Build your videoask

Team, I use both Typeform and VideoAsk. Am I correct in understanding that VideoAsk does not support advance logic (variables) currently?  I’m asking respondents to self-assess in six categories. (6 questions with multiple choice responses).  After they answer those six questions, I’d like to perform calculations based on their answers to determine where they go next.  I know how to do that in Typeform.  It doesn’t appear possible in VideoAsk. Thank you.

Hi We create post our the answer videos in Circle.so (using Zapier, too). The variables are passed perfectly to the iframe and the videos/Audio/texts appear.The problem is when the user visits the page all embedded answer videos start. It’s a bit disturbing when 6+ videos start at the same time.We have already removed the autoplay*; parameter from the iframe but it still plays them automatically when the page loads.Could you give us a hand to resolve this issue? ThanksNathan

Hi, we’re currently using videoask on our website and we find that the user experience is not that good when it reappears all the time, after minimizing the feature when changing pages or refreshing the page. Is it possible to have it not reappear (after closing it) on our site when a user refreshes or changes the page? thanks

I have a question, by default the person can record 2 minutes, where can I change it to be a maximum of 5 minutes? Thanks a lot!

I am just starting out with VideoAsk and want to create a flow that helps focus on the users needs, mainly separating warm from hot leads.  I am a lawyer, and we lawyers have rules about interacting with people who already have a lawyer.  It happens a lot, people have a lawyer for the legal matter I handle, but they are unhappy and want to see “if I will take their case”.  I can’t do that - the bar association considered that unethical client poaching.  So I would love to start my flow with a question on this, and allow only the unrepresented to start with the flow.  I was thinking, could I have a disclaimer type statement, with a check box.  So I the user does not check “I do not have a lawyer” they never can get started.  But would there be a way to have it on a timer, so if they don’t check the box in X seconds, they get an end screen? 

Hello, I am currently converting an analog questionnaire into an online questionnaire with Videoask. This questionnaire/assessment by nature requires responders to write and draw some responses by hand. I am in the healthcare field so these responses cannot be replaced with typed responses. Are there any APIs which integrate with Videoask can receive sketches, doodles, drawings, written sentences, etc? Thank you

We would love to use VideoAsk on our website but we really want to keep our brandfeeling all over the place. Is it possible to give your own sauce to the interface? Or are we very limited? 

Hi - How many brands can you upload and create for the Brand package of Videoask?  We’ve uploaded 3 so far, and it’s still letting us add more.  Anyone know what the limit is? THanks.

I’m trying to collect some data from potential customers. One of the fields we need to provide a pricing estimate is the square footage of their home. Right now, we’re just going to collect the number they tell us and then our customer service team would build a proper quote and email them. But, I can eliminate a couple steps if I can take the square footage number they gave us and and compare it against a google sheet that has the pricing data.I did pose this question direct to videoask, and they did show me a way with conditional logic. However, there are thousands of possibilities of what people could say and using their method and I would need to create each one as an option.We price things in 300 square foot blocks. So if someone’s house is between 1901 and 2200 square feet, the answer would be the same. I could do it with something like VLOOKUP in google sheets, but I don’t know how to integrate that into the videoask (or if it’s even possible). 

hi it”s possible to translate title for question when i add the custom langage in the form ? for example if have in the form   "custom_language": { "custom_language_id": "3f5fd676-52f2-4c9c-824f", "organization_id": "8028ac8", "id": "3f5fd676-52f2-4c9c-8cf27224f", "name": "deutch", "base_language": "de-DE", "values": {} }, can i use this custom_langage_id in the question to have list of translation ? thanks Cédric 

Many VideoAsk respondents are checking with us if we received their submission. It is very time consuming to respond to everyone individually. Is it possible for the respondents to receive a confirmation email once they completed or submitted their VideoAsk? Thanks!

I am unable to upload videos in MPEGI or WMA formats, which formats are acceptable?aaaagh, help! Cheers, Mick From Cov

I want to keep the prompt to the question visible while the user is replying or submitting their video / response.  Is this possible? 

Hey everyone. Do you think VideoAsk would be suitable for this use case?On-demand marketplace app matching families with carers Carers have profiles which families view. We provide carers with a VideoAsk link where they can answer a set of questions to create their own video. We then download the videos and then upload them to the carer’s app profile, for the families to view.Question: When publishing a video - is it possible in the edit to show the Viewer the questions being asked, before they see the respondents answer?Thanks for your thoughts.

Hi, is it possible to integrate a “back-button” so that users can correct an answer they gave? This would be very helpful to decrease the bounce rate. Thanks!  

The contact form that VideoAsk offers to collect contactdetails at any chosen step, has a predefined text introduction. It suggests that contactdetails are wanted in order to “contact you”.But I will not and I don’t want my contact to think so either.They just booked their future consult with me already, and that will do.I use this Videoask to let us prepare a bit for this consult already. No need for prior “contacting you”. How can I adjust this predefined text?

Hello! I’m wondering how to get the Wordpress widget for VideoAsk to not appear until the visitor has scroll to the bottom of the page. Here’s and example: https://onvideo.co/Thanks in advance!

Hi with the APi, how to send the video to the question, I have the response : “The uploaded file is incorrect format ..” this the test , i have mal all test with ReadAsDataUrl for example or othe rmais si not working  thanks for you help function uploadVideo(questionId){ $.ajax({ url: rootURL+'urlforpresign', method: 'post', data: { 'questionid': questionId }, success: function(json) { if (json.code == 0) { } else { var presignedUrl = json.presignedUrl; var file = $('#file_'+questionId)[0].files[0]; var fileName = file.name; var reader = new FileReader(); reader.onload = function (event) { $.ajax({ url: presignedUrl, method: 'PUT', data: { file: fileName, file_data: event.target.result, file_type: 'vi

Hi,I would like to create a Videoask where the user can download a different file at each step. I tried to use advanced logic and to create a button that redirects to an url (to a file in dropbox), but it should be opened in another window. Is there some syntax that would work to pass the blank window target? Or is it a functionality that doesn’t exist yet?Thanks!

Hello,I would like to ask you if I can create a personality quiz on VideoAsk.I saw the how-to-create a Personality Quiz on Typeform, but the instructions are different.Could you please help me?Thank you,Agapi

Hey team,In my VideoAsk, we’d like to give people 15 or so questions to answer, but allow them to skip the ones they don’t want to respond to. Is there a way to allow someone to skip that I am not seeing? 

Dear community,I don’t find a solution in changing the shown term when a customer started a video call and is waiting for the call being answered. I am using Videoask in German but can't find any options in language settings to change this term: Wir suchen jemanden, Ihren Anruf nehmen… which is just a wrong expression.I am looking forward to reading from you.Thank’s a lot!Patrick

So I just set up and launched my 1st vidoeask and it has a few steps plus a contact form.I just received my 1st interaction but dont anything under contacts. Do I need to do anything else to set it up correctly?Thanks,Bosky

Current set up:Videoask 👉 Typeform (Application) 👉 Calendly (Discovery Call)Problem:I want to collect Name + Email BEFORE lead submits application with VideoAsk WITHOUT leads having to put email in a second time on Typeform.Question:How do I pass 'name' + 'email' from VideoAsk to Typeform?

I want to ask, if it is possible to get every form and contacts with their answers knowing only the organization id, using the VideoAsk API?