Build your videoask

I have build a videoask but i want to go to the next step automatically if the user doesn't click any of the options.  Here is the link to the videoask: videoaskSo i'ts a lineair build. So it has to go from step one to step two if the user doens't take any action.  

The “Before you go….” page is too generic and will suffer from lower conversion rates. Can I customize the text on the contact info capture page? It is too generic. I'd love to be able to tie things in from the previous selection. After they click ….   “Great! We'll send you info on these _______ programs (or whatever)__ to the email address you provide below.”Is this available in the paid version? I can’t seem to find this in the help.  Thanks!

Bonjourje suis sur mac book et je n arrive pas a acitiver la video aucun bouton record apparait comment faire? Google translate: Good morning I'm on Mac Book and I can't activate the video, no record button appears. how to do?

Hi Poeple,i would like to add a field with the address or city, where can I do this? Unfortunately, I can't find where I can change the Product field either?Thank you very much for your help.

I want to hide the controls below, and leave only record button available. Is it possible?  

Hi  in my videoASK i will need to ask a question for which i woudl want to allow the user about 8 min to provide a response - using the template, i can not set the response time to over 3 minutes , can i ovveride this via API or another method?

Hello guys I am happy to miss you guys I hope everybody do cool man thank you for supporting me I have the patience to ask me more question to know about me thank you very much I am very appreciate for my good people thank you God bless you

On my last step, The Calendar option is the only answer I want to offer.  I pasted my unique acuity schedule link. When test it, it doesn’t go anywhere when you click on the “book a meeting” button. What am I missing?   screenshot attached  

A previous employee of our company created a website which used Videoask & Elementor to create a questionnaire with multiple questions & the answers from each question narrowed down a product selection that would suit the customer. At the end of the questionnaire it would bring up a product page on Woocommerce with a selected range of products. Well, this is how it works & those are the app we believe he used to create this flow. We now want to replicate this work but can not figure out how it is done. I have created a flow on Videoask which has been embedded onto the website but i can’t figure out how to use the answers to recommend products. I do know on Woocommerce that he used product tags as a way to select the products from the answers.  Any help would be massively appreciated. 

How do I clone this videoask template? 

Would like To test The chatbot widget Can we see in somewhere in a webpage .

I’m having problem with giving permission to my camera to record a video

Hi, Within our VideoAsk flows we would like to make certain or all steps mandatory to answer/fill in so that users cannot skip questions. I cannot find a solution or work-around for this. Any ideas? Thank you!

Is it possible to add a video without a question, i.e. an introductory or explanatory video?

Hi, I’m creating a new videoask and the title option for each step is missing. I know it should be up the top near “answer type”, but it’s missing.  Everything’s called “untitled” and it’s tough to follow my steps.

Hello,I’m having issues with a password protected VideoAsk. I chose not to show controls and to show subtitles, and yet the live version shows controls while the subs don’t show up automatically.This doesn’t happen with two other non-password protected VideoAsks. It looks like a bug - I texted the support last Friday but haven’t received an answer yet.  

I have a series of VideoAsks with question prompts.  I want the text overlay to stay up on the screen at the end so that viewers can refer to the question while they’re answering.  For all but one of the videos, it works fine, but for one of them, the text disappears at the end of the video and I can’t figure out how to change that setting.  I see how to adjust the length of time it stays up, but that just makes it start further back into the video, which isn’t what I want.  I want the text overlay to start near the end of the video and the STAY there after the video ends.  Would love any guidance from the community, thank you!

Can you limit the number of responses 1 user can submit in a given time period? I’m having an issue where people are submitting more than 1 videoask per day, which isn’t ideal. 

 This is the content that appears over the video. How do I remove the X (close button) shown in this image on VideoAsk so that the user is not able to close the question? Thank you.

Can we display the user's progress in the Videoask survey? For instance, showing '2 of 10' or '3 of 10' to let the user know they're on question 2 out of a total of 10 questions. This helps users track their progress easily. Please let me know. Thank you.

Is it possible to take customer feedback of specific app screens on VideoAsk. If yes, how?

Hola a todos!  por favor  quisiera saber como hacer para que el videoask comience a funcionar inmediatamente sin necesidad que el usuario deba presionar ningun boton?Esto porque he recibido algunas sugerencias que el usuario piensa que es un error que el vido que aparezca luego de presionar un CTA y no le dan clik para escucharlo.Me pueden ayudar por favor, gracias -- Google Translation --  Hello everyone! Please, I would like to know how to make the videoask start working immediately without the user having to press any button?This is because I have received some suggestions that the user thinks it is an error that they see it appear after pressing a CTA and they do not click to listen to it.Can you help me please, thank you

Hello when uploading videos, they become dark, and seem particularly compressed. What can we do ? What format should I send exactly? What resolution? Our videos produced by professionals are perfect on PC.Here is the example link: https://contact.tecnoo.fr/THANKS

Hi there,In our survey we ask clients of the importance of various topics, lets say at least 5. If they dont see them all next to each other, they can not fill it our right. Maybe they give topic 1 a 10 and 4 steps later they see topic 5 and think its more importnat than topic 1. To work out clients priorrities its very importnat that we can create various NPS Scales just bellow each other so the client finaly compares as well the importance of the different topics with each other.How can we sort this problem best?Thanks for your help in advance Lorenz

When a respondent is prompted to record a video I want their camera to default open with the Back Camera, not the front. Many of my respondents do not figure out how to flip the camera around and abandon my request. They are not recording a selfie video, rather, areas of their home for us so the back camera is needed.