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Build your videoask

Questions and discussions about building videoasks

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347 Conversations
Dennis Royo Benito
Dennis Royo BenitoExplorer
asked in Build your videoask
VIDEO QUALITY

Hi, When I upload a video to my videoask, the program automatically aplies a yellow filter on my video that change the natural light in which it was recorded. I don’t know how to fix that. I’m recording with my Iphone 13 camera in 4K and 60fps, and before uploading it has a high quality, but when I upload… it changes. If someone can help me, Thanks.

1093
Grace.H
Typeform
RepZ Fitness
RepZ FitnessExplorer
posted in Build your videoask
VideoAsk for fitness and lifestyle community

This is a Community for the Over 40’s, that have busy lifestyles and seem to be juggling their diaries to fit in time to workout become healthier and live an energetic lifestyle.

985
Grace.H
Typeform
Mferg
MfergExplorer
asked in Build your videoask
Collecting responses from anonymous users

Hi everyone, We’d like to use an NPS feedback in our videoask. However, the goal is to collect long term feedback from individual users and see how their ratings change over time. After digging around on the website I couldn’t find an exact answer, but is it possible to view respondent’s individual scores if we skip data collection (i.e. everyone remains anonymous)? Any answers, tips or feedback welcome!

512
Grace.H
Typeform
Flusk
FluskExplorer
asked in Build your videoask
Create condition based on a custom variable

Hi, Is it possible to create a condition based on a custom variable’s value? For example, I’d like to pass a variable customer_has_trial_left and if true, I would like to be able to offer the customer to start a trial, but only if he still has a trial left, otherwise it goes to another step. If not possible, what workarounds are possible? Thanks

343
Grace.H
Typeform
B
brandoaireExplorer
asked in Build your videoask
Default to screen share

I have an application where I am seeking feedback from customers but want the option to default to a screen share in the “open ended” response bucket. I realize you can do this through the “video” response, but I think conversion would be higher for many viewers who assume this means recording a video of _themselves_ not just a video of their _Screen_. If this is possible already, let me know!

625
Grace.H
Typeform
R
RenataChangExplorer
asked in Build your videoask
Bug in deletion of responses

I can successfully delete the first response when I try to do so, but deleting the second one causes an error message; I must reload the page to continue deleting responses. Please offer assistance as I've tried Chrome, Firefox, and Safari with no improvement.

454
Grace.H
Typeform
S
silcornejoExplorer
asked in Build your videoask
Schedule meetings with calendly - not working

Already solved this, but I can’t delete the post!

443
Liz
Community Team
Ari Bentolila
Ari BentolilaExplorer
asked in Build your videoask
Recording only once

Hello, Does someone know if there is a way to hide the link that allow to record again the video that has been done (that we didn’t like for example)? The idea is to let the guest recording only one video for each question, and not allow him to change it once it’s done.Thanks for your help.

605
Grace.H
Typeform
calordello
calordelloExplorer
asked in Build your videoask
Washed out colours on VideoAsk

Hey guys, I don’t know if someone can help me. I have created my first VideoAsk, but the video colours are all washed out. It looks like there’s a filter on them. How do I fix it? VideoAsk Original video Thank you! Carolina

1504
Liz
Community Team
davidl
davidlExplorer
asked in Build your videoask
Where to find video ask flow to make edits

Hello, after logging in, I can’t find previous video ask flows to edit them. How do i navigate to a previous video ask flow?

423
Grace
Community Team
klei
kleiExplorer
asked in Build your videoask
VideoAsk API: Picture Choice Questions possible?

Hi! Is there any way to create Picture Choice Questions (multiple choice question with images) with VideoAsk API? Like this https://www.typeform.com/help/a/picture-choice-question-360052865591/?attribution_user_id=454f9496-cffe-4436-b215-4cc10eb26bf0

939
Grace
Community Team
Winnie DuBois
Winnie DuBoisExplorer
asked in Build your videoask
text response

If someone responds to my videoask with the text option, then my assumption is that is their preferred method of communicating. I only see the option to respond to them via video or audio. Is responding via text not an option?

471
Grace
Community Team
Mark.T
Mark.TSocializer
asked in Build your videoask
VideoAsk Product Updates

Hi all 👋 I was wondering if the team could give us either an update (or a sneak peek) on what features are coming next to VideoAsk! I check the ‘Product Updates’ page pretty much daily to see what new things are on the horizon 😅 I also thought it would be good to have a discussion with other community members around what features/ideas you’d like to see come to the VideoAsk platform? (apologies if there is another thread with this topic - I couldn’t seem to find one)

19312
Grace.H
Typeform
Alexandra McCant
Alexandra McCantExplorer
asked in Build your videoask
Looking to create a testimonial from our seller of the month

Here is the purpose of me using videoask. Every month we release an internal sales newsletter and would like to feature a “seller of the month” section which spotlights a seller sharing their story on particular “win” or challenge they overcame to either gain new business, additional business or even retaining a customer. We do not want to interact with our audience but rather leverage this to send to the seller of the month recording their responses to questions asked. Is this possible to do? Send a video ask to the seller of the month asking them a series of questions where they can then record themselves and video ask puts it together? Thanks If this is not the right platform please let me know.

