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Integrate your videoask

Connect your videoask with other tools and apps

  • 164 Conversations
  • 747 Replies
164 Conversations
Aamir-Amento
Aamir-AmentoExplorer
asked in Integrate your videoask
VideoAsk Iframe rendering issue

Hi, We have implemented VideoAsk in our web application, but we are encountering an issue. Whenever a user uploads a VideoAsk video through their webcam, typically around 2 minutes in length, we receive the VideoAsk response via the API using the contact ID. The response provides us with an iframe URL, but when we render this iframe URL, it initially displays a blank screen with the message: "There seems to have been an error with recording or uploading this video/audio." However, after some time, the iframe URL starts showing the video correctly. Could you please advise on how to overcome this issue?

494
Aamir-Amento
Sang Truong
Sang TruongSocializer
asked in Integrate your videoask
URL on Endscreen

Hi there, I know that we can redirect users to a desired URL, but … can I put a URL on the End Screen (the one and only End Screen)? I want to put a link too on the End Screen, this would be great. Thank you. Looking forward to hearing from you soon! ;)

623
Sang Truong
Ash.NZ
Ash.NZCommunity Wizard
asked in Integrate your videoask
VideoAsk Scoring

Hi there. I am trying to get scoring to display on my VideoAsk dashboard, but I am not having any luck. I understand the way to implement scoring is advised as advanced logic. I have tested this out and it appears to display different to the help article https://www.videoask.com/help/how-it-works/4416621623188-score-your-respondents-answers (in that there is no “add to score” option as previewed). I am building a videoask for a client that needs the responses to have a monetary value associated relative to the multichoice questions answered. Previously I was using Zapier and then HubSpot’s scoring function to handle the transferral of data to a score and then convert this into a monetary amount that is then sent via email to user. However, the client has cut the HubSpot account as it was too expensive. Ideally I am wanting to extract data from VideoAsk’s scoring to then feed through to Zapier where I can then handle changing that total score into a monetary figure and then automate an

445
Grace
Community Team
Ash.NZ
Ash.NZCommunity Wizard
asked in Integrate your videoask
Pulling contact info into VideoAsk

Hey team! I am building a website on Webflow that utilises Memberstack. They have a walkthrough video providing guidance on using a widget that pulls contact information using Memberstack’s 2.0 API. The guidance on the following link indicates how to do it with a widget, but I was wondering if this could be adapted to an embed, if so could someone from your team possibly advise? Here is the page that relates to this - https://docs.memberstack.com/hc/en-us/articles/10966251124123-VideoAsk Thanks!​​​​​​​

12625
Grace
Community Team
Milano Cosmetics
Milano CosmeticsExplorer
asked in Integrate your videoask
Problem with widget - WordPress - iPhone not open

Hello, I have in my website developed with WordPress the videoask code embedded as a widget (milanocosmetics.it). We have the problem that on iPhone when you click on the widget icon it doesn't open.Is it necessary to add some code for iOS compatibility? <script>window.VIDEOASK_EMBED_CONFIG = { "kind": "widget", "url": "https://www.videoask.com/XXXX?hideplay", "options": { "widgetType": "VideoThumbnailExtraLarge", "text": "", "border-color": "#e2c182", "backgroundColor": "#e2c182", "position": "bottom-right", "dismissible": false, "videoPosition": "top center" }}</script> Thank you very much Best regards

413
Liz
Community Team
ahmad.fraz
ahmad.frazExplorer
asked in Integrate your videoask
Not sending the data completely

I am sending form transcription to make.com via webhook, it is sending data but in the make.com it showing transcription is pending.

575
Liz
Community Team
Obioha Okereke
Obioha OkerekeExplorer
asked in Integrate your videoask
Embedded video opening in new tab

Hey! I am having issues removing the “Reply” button from my videoask and having it open a new tab. I have checked out the help articles and don’t believe there any issues with my site or the code I have copied. I would really appreciate help with this since right now, it is negatively impacting the overall user experience on my site and it wasn’t happening at first.

