VideoAsk conversations

Hey there!in the best case, the leads in my videoask end up booking a date in the calendar. Is it possible to display an alternative button next to the displayed calendar? Greetings, Finja 

Hi, We have implemented VideoAsk on our website, where users can provide answers to questions. We are looking to implement a system that can reply to user interactions through an API. We have reviewed the documentation, but we could not find any specific endpoint for this purpose. Could you please assist us with this?

Hey! I am creating a video where I would like to implement text with emails (which people have to use to give us access) into the sidebar where the question+answers are situated. Is there any possibility of not putting the text as an overlay on the actual video but actually putting it in the sidebar? 

Hi,I’m using VideoAsk on my Wordpress site where members have to be logged in to access the page. Since it will only be logged in users who can use my VideoAsk, I want to avoid having them to type in their name and email in the contact form. How would I go about passing the Wordpress username and email data variables to VideoAsk? I know how to actually set up the variables in VideoAsk, but I would like Wordpress to fill in the values automatically. Thanks!

Hello Community, I would like to place the question that is now displayed as overlayed text in the right side of the screen above the answer options. Can someone help me here? Greetings from berlin

is it just me  when i try to connect google sheets to my videoask - whenever the input is a text response i only get the “answer id” and not the actual responce. where am i gong wrong ??

Is there any way to get Videoask to support Hebrew and if now doesn anyone know when will it be supported?

Hi,I’m using an iframe version of my videoask within another iframe and despite trying everything, it seems like the redirect URL at the end will always open in a new tab.I’ve set the redirect type to “self” as suggested on the documention.  Any guidance?Thanks

We use this functionality with Typeform and assumed the same functionality would work for VideoAsk, but it doesn’t seem to work quite the same. We created all the variable fields we need on the VA side, but that only seems to work if I’m sharing the VA link directly with the variables with theURL. 

Hi, When I upload a video to my videoask, the program automatically aplies a yellow filter on my video that change the natural light in which it was recorded. I don’t know how to fix that. I’m recording with my Iphone 13 camera in 4K and 60fps, and before uploading it has a high quality, but when I upload… it changes. If someone can help me, Thanks.

This is a Community for the Over 40’s, that have busy lifestyles and seem to be juggling their diaries to fit in time to workout become healthier and live an energetic lifestyle.

I really want to know how many times the videoask has been displayed before somebody land it? I can not find the related data in my website, and I would like to know if videoask has this data?

Hi everyone, We’d like to use an NPS feedback in our videoask. However, the goal is to collect long term feedback from individual users and see how their ratings change over time. After digging around on the website I couldn’t find an exact answer, but is it possible to view respondent’s individual scores if we skip data collection (i.e. everyone remains anonymous)? Any answers, tips or feedback welcome!

Videoask and hubspot not working? when is it enabled again?

Hi,Is it possible to create a condition based on a custom variable’s value? For example, I’d like to pass a variable customer_has_trial_left and if true, I would like to be able to offer the customer to start a trial, but only if he still has a trial left, otherwise it goes to another step. If not possible, what workarounds are possible?Thanks

I have an application where I am seeking feedback from customers but want the option to default to a screen share in the “open ended” response bucket. I realize you can do this through the “video” response, but I think conversion would be higher for many viewers who assume this means recording a video of _themselves_ not just a video of their _Screen_. If this is possible already, let me know!

Hi Can I invite candidates in bulk?

Hey Guys!I love this! So happy to have found it, I am about to spend £1000 on creating my own AI Avatar, which will be my QnA Chatbot, so you have an NLP AI Algorithm that collects all your QnA Pairs so they can be recycled? like a traditional Chatbot?  So you are only making net new Video content? https://www.synthesia.io/get-your-own-synthesia-ai-presenter

I have a VideoAsk that has a “Video of the Week”, and then after that step, the can go to the ‘Archive’ and watch old Videos of the Week.  Sometimes, I’d like to send my customer one of the old (‘archived’) Videos of the Week because it directly answers a question they have. Right now they have to go through the first, irrelevant video to get to the important video, which they then have to find by title.  How can I just send them a link to the specific video I want them to see?Any suggested workflows? Am I right that a direct URL is not possible?

Hello,I've produced a video for our new leads, but I don't anticipate needing to create more videos. Instead, I'd like to use the one we've already made for our new leads. However, I'm concerned that if I downgrade to the basic version, it might affect our current video, potentially changing the branding to VideoAsk. Our intention is for it to continue representing our own brand, and we'd like to avoid any unwanted alterations.Thank you for your attention to this matter.

I can successfully delete the first response when I try to do so, but deleting the second one causes an error message; I must reload the page to continue deleting responses. Please offer assistance as I've tried Chrome, Firefox, and Safari with no improvement.

Already solved this, but I can’t delete the post!

Hello,Does someone know if there is a way to hide the link that allow to record again the video that has been done (that we didn’t like for example)?The idea is to let the guest recording only one video for each question, and not allow him to change it once it’s done.Thanks for your help.

Hey guys, I don’t know if someone can help me.  I have created my first VideoAsk, but the video colours are all washed out. It looks like there’s a filter on them. How do I fix it? VideoAsk Original videoThank you!Carolina

Hello, after logging in, I can’t find previous video ask flows to edit them.  How do i navigate to a previous video ask flow?