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Every time I link to an external website the link opens in a new page and the back buttons don’t work and you can’t navigate back to app, without having to start it again. I have tried to incorporate this into the code as per the help in the app, but this doesn’t appear to fix the issue. ?redirect_target=selfBut users are still taken to an external page and can’t return to the sequence they had just left. +++++ <!-- Add the code below inside the <body> tags of your HTML page --><script>window.VIDEOASK_EMBED_CONFIG = { "kind": "widget", "url": https://www.videoask.com/fjhi9eock?redirect_target=self, "options": {   "widgetType": "VideoThumbnailWindowTall",   "text": "",   "backgroundColor": "#7D00FE",   "position": "bottom-right",   "dismissible": false,   "videoPosition": "center center" }}</script><script src=https://www.videoask.com/embed/embed.js></script><!-- Important!!! In order to allow your videoask to open up on the same page whe
All my videos start playing automatically with no sound (instead of a still image) and then when I click the “play” button, the video starts playing with sounds form the beggining. Notcied this was just added in the past couple weeks. Anyone know how to turn this off?  I tried using the “Pause auto-play” toggle switch under advanced settings and this didnt have any change.Â
Please how to direct to the URL? I paid the account and this function does not enable.
Hello, community. How can I remove the Ask video watermark from my Ask videos?
Hello. Can I turn off the “record screen” option at the top of the video replies? I am working with senior citizens and I need the options to be minimal so people don’t get confused easily. I understand the need for the other options to let people upload (I educate them about this option), and change their microphone or camera. But the “record screen” option has created confusion. If there is a place to unselect this as an option on my VideoAsk, I can’t seem to locate it. Thanks for any help.
I wanted to know. Does the AI chatbot in videoask work like chatgpt? as in if the responder asks anything from it, then would the avatar reply just like chatgpt? or do we have to put in the keywords ourselves and store in that information then it performs like that?
Hi, I have been trying everything for the past 3 hours to record videos, but the audio isn't working well. I am experiencing audio delay, no audio at all, or very disruptive interference. I have restarted VideoAsk, restarted my laptop, but nothing works. Is there anyone who could help me?
Hi guys i have the monthly GROW plan and i want to upgrade to the monthly BRAND plan. Is there a way for me to just pay the difference between them or i will have to pay the Brand plan full price?Â
I have more than 10 sales reps responding to video calls from clients coming from our website and email efforts.  Is there an option to add more than 10 seats?Â
Hello again there,  I have a question regarding the fullscreen format.Why doesn't it open correctly when using the iframe integration in fullscreen mode? Are there additional parameters required for this integration?Instead of using the quick embed code you provided, I’m currently using this: window.VIDEOASK_EMBED_CONFIG = { "kind": "widget", "url": "[URL]", "options": {  "widgetType": "VideoThumbnailExtraLarge",  "text": "",  "backgroundColor": "#7D00FE",  "position": "bottom-right",  "dismissible": false,  "videoPosition": "center center" }} I have tried adding options like: “fullscreen” : true and “fullscreen” : “on” but they did not work. Do you have the solution for this? Thank you!
Hello community,We are moving one of our clients’ websites into Go High Level and she’s using VideoAsk with the calendar feature.I researched and found that you cannot connect a GHL calendar to that.The instructions were to use the button answer type and link the calendar URL. Would anyone be able to point me in the right direction of where I would find a step by step process in changing the "answer calendar type" to using the "button answer type?"Even better, if you would share a Loom video on how to do it, I would be eternally grateful!I am logged in as my client, so please, if you can help, send me the Loom to Lucho@WhatWorksAcademy.comI am not familiar with VideoAsk, but if you ever need help with GHL, I would be more than glad to return the favor!
Hello, I’m having an issue with a VideoAsk. When I press "play" in preview mode, there's a glitch that causes the first syllable to repeat. You hear "he-hello" instead of "hello" as it should be. My video file is not the problem.Can someone help?
Hi there, I’m wondering if there is a limit to the number of URLs you can include as landing pages in a single VideoAsk.I’m planning to create 256 landing pages. Is that possible within VideoAsk? Thank you!
How can I edit the height and width of the multiple option buttons, so that all the options appear on the screen and I don't have to scroll to see the last options.Thanks,
For VideoAsk, how can I have a e-book automatically download after collecting email addresses? Â
Has this been implemented yet? These seems like a pretty easy fix. Sometimes I just have choices and having an A or a B label applied makes no sense.Â
Hello,I am writing regarding the issue I'm facing while attempting to download my entire VideoAsk. I have recorded questions, received answers, on the platform. However, every time I try to download, I encounter a problem. The available options seem to download either:- One individual video- All of my videos (questions)- All of the other person's videos (results)What I actually want is to have a single, continuous video that includes everything - all the videos, questions, and answers - in the correct order as they appear on the website. This is how the concept was presented to me. Unfortunately, I believe there must be a solution to this problem, but I haven't been able to find it myself. If someone could kindly provide me with some guidance or pointers, I would greatly appreciate it. For reference I have the premium VideoAsk paying option.
Hi,I’m creating a videoask flow for parents who have just arrived at the neonatal intensive care unit with their preterm infant - the goal of the flow is to help them understand what they can do in the coming days and how to be the best parents for their critically ill child. I have a script for a strcutured conversation with a few segments - a video at the beginning/end of each, and a few questions. Is there a way to integrate a dynamic video response based on what the parent answers? (for example, I would ask: “can you share with me how you what you might find challening?” and then the bot would reflect/affirm that experience). Thank you!
Hi Team, Our webhook was working fine till 2nd of October but after that we are getting blank response through the Webhook URL for all videoAsk pages.Please look into this as a priority and let us know your feedback on the same.Thanks
We have the Brand level subscription.  However, we are still seeing the the VideoAsk watermark. How do we remove? We have our logo in the system…….and we note accordingly. However, it still defaults to the VideoAsk watermark. Â
Hi VideoAsk fans - we installed VideoAsk on our landing page but almost everyone starts the process and bails out before completing the form (see: www.topmesotheliomaverdicts.com ).Is our form too long?Maybe we should just ask for name & contact info, without going deeper?Thanks,DaveÂ
Looking for a freelancer to create a VideoAsk sequence and to be on video (asking questions). It could be an ongoing engagement.Â
We have build up thousands of contact details in our VideoAsk account and we need to delete them - is the only way to do so really only individual deletion? This will take forever!Â
Hi everyone, I’m trying to set up a Zap to send data from VideoAsk responses to a table in Airtable, and I’m having trouble with mapping the fields. I see how to map the text field from “All Responses” in the VideoAsk trigger to a long text field in Airtable. However, I don’t see any data coming through in the trigger for the media (audio and video files). Can someone please help? Additionally, is there a way to send each of the text and media responses to a separate field for each question in Airtable, or must they all be sent to the same field? Thanks!!Emily
Does anyone know of a company I could hire (pay for, real cash) to help me set up and work with Videoask and other Typeform things? I don’t have hours to try to get this to work...really frustrated that there is no human support (that I can find)...uhhh
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