635
Grace
Community Team
Harald Sennebogen
Harald SennebogenExplorer
asked in Integrate your videoask
[mobile - IPhone] Widget opens in Fullscreen-Mode after clicking on selection button

Hi, I’ve build a kind of Videofunnel where Website-Visitors answer different questions. VideoAsk is integrated as widget. Problem: When the visitor select an item on the second question, the next question appears in fullscreen (without the possible answers). So the visitor has to quit the fullscreen to be back to the question with its answer-buttons. how can I impende fullscreen modus? https://www.moebel-koenig.de

986
Grace
Community Team
Emilstyle
EmilstyleExplorer
asked in Integrate your videoask
Tag manager doesn't work, there is not way to track conversions on google ads

Hi. I connected my GTM container in tag manager to videoask, but nothing happens. There are no events, no pixel, no conversions, there is absolutely nothing in tag manager account or container related to video ask. I need to track leads from google ads, so those who complete the form step, and I cannot find a way it’s unbelievable. Also, UA analytics doesn’t work anymore and GA4 integration is not supported. How any of you is tracking leads from google ads ? I must not be the only one having this problem.

421
Emilstyle
Neil J
Neil JExplorer
asked in Integrate your videoask
exclude videoask from a subdirectory

Hi, I want to exclude videoask from showing on a subdirectory of a site and all the pages that are associated to that subdirectory. I have the code to exclude videoask from specific urls (https://codepen.io/videoaskhelp/pen/wvoPXpj)but I’m not sure how to modify this script so that it excludes the widget from showing on all pages under that sub directory Any help would be greatly appreciated. Thanks!

171
Grace
Community Team
Ash.NZ
Ash.NZCommunity Wizard
asked in Integrate your videoask
Not all HubSport fields showing. Need help!

I am in the process of setting up a HubSpot integration for my VideoAsk. Ideally I am seeing if I can do this via the integration VideoAsk provides, versus Zapier (as there is an associated cost with Zapier to consider). However, when I go to map the fields, it shows a range to choose from (including some that I want). But certainly not all. The properties all come under “Contact Information” in HubSpot. But I am wondering if there is a limit in the display of options provided for the integration? And if so, what the best way is to manage this? Would for example removing some redundant properties that arent being used from HubSpot maybe allow these options to show? Thanks!

294
Grace
Community Team
SBrown
SBrownExplorer
asked in Integrate your videoask
VideoAsk community integration

Hello community, I'm a huge fan of VideoAsk—it's one of my favourite tools. I'm now integrating it into a new community platform I'm developing on Circle. My aim is to tailor the onboarding experience for the community members. Specifically, I plan to use VideoAsk to gather preferences from members when they log into the community. Their responses will help funnel them into Circle spaces or groups that match their interests. To make this work, I intend to use known member information, such as their email and name, and append these details into the VideoAsk URL through custom parameters. This approach though leaves me wondering if there's more to it or if I'm missing an important piece of the puzzle. Has anyone here tackled a similar integration or has expertise with this setup? Thank you in advance!

483
Grace
Community Team
ylevite
yleviteExplorer
asked in Integrate your videoask
Create a paid Videoask Service?

Hi everyone, I am looking to create a paid consultation service using VideoAsk. People will be able to pay for consulting us via VideoAsk and receive 3-5 replies per consultation, all through VideoAsk. I would like to sell this service as a product in our store, together with our physical products. Is this possible? Preferably I would like to let people buy single consultation in packages of 1, 5 and 10 consultations. Thanks!

942
Grace
Community Team
mia17
mia17Explorer
asked in Integrate your videoask
Relate videoask to a CRM

Hello, I am new to videoask, I want to know if I can link this platform with my CMR account in Brevo. Thanks for the help

361
Grace
Community Team
W
WestwoodExplorer
asked in Integrate your videoask
Steps following a Calendly submissiom

Hi! I’ve set up a step for a visitor to book a call using Calendly, however, once this submission is made, they stay stuck on that step i.e. they do no progress to the end step. Any ideas? Thanks!

