Typeform conversations

I have 3 typeforms, notification is active on all of them, however we no longer receive mail when customers fill out the typeforms. We have not changed anything in the settings and the notification button is active.

Hi all! I have a challenge in my Typeform that I really hope you guys could help me with🙏Any suggestions on how to solve this or any creative idea is well noted and appreciated. What I would like to do: Question 9 What is the most common reason for you to ask for a medical advice? Select 1-3 reasons.Reason A Reason B Reason C Reason D Reason E Reason F Reason G Reason H Reason I Reason J(...) I would like to have other questions in between here.  But it is not needed. Question 14 (or 10)How likely would you use something for *Answer 1 from Question 9*? Question 15 (or 11)How likely would you use something for *Answer 2 from Question 9*? (If 2 or 3 reasons are selected in question 9) Question 16 (or 12)How likely would you use something for *Answer 3 from Question 9*? (If 3 reasons are selected in question 9)This is at the and of the form if that helps. I do not want to ask Question 9 several times with a follow up question several times to avoid the user to know why I ask question 9. 

It looks like typeform only integrates with the old GA that uses UA tags.We are using the new GA4 that uses G tags, example, G-0YN2QJJKEG. Its not accepting this.Is anyone aware of this issue and can it be solved?

Hello : )I am using Zapier to capture new form submittals.  Some of the questions are Picture Choice questions.  We need to send that image via email with Mailgun in Zapier.  However, only the text “choice 1”, “choice 2” etc are being sent in the data.  Is it possible to capture the images as well in Zapier? Thank you in advance : )

I just joined and I did not get my free trial period. This platform does not suit my needs because I need something with inventory control while I do my live selling. I would like a refund.

We’re creating a typeform in which we’re asking the users what activities would they like to do on their trip, and this is a multiple selection MCQ question. So, there’re multiple activities such as Ziplinig, Snorkeling. And based on their selection from the activity question, the next question is the destination question (places which offers those activities). So, there’re different destinations questions which we show to the users based on the their selection from the activities question which we asked them last.Now, there are 15 such activities, and 16 destinations. Each destination offers few set of activities.Had it been a single selection question, we would have shown 15 different destinations questions to the users. But here so many permutations and combinations are possible for all activities offered by different destinations, and so accordingly those destinations have to be mapped to each set of selected activities in the typeform.So for e.g:If a user selects Snorkeling: Baham

 I have question with a multiple selection response that will have 20 choices. From testing, I know a majority of people will choose to select a majority of the choices. Is it possible to change the default to show ALL of the choices pre-selected, so that the user could then uncheck which choices they do not want?

Hi all, In multiple choice question, once the user marks the answer it move question automatically without let the user hit the "ok" botton. how can i fix it?

Hi, I have the following issue:I’ve changed the email of a typeform to a hidden field that is filled automatically via URL from hubspot. That works as it should, the email is matching with the existing hubspot contact and receiving the typeform data.BUT additionally Typeform now creates a second and new contact with empty email attribute in hubspot. Doesn’t make any sense to me. How can I fix this?

Hello,  we are contacting you because we noticed an issue between Typeform and Salesforce and the related integration. I am going to explain better the situation in order to ask you your sopport. This is our Platform: https://o4o8x9cxytl.typeform.com/circularity?typeform-source=circularity.com and this form is directly linked with our Salesforce CRM in order to generate new leads. We noticed that the syncronization does not work anymore since more or less February. Before the integration worked correctly. If we go to the Typeform, we can see the following error: API Callout Error: 401 – UnauthorizedWe didn’t touch anything so we can not understand the issue. Can you help us ? Moreover, we also have another account on Typeform → info@circularity.comIf you are available, we can also schedule a short meeting in order to share our desktop.  Thanks, Francesca

Is there anyway you can upload a PDF document to use as a typeform survey?

