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Build your videoask

Questions and discussions about building videoasks

237 Conversations
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237 Conversations

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contastic.liveExplorer

asked in Build your videoask

Z.N.Explorer

asked in Build your videoask

Create a product purchase request which we can create a purchase order on our system

Hi. We sell various products and want to use a VideoAsk to introduce the client to the product. There will be a prompt to purchase. However, we do not use a virtual store. Instead, an admin needs to create a sale and connect it to a client on our system (Jane app).Therefore, I would like the button “Purchase x” open a for where we collect contact info (name, email, phone) as well as number of products requested and have it include pricing information. When submitted, we can then have the invoice created on the back end and collect from the client.How can we do this? Thank you!!

7 months ago

itayExplorer

asked in Build your videoask

background for my video

I couldn't find a good enough natural background to shoot my videos. I saw that there are videos of people whose background is a solid color (eg purple) how can this be done?

7 months ago

Laurie0196Explorer

asked in Build your videoask

How do I stop the video from autoplaying a second time when viewer clicks on action button?

When viewers click on my videoask the video starts play with three button options that take you to a contact form. When you click on the button to access the contact form the video starts playing again. How do I stop it from playing again?

7 months ago

TMoSocializer

asked in Build your videoask

Advanced Multiple Choice Options in VideoAsk (strict min/max selections + other text input)

I see the multiple choice options. I would like two features:The ability to strictly control the minimum and maximum number of selections allowed (like I can in Typeform). Example: select your favorite colors (1-3): red, orange, yellow, green, blue, violet The ability to have an “other” option, where the user can provide a short free-response text input (like I can in Typform)Please let me know if this is already possible and I just have not figured out how to do it.

8 months ago

Katie12343Explorer

asked in Build your videoask

Importing contacts

What are the options for importing contacts into videoask?

8 months ago

itayExplorer

asked in Build your videoask

Sound after moving to the next screen

HI,While watching my video you can press a button to go and fill out a contact information form. The problem is that if you press the button to go to the contact form before the video has reached the end, you still hear the sound of the video even though you are already on the contact form screen and not on the video screen. Is there a way to solve the problem?

8 months ago

aftabExplorer

asked in Build your videoask

VideoAsk Buttons

Hello Videoask Team, I'm trying to do 2 things...1. Have my buttons show up on the VA even before it's played; and 2. The current buttons are transparent with green text. How do I get the buttons to use solid white background instead of being transparent? Thanking you, Aftab

8 months ago

levent veliExplorer

asked in Build your videoask

nocaptiononmute does not work

Hey, I tried a hidden feature to remove the cc’s on the video. However, it seems that it is not working. You can check the videoaks in this link: Lead generation (copy) (videoask.com)Best,Levent

8 months ago

Steven HallExplorer

asked in Build your videoask

Record your Answer doesnt show up on first load

I am still testing VideoAsk to see if it will work for my application and I built a simple form and on mobile I need to play the video a few times to get the button to load. I have no delay set at all.

8 months ago

RICK VAN NESSExplorer

asked in Build your videoask

Multiple choice answer width?

My four multiple choice answers are visible if I can avoid text wrapping.I observe that the answer boxes are wider when width="560px"and narrower when width="100%" or width="680px".Is there a general rule that I can count on to avoid text wrapping?(Note: I am not asking about the 255 character limit.)

8 months ago

contastic.liveExplorer

asked in Build your videoask

Stripe Payment

Hi guys,is it possible to use the Stripe integration only for single and fix amount payments?What I am looking for is a way to charge clients on the bases of: Did the already do a payment, not charge them if contact form is filled in with the same name…, a way to directly charge a subscription in this step.Looking forward to hearing from you!Thanks a lot!

8 months ago

Campbell McDermidExplorer

asked in Build your videoask

VideoAsk - Participant watches video while responding to it

I work with Deaf users and sign language. I would like to have them watch a video and respond while the video is playing. Is that possible. When I designed some small surveys, and hit preview, it allows me to record my response while watching the video playing. I shared this with a colleague and she says that no, she can not record her answer and simultaneously watch the video. I must be doing something wrong. Help

8 months ago

itayExplorer

asked in Build your videoask

contact form languages

Hi, can I change the language in the contact form filed? I for example to write in the first filed instead of the word name in English to it in my language?

8 months ago

Alex ZozuliaExplorer

asked in Build your videoask

How do I change the "reply" button to the multiple choice?

It must be an easy fix, but apparently, I cannot find the correct way of doing it :DSo the question is how do I remove this “Reply” button and get the multiple choice to show after it?thanks in advance for your help!

8 months ago

RICK VAN NESSExplorer

asked in Build your videoask

Can I have the muted video different from the first video that plays?

My first video segment includes some graphics that I explain with voiceover. I would rather that the viewer ONLY SEES ME talking muted prior to when they click PLAY — in other words: to have the looping muted video just be the first twenty seconds of that first video segment. The workaround I’m trying to avoid is to have the viewer click PLAY and then need to click CONTINUE after twenty seconds. Ideas?

8 months ago

WillR_Explorer

posted in Build your videoask

Stripe issue

Hello, I am currently having a problem with the payment configuration. The connection with Stripe is fine. But impossible to change the amount in the interface... which remains hopelessly at 0.50doll. Please, I need an answer I should have finished this topic last night. Why is it bugging? Thanks Sincerely Will2

8 months ago

itayExplorer

asked in Build your videoask

shoot vertically or horizontally

HiIs it better to take a video vertically or horizontally assuming that I want to embed a widget on the lower right side and that it will open only on the right side of the screen?Thank you,Itay

8 months ago

levent veliExplorer

asked in Build your videoask

How to Videos to VideoAsk?

Hello,I uploaded my synthesia-made video to the videoask. However, the original version does not fit the screen, it is too focused. If I choose 'fit the video' option, then it there is a big plack gap on the upper side and down side of the video. How can I fix this problem? Best, Levent

8 months ago

CourtneeExplorer

posted in Build your videoask

Buttons not visible on mobile site?

Buttons suddenly not visible on mobile site?

8 months ago

Steven HallExplorer

asked in Build your videoask

Change Multiple Choice Labels

Has this been implemented yet? These seems like a pretty easy fix. Sometimes I just have choices and having an A or a B label applied makes no sense.

8 months ago

John Matthew RoneyExplorer

asked in Build your videoask

Videoask on Website creating tags in Keap

I'm looking to use videoask on my website as a start here button to walk people through a series of questions that will hopefully cink to Keap in the form of tags depending on response. These tags will then automatically drop them into marketing campaigns. Can this be done?

8 months ago

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