1096
W
Yehuda B
Yehuda BExplorer
asked in Integrate your videoask
Connect VideoAsk answers with an externally created contact

Hi, I have an existing Web App that has its own user (contact in VideoAsk terms) creation infrastructure. As part of the onboarding process, users will first sign up in the existing app, and then will be asked to provide video answers via the VideAsk embedded iframe. Once all video answers are collected and transcoded, I want to downloaded the video answers and connect them to the existing user via the web app’s DB. This will be done via a the form_response web hook. I thought of one of these ways to complete the integration, but I have a few gaps in each one of them, and would love to get your thoughts on how to overcome these gaps: Create the VideoAsk contact via the https://api.videoask.com/respondents API, and then pass the contact ID to the VideoAsk iframe ==> Missing gap here: Does the iframe support such an option? If so, what is the URL parameter name? I will pass my Web App’s user ID to the VideoAsk iframe; VideoAsk will create the contact, and then the web hook will get this

836
Liz
Community Team
David Maher
David MaherExplorer
asked in Integrate your videoask
Automatically send apps fb group?

Hi, is there a way when leads fill out the application that they are automatically sent to my fb group or another url page?

511
Liz
Community Team
Adam Stewart
Adam StewartExplorer
posted in Integrate your videoask
Best Places to Post Video Ask for Lead Generation

Does anyone have any best use cases for integrating a VideoAsk into paid ads? Is there a smart way to integrate a VideoAsk into Google Ads, Facebook Ads, etc?

1205
Liz
Community Team
Jongil Na
Jongil NaExplorer
asked in Integrate your videoask
Can you make it so that Google Spreadsheets are overwritten with new answers?

Hi,there. I have linked the Video Ask answers to be uploaded to Google Spreadsheet. There was no back button in Video Ask, so I had to link to the URL to return to the previous question.Going back to the previous question and re-answering it will not be reflected in Google Spreadsheets, but the initial answer will be uploaded.Can you make it so that Google Spreadsheets are overwritten with new answers?

221
Grace
Community Team
Rani Bender
Rani BenderExplorer
asked in Integrate your videoask
concatinating multi step videoAsk responses to a single response

Hi, I am using videoASK as an integrated solution into my wordpress website - my videoask has multiple steps and i would like to save the responses to my DB as a unified video(combined form multiple responses) one video for each user. can i collect a multi step videoASK reponse as a single video or must the concatination be perfromed with external SW solution? In order to save the videoASK responses to the DB assiciatd with my website - must i first download the the responses and than upload to my DB or is there a way to save them directly to my DB? Thank you in advance!

603
Grace
Community Team
Dan L
Dan LSharing wisdom
asked in Integrate your videoask
How to auto populate country code based on IP address?

There is a funnel where the country code needs to be auto populate beside the phone number field based on user IP address.How can this be achieved? Please provide a solution.

1733
Grace
Community Team
Manuel Rivera
Manuel RiveraExplorer
asked in Integrate your videoask
Can't map videoask question with Hubspot properties

Hi. We want to send our VideoAsk answers to HubSpot using the HubSpot integration. Everything is fine until we have to choose an option to match with any HS field. This is the message that appears in the select field: “There are no fields available to select - please contact the integration administrator” We checked already that the contact form option is activated, and the email field is mandatory. This is happening with all our videos.

34212
john.desborough
G
GWatBUSocializer
asked in Integrate your videoask
Remove rounded corners

I have embedded a VideoAsk in my Typeform. It appears with rounded corners. Is it possible to remove the rounded corners and have square corners instead?

6946
Grace
Community Team
Marketing HKR
Marketing HKRExplorer
asked in Integrate your videoask
Videoask Facebook Conversion Events No Result

Why aren't the conversations being recorded when the form is filled out on Facebook? The pixel is integrated. There are no events in the events column. The ad set never leaves the learning phase because the events are not triggered.

796
Grace
Community Team
Marshall Evans
Marshall EvansExplorer
posted in Integrate your videoask
Integration to my own AI via Webhooks

I have an existing AI that I’ve trained to do multiple things. It can answer questions based on my knowledgebase. It can schedule in my CRM, and create new users. It can also answer account questions from information stored in the AI. It would be awesome if I could connect it to Videoask via webhooks.

241
Grace
Community Team
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