VideoAsk conversations

Hi! Is there any way to create Picture Choice Questions (multiple choice question with images) with VideoAsk API? Like this https://www.typeform.com/help/a/picture-choice-question-360052865591/?attribution_user_id=454f9496-cffe-4436-b215-4cc10eb26bf0

If someone responds to my videoask with the text option, then my assumption is that is their preferred method of communicating.  I only see the option to respond to them via video or audio. Is responding via text not an option?  

Hi all 👋I was wondering if the team could give us either an update (or a sneak peek) on what features are coming next to VideoAsk! I check the ‘Product Updates’ page pretty much daily to see what new things are on the horizon 😅I also thought it would be good to have a discussion with other community members around what features/ideas you’d like to see come to the VideoAsk platform?(apologies if there is another thread with this topic - I couldn’t seem to find one)

Here is the purpose of me using videoask. Every month we release an internal sales newsletter and would like to feature a “seller of the month” section which spotlights a seller sharing their story on particular “win” or challenge they overcame to either gain new business, additional business or even retaining a customer. We do not want to interact with our audience but rather leverage this to send to the seller of the month recording their responses to questions asked. Is this possible to do? Send a video ask to the seller of the month asking them a series of questions where they can then record themselves and video ask puts it together? ThanksIf this is not the right platform please let me know. 

Can I integrate Kore.ai chatbot with VideoAsk?

I see how transcript from responses are accessed, but there’s no way to access a transcript for the initial post. Is this how VideoAsk is supposed to work? Or am I missing something?

HI There,I’m looking for a way to pass a contact ID or unique session name through multiple video asks that are redirecting to each other.it cannot be the email, but something that has to do with the time it was created (that is unique to the moment in time they begun the session). Any thoughts?

Hi I am attributing scores to each answer and using video ask as something my clients use to practice exercises.So for example, they complete 3 exercises, they accrue 3 points.I’ve tried to link to sheets but it doesn’t seem to have a field for the video ask score from their response.Tried in zapier and theres no field to pull from unless I am missing something?

Wondering if anyone could help with some simple copy and paste code for a redirect using variables so we don’t need to pick from the drop down list every time. Is there a way to hardcode this? ie: Videoaskurl##contact_name={{contactname}} would that work?

So the custom domain seems to be working fine except for the fact that I get a SSL warning when I try to go to it which is a non-starter for users. What can we do about this? The video URL is https://video.ebookfairs.com/f3fcv1y6w 

Hi, I’m using videoask to place an interactive educative video on my page, where users decide which of the offered questions they ask to experts.. I’m not collecting any inputs from my users. After one year I checked the dashboard and the results: obviously it didn’t track at all how many users viewed or interacted with my videoask.And yes. It’s been definitely more than zero. Is there something I forgot to activate? 

Hi, it’s only my first day exploring VideoAsk, but since I’m such an organisation-freak this is bugging me right away.I selected a few templates that I wanted to try out and put them in a folder, but they’re displayed in the order that they were created and there’s no apparent way to re-organise them - dragging them to a new order doesn’t work and there’s nothing in the three dots menu either.It’s not a problem right now while I’m just trying it out but what about when I have a lot more VideoAsks?Things are going to get real messy and frustrating further down the line I think. I want to arrange them in a 1, 2, 3 order instead of 3, 2, 1. 

I have added a Videoask widget to the bottom of my page - the little circular one that pops out from the corner of the page. Then I added one on the next page. And the next. I did a little code to embed a page number in each, so I know which page people were on when they send me the customer service request.  The problem is this: As a person works down the page menu on the side of my site, the first widget doesn’t disappear. It stays. On the next page, the second widget just appears over it. Then the third on the third page, etc.  It doesn’t visually look like a problem since they’re all the same size and shape, but my concern with this is the following: If someone hits the minus sign to dismiss one, the others are still there (you’d have to hit the minus sign several times to get rid of them all) then the person might click the one from 2 or 3 pages ago, and my automated customer service process will not reflect the correct page/question that the customer was asking about.  Is there a

I tried to add my Website @URL to the end of my video ask and I get the message:“This URL looks invalid” But it is definitely my URL???

I needed to install one more pixel on the platform, I tried to do it through Google Tag Manager but it didn't work, is there any other way I can do it?

I have a problem with our website’s VideoAsk. Whenever I entered a specific email with different name, it is getting a different name when I check the entries. Not sure why is this happening. Need help to fix this. example:when I use this email noemail@noemail.com with name “Itzel Test chat”, it will always reflect “Jessica” on the backend results. I think it gets the previous data with the same email but different name. Also I already deleted that “Jessica” with same email on the backend results.

Right now my multiple choices are hitting their limit at 140, and I understand that for a lot of Videoasks that works, but in the educational space, it would be nice to have at least 200. Are there any plans for increasing the character limit or workarounds when I have 7-9 multiple choice options, with 3 of them going over 140 characters?

Does VideoAsk have a way for a user to click a button and it opens up their messaging app with a word in it? Like they click a button and it opens the messaging app with “1111” in the phone number portion and “CONNECT” in the message body.

Hi, My co-founder and I have sent several Video’s to the VideoAsk support team but haven’t gotten any replies? Does anyone know how to get a response from them?We have VideoAsk heavily embedded on our site, so that it’s the route through which we receive all sales opportunities but none of the submissions are reaching the email address we set up. So we’re losing sales and will have to take VideoAsk out next week unless we can resolve it.ThanksRonan 

curl --location -g 'https://api.videoask.com/me?Authorization=Bearer%20{{token}}' 

Hi there.  I feel like I am probably missing something obvious, but… isn’t there a way to lead to alternate VideoAsk ending screens?  I can’t seem to locate the button or option to select an alternate ending screen based on a multiple choice selection. I am allowing people to indicate if they want something sent to them.  Obviously the end screen needs to say something like “Thanks! It’s on the way.” or “Thanks for responding” if they don’t want it sent.What am I missing? 

I made some videos through VideoAsk, but I have a question. Is it possible to change the location of the subtitles? I mainly use VideoAsk in a mobile environment, but the answer selection button is located above the subtitles, so it is inconvenient to see the subtitles.   Can i make it play right away without pressing the play button on the first video? Several users who have seen my videoAsk have given feedback that they wish the first video would play right away.   Is it possible to prevent users from downloading my VideoAsk videos? Now you can right-click on the video to download it easily. Can't i prevent this? Are these features available now, and if not, will they be updated in the future?

I am trying to use Zap to trigger uploaded VideoAsk documents to be uploaded to a Dropbox folder. I found a great help article on how to do this for videos, but for some reason it is not working for documents.  Anyone know how to do this or what the Python code would be (if that is in fact my problem)? Thanks!  

hi,is there any way to remove temporarily remove the video the video ask from my website?

Hi, I teach online and want to ask my students to send in a short video clip about there journey.  How would I do this via videoAsk.  Will I create a profile and then send to them to do a video via my profile?