312
Liz
Community Team
Michael Vienna
Michael ViennaExplorer
asked in Build your videoask
videoask: zero landings, zero interactions.... total zero

Hi, I’m using videoask to place an interactive educative video on my page, where users decide which of the offered questions they ask to experts.. I’m not collecting any inputs from my users. After one year I checked the dashboard and the results: obviously it didn’t track at all how many users viewed or interacted with my videoask. And yes. It’s been definitely more than zero. Is there something I forgot to activate?

8013
Grace
Community Team
motionvideosuk
motionvideosukExplorer
asked in Build your videoask
Arranging items in your folder.

Hi, it’s only my first day exploring VideoAsk, but since I’m such an organisation-freak this is bugging me right away. I selected a few templates that I wanted to try out and put them in a folder, but they’re displayed in the order that they were created and there’s no apparent way to re-organise them - dragging them to a new order doesn’t work and there’s nothing in the three dots menu either. It’s not a problem right now while I’m just trying it out but what about when I have a lot more VideoAsks? Things are going to get real messy and frustrating further down the line I think. I want to arrange them in a 1, 2, 3 order instead of 3, 2, 1.

331
Grace
Community Team
Marc C Pamfilis
Marc C PamfilisExplorer
asked in Build your videoask
Redirect URL

I tried to add my Website @URL to the end of my video ask and I get the message: “This URL looks invalid” But it is definitely my URL???

10412
Grace
Community Team
Phillip Villarosa
Phillip VillarosaExplorer
asked in Build your videoask
Email Contact collection problem, name is not updating

I have a problem with our website’s VideoAsk. Whenever I entered a specific email with different name, it is getting a different name when I check the entries. Not sure why is this happening. Need help to fix this. example:when I use this email noemail@noemail.com with name “Itzel Test chat”, it will always reflect “Jessica” on the backend results. I think it gets the previous data with the same email but different name. Also I already deleted that “Jessica” with same email on the backend results.

413
Grace
Community Team
livingoodkyle
livingoodkyleExplorer
asked in Build your videoask
Is there a way to increase the VideoAsk multiple choice text/character limit?

Right now my multiple choices are hitting their limit at 140, and I understand that for a lot of Videoasks that works, but in the educational space, it would be nice to have at least 200. Are there any plans for increasing the character limit or workarounds when I have 7-9 multiple choice options, with 3 of them going over 140 characters?

181
Grace
Community Team
Sariha Jaramillo
Sariha JaramilloExplorer
asked in Build your videoask
Deep linking as an option?

Does VideoAsk have a way for a user to click a button and it opens up their messaging app with a word in it? Like they click a button and it opens the messaging app with “1111” in the phone number portion and “CONNECT” in the message body.

1054
Sariha Jaramillo
Jeanne Dimmick
Jeanne DimmickSharing wisdom
asked in Build your videoask
Multiple endings?

Hi there. I feel like I am probably missing something obvious, but… isn’t there a way to lead to alternate VideoAsk ending screens? I can’t seem to locate the button or option to select an alternate ending screen based on a multiple choice selection. I am allowing people to indicate if they want something sent to them. Obviously the end screen needs to say something like “Thanks! It’s on the way.” or “Thanks for responding” if they don’t want it sent. What am I missing?

1751
Grace.H
Typeform
FloorB
FloorBExplorer
asked in Build your videoask
Hello, I have a question about the videoask feature.

I made some videos through VideoAsk, but I have a question. Is it possible to change the location of the subtitles? I mainly use VideoAsk in a mobile environment, but the answer selection button is located above the subtitles, so it is inconvenient to see the subtitles. Can i make it play right away without pressing the play button on the first video? Several users who have seen my videoAsk have given feedback that they wish the first video would play right away. Is it possible to prevent users from downloading my VideoAsk videos? Now you can right-click on the video to download it easily. Can't i prevent this? Are these features available now, and if not, will they be updated in the future?

544
Grace
Community Team
Benjamin C
Benjamin CExplorer
asked in Build your videoask
Being able to configure the retry count

Hi, We use VideoAsk in our product and we would need to limit the number of take an applicant can do for a given question. At the moment, we can only limit the video length. Is it something you are planning to add soon? Thank you team, Ben

474
Grace
Community Team
LearnPedia
LearnPediaExplorer
asked in Build your videoask
Can I Download Video Testimonials?

Can Testimonial videos received from clients, can they be downloaded for use elsewhere and to have a copy of the raw footage or at least the same quality as when received.

854
Grace
Community Team
James Chapman
James ChapmanExplorer
asked in Build your videoask
When people reply on a mobile..

I am asking a question on VideoAsk to my following. When they press the ‘text’ button to reply (on a mobile) to the question I have asked, the questions disappears with the video so I am conscious they may want to refer back to the written question I have asked. Is this possible? Or do i have to hope they remember the exact question I ask?

433
Liz
Community Team
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