the screen at the end so that viewers can refer to the question while they’re answering.  For all but one of the videos, it works fine, but for one of them, the text disappears at the end of the video and I can’t figure out how to change that setting.  I see how to adjust the length of time it stays up, but that just makes it start further back into the video, which isn’t what I want.  I want the text overlay to start near the end of the video and the STAY there after the video ends.  Would love any guidance from the community, thank you!

28814
Grace
Community Team

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