Hello, everyone.I have created a typeform for a course but the seats are limited. Can I give each choice a limited time that it can be chosen? The course is free so I can’t let the subscribers be more that the number of seats. Any idea if typeform does that or if there is any way that I can manage to do this. Without staying up late and waiting for the last one.Thanks

Hi, I want to ask you some questions:In this form, have you some feature control budget?If in this form have control budget, can I setting that budget only deduct if the request fully approve? so if one person didn’t approve, the budget don’t deduct.Is it possible to me design the approval form Thank you

I’ve set up a button and url link on the final slide to redirect to a client’s page, but it’s not working.For some reason it’s adding in an extra ‘https//’ to the link that I’ve placed on the button, the link I’m using works fine when pasted into the browser:I can’t share the full link as it’s a client link, but this is how it starts: https://share.forms.com/...When clicking the button it gives me this: https://https//share.forms.com/... Any ideas?ThanksLewis

Hi, I have a question on a survey I made. When I look at the survey results online on typeform, I see all the results to all the questions. When I export the results however one question is randomly missing and does not show up on the excel. Why is that? 

I want to simply show users a certain series of questions based on how they answer a prior multiple choice question. This is very easy to do in SurveyMonkey, for example, but I can’t figure out how to do it in Typeform.  

As described, I had set a form that asked respondents to upload an image file. The survey has collected over 700 responses and when I try to download the files from responses tab, it is downloaded as the same name as the respondent uploaded. Given a file, there is no way I can backtrack to the original uploader. Is there a way I can rename them in a batch to the respondent name? Or any other way in which I can map the image files to the respective responder?Apologies if already asked, I am fairly new to the platform.Thank you in advance :) 

Hello, I need help with my plan, i upgraded to PLUS nut it doesnt work, it still show me as if i have a free plan and doesnt let me use all the feautures after paying 50€.what can i do?

Dear Typeform Customer Support Team,I am writing to express my disappointment and frustration regarding my recent upgrade to a Plus account on your platform. On 6/03/23, I upgraded my account and paid for the Plus plan, receiving an invoice confirming my payment.However, despite paying for the Plus plan, my account has not been upgraded, and I am unable to access any of the features that come with it. I have tried to find a solution to this problem on your website, but unfortunately, there is no live chat or any other immediate support option available.I am extremely unhappy with the lack of communication and customer service provided by Typeform. As a paying customer, I expect to receive the services and features that I have paid for. It is unacceptable to have to pay for a service that I am unable to use.I request you to please take immediate action to upgrade my account to the Plus plan and provide me with the access to the features that come with it. Also, kindly provide me with an

So, we love typeform and have already added it to our User Guide section which is in Confluence. I am able to capture the user feedback but one thing that I am unable to figure out is how to capture the user name or user email address so that I know which Client is giving me feedback and also that I am able to segregate feedback from internal employees vs external Client users. 

We have a survey that was originally developed in VideoAsk that will be re-released shortly. In the re-release, we plan to ask one ranking question. Rather than recreating the whole survey in Typeform, is it possible to split the VideoAsk in two and set it up so that it flows as follows:VideoAsk Pt. 1 → Typeform Ranking Q → VideoAsk Pt. 2?Note that we will need to pass contact information between all three; is it possible to do this without having to ask for the respondent’s contact information a 2nd time? 

Hello!We’d like to share a report of a survey with the Generate a Report feature:My survey takes an hidden value for getting the store where the survey is submitted (so I’ve a hidden @store that I use on my URLS when I publish the survey online).I noticed the report generated by the link doesn’t have a section about the hidden values, so I cannot filter by a store (and I don’t need to ask to the user from which store he’s submitting the typeform).Also, I noticed the report has no date filtering, so, again, after a lot of time, it will be hard to read everything.if none of the options are available, I'll have to use a custom solution.Please let me know. Thanks!

 On the create page you see it like this. But if we integrate it on the website it appears like this:How do we get the screen to look the same like the create page?Thanks in advance!  

Hi all,I made contact form that when the user press "submit" he redirect to a quiz, all the data (from to contact form + quiz) linked to a google sheets. My question is, how can i get the same uniqe id in both sheets? 

Does anyone use Typeform with prospects to guage their acceptance of your